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Old 07-29-2019, 06:29 PM   #1
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Samsung Range Knobs Breaking


Hi all-- just a PSA. I can't remember where I caught this trick, but I have successfully implemented the solution and I figured I'd post it here. It is not my original work... consider it payment forward.

As many are aware, the Samsung gas range knobs have a tendency to break and fall apart. Then, the knob shaft no longer fits on the stem and can't be used. This is well documented, especially in the Samsung customer (ahem) "support" threads... along with some choice words from consumers.

In my case, we've had the Range for 2.5 years; I lost one knob months ago, and just lost another. I pulled all my knobs off, and two more were fractured, but not quite broken all the way through.

Point is, they're very faulty. And, Samsung has proceeded to happily take people's money by selling them new knobs... for $40-60 PER KNOB! *(NOT per set.) The concept is disgusting.

Somewhere I read that a 3/8" pex band, tightened around the knob's shaft, is the answer to everything here, and I'm here to say that it WORKS. The hump in the pex band upon tightening still clears the front of the range when pushing to ignite.

$60.00, give/take, for the pex ratchet (which most of us would find other uses for over time) is a bargain, when compared to giving Samsung more money for a knob that shouldn't fall apart... well, ever.

My definite advice is to get out in front of this, because once the 1/2 of that shaft falls off and vanishes under the stove, you can't save it. At least inspect your knobs for these fractures in the back.

Hope it helps someone out.
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Old 07-29-2019, 07:39 PM   #2
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Re: Samsung Range Knobs Breaking


Thanks for sharing this!


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Old 08-03-2019, 08:17 AM   #3
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Re: Samsung Range Knobs Breaking


This (fracture in plastic knob shaft ) happened to my previous GE air conditioner knob. I used a zip tie.

Other knob problems (e.g., pot/pan lid knob) - I reinforce/build up with plumberís epoxy putty.
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Old 01-04-2020, 02:50 PM   #4
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Re: Samsung Range Knobs Breaking


Same here. I assume the replacements are so expensive because they are metal but, the kicker is that the part that is breaking is a plastic insert.
The knobs actually can be disassembled with 2 screws. The plastic insert could be replaced and would only cost $2.
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Old 01-04-2020, 03:14 PM   #5
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Re: Samsung Range Knobs Breaking


Just to chime in...... at every chance I get ....

.I will comment that SAMSUNG PRODUCTS AND SUPPORT are TERRIBLE....!!!!!!!!!!!!!! in my experience.....

... with three year old , lightly used appliances.... MICRO (just had to toss a $500 micro), dryer with both electronic and mechanical issues), refrigerator that won't defrost and the door latch just snaps off requiring a new handle at $150..

And so have many of my friends had the same experiences.

And support is f'n worthless...so is their guarantee on the micro...(you have to prove the magnetron is bad at an "inspection cost" of $250.!!!!!!

(The only half decent thing I can say about Samsung is that they have so many problems that fix it video's are in an over abundance of supply.)

Geeze.... I hate/abhor that company.

Good luck to the OP...(I will admit, I have not had the OP's problem, of course I don't have a Samsung gas range.)
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Old 01-04-2020, 03:24 PM   #6
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Re: Samsung Range Knobs Breaking


Tried to update my comment but the edit time expired.
I just took one of these knobs apart and what I found has made me really angry with Samsung. I was totally wrong about the construction.
When you feel the knobs you might assume the bulk of the knob is made of metal. However, I found that the entire knob is plastic except for a 2" slug that is screwed to the back side. The sole purpose of this metal slug is to trick you into thinking the knob is made of "something sturdy" when it is actually junk.
Selling these for $40 adds insult to injury here.
I wonder what other junk is hidden inside these stoves???
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Old 01-04-2020, 03:32 PM   #7
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Re: Samsung Range Knobs Breaking


I've had knobs break off on two different stove/ovens, while on! It seems like a terrible invention, whoever invented the first plastic knob. I'm not heavy handed either, but, the concern over not being able to turn off a red hot element or oven may cause more force.



Someone suggested keeping pliers handy. Great idea as long as the metal shaft stays intact.


I do like Samsung video surveillance cameras.
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Old 01-04-2020, 03:36 PM   #8
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Re: Samsung Range Knobs Breaking


Just honest talk, despite how I hate theiri appliances, I have heard at least decent/good things about their electronics (except those in their appliances)
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Old 01-04-2020, 03:40 PM   #9
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Re: Samsung Range Knobs Breaking


Quote:
Originally Posted by MTN REMODEL LLC View Post
Just honest talk, despite how I hate theiri appliances, I have heard at least decent/good things about their electronics (except those in their appliances)

I'm a great believer in lawsuits for safety ( as long as I don't get sued!)
What all the manufacturers of these stoves need is a giant lawsuit. But, I don't wish anyone harm, except, perhaps them financially.
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Old 01-04-2020, 08:31 PM   #10
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Re: Samsung Range Knobs Breaking


There's a few of these kits around, don't know if they fit Samsung:

Generic Range Knobs: https://www.repairpartsinc.com/produ...103120aa6d8e74
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Old 01-04-2020, 09:28 PM   #11
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Re: Samsung Range Knobs Breaking


Found some that are silver.
More expensive but will look more like originals.
https://www.buyspares.com/product.pl...RoCzV4QAvD_BwE
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Old 01-05-2020, 07:51 AM   #12
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Re: Samsung Range Knobs Breaking


I knew I'd find MTN here!
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Old 01-07-2020, 09:35 PM   #13
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Re: Samsung Range Knobs Breaking


I actually just bought a Samsung oven just a few months ago, after a hard deliberation with myself, because I knew about the flaw with the knobs, but at the same time, Consumer Reports gives the ovens near top ratings, and Costco had an extremely good price on it.

So I took the advice, in this thread, and got ahead of the issue. Within a week of getting the stove, I installed Oetiker clamps around each of the knobs.
It fits extremely well, and honestly, I am very happy with my purchase (as long as the fix works), as the oven works very well, and the price, (with Costco's warranty) was just awesome.

PS: I bought these clamps:
https://www.amazon.com/gp/product/B00ZSDDJ2A

And bought the Knipex Clamp Pliers:
https://www.amazon.com/gp/product/B01I3H6UIC
(which I will be using in the future on other projects)
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Last edited by ScottK1; 01-07-2020 at 09:48 PM.
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