GE Washer Very Loud Grinding Noise - Appliances - DIY Chatroom Home Improvement Forum
Advertisement


Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Appliances

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools
Display Modes
Old 02-22-2014, 12:30 PM   #1
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default

GE Washer Very Loud Grinding Noise


We bought a GE washer back in 2009, it is one of the low profile agitator type which I would not recommend to anyone. The machine makes the loudest metal to metal grinding noise imaginable from a washer. I can hear it outside with all the doors closed in the house.

I have searched online and it seems this washer manual can't be found. I did see where they said to remove the shipping rod and don't move the machine without it in place. We do not remember seeing a shipping rod and there is not one in the washer. The rod keeps the two tubs aligned until the washer is installed. From what I am reading is the two tubs can become out of whack.

Is there a place where I can find out how to fix this, this machine's noise is so loud we have to wear plugs in our ears and I am already half deft.

Model # WJRE5550KIWW
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Sponsored Links
Advertisement
 
Old 02-22-2014, 01:54 PM   #2
Member
 
Join Date: Aug 2011
Posts: 94
Rewards Points: 75
Default


Sounds like your transmission needs to be replaced... If you can't do it yourself it will run you about the cost of a new washer...
jfrotten is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 02-22-2014, 05:39 PM   #3
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


I was sure hoping it would be a bearing or something simple. If it is the trans that boat anchor is gone. Thanks for the information.
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Sponsored Links
Advertisement
 
Old 02-22-2014, 05:52 PM   #4
Member
 
Join Date: Nov 2011
Location: Hartfield VA
Posts: 36,533
Rewards Points: 18,204
Default


Missing some of the model #.
http://www.repairclinic.com/RepairHe...ing-loud-noise
__________________
When posting in forums, letting us know your location will help others give better feedback/advice/solutions to your questions
joecaption is online now   Reply With Quote
Old 02-22-2014, 06:48 PM   #5
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


Thanks for the link Joe, that is the only model numbers on the machine, I will check it out and see what I can find.

If you can imagine galled metals grinding against each other, kinda like metal to metal brakes on a car but much much much louder, that would be close, it hurts your ears.
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Old 02-22-2014, 06:52 PM   #6
Member
 
Join Date: Nov 2011
Location: Hartfield VA
Posts: 36,533
Rewards Points: 18,204
Default


Many times I've seen it just be something metal stuck in the front of back sealing area.
Coin, keys, nail, ECT.
__________________
When posting in forums, letting us know your location will help others give better feedback/advice/solutions to your questions
joecaption is online now   Reply With Quote
Old 02-22-2014, 06:57 PM   #7
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


Quote:
Originally Posted by joecaption View Post
Many times I've seen it just be something metal stuck in the front of back sealing area.
Coin, keys, nail, ECT.
I hope that is what it is, it sounds like it is going to wear a hole through the tub.
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Old 02-23-2014, 09:34 AM   #8
Member
 
Join Date: Feb 2014
Posts: 88
Rewards Points: 137
Default


Well, it's not the transmission because this washer does not have one. Run washer with front panel removed and observe under the tub assembly while it's running to see if parts of the assembly are rubbing on the bottom panel of the washer. This washer is prone to the sagging apron problem for which there is a service bulletin and fix. You would need the kit part number WH49X10065. Another possibility if the assembly is rubbing the bottom panel is the suspension rods may need to be replaced or one of them has come loose. You can see the front two rods and how they are attached to the tub support. Check all four of them to make sure they are in place.

Eric
thefixer56 is offline   Reply With Quote
Old 02-23-2014, 04:15 PM   #9
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


Quote:
Originally Posted by thefixer56 View Post
Well, it's not the transmission because this washer does not have one. Run washer with front panel removed and observe under the tub assembly while it's running to see if parts of the assembly are rubbing on the bottom panel of the washer. This washer is prone to the sagging apron problem for which there is a service bulletin and fix. You would need the kit part number WH49X10065. Another possibility if the assembly is rubbing the bottom panel is the suspension rods may need to be replaced or one of them has come loose. You can see the front two rods and how they are attached to the tub support. Check all four of them to make sure they are in place.

Eric
Thanks Eric, I really appreciate the information. Got a question, I have read how to get the top clips off the front of the washing machine to remove the front. They say to use a putty knife and bump the clip, another place says to push the clip down. Neither one works for me. I know for a fact pushing down won't work because of the way the clip is made. I can see the clip by raising the top a little.
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Old 02-23-2014, 05:41 PM   #10
Member
 
Join Date: Feb 2014
Posts: 88
Rewards Points: 137
Default


Push hard straight in with the putty knife while pulling gently on the panel.

Eric
thefixer56 is offline   Reply With Quote
Old 02-23-2014, 06:12 PM   #11
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


Quote:
Originally Posted by thefixer56 View Post
Push hard straight in with the putty knife while pulling gently on the panel.

Eric
Eric, I tried that, the apron had bent so bad most of the weight of the works inside were resting on the two clips. I finally got the front off and see what the problem is, here is how it is explained.

Sagging Apron

On GE HydroWave washers sometimes the apron will sag. This will cause the bottom of the motor bracket to rub the bottom of the washer causing it to be noisy mainly on large loads. Another indication that you have this problem is that the front of the washer doesn’t stay on or won’t go on.

The apron is the metal bracket that extends from one side of the washer case to the other holding the washer tub up. To repair this you must install a Cover and Front Apron Bracket Repair Kit part number WH49X10065 Order for white color models and WH49X10066 Order for bisque color models. You will need a drill and a 1/8-inch bit. Instructions should come with the part. Also note that you will be replacing the top, which has the model/serial number tag. Don’t forget to transfer the tag from the old top to the new top.

As a side note this is a factory defect that I firmly believe that GE should repair for free. I recommend giving GE a call to see what they will do for you if you have this “sagging apron issue”



I looked it up and these parts cost $65 plus shipping. We should not have to pay for a factory defect we are contacting the manufacturer on this one. I can fix it in a couple different ways but we want the modified parts to fix it with.

The mounts that hang down under the motor that the shipping rod goes through has worn holes all the way through the bottom of the bottom of the washer. Here are a few pictures of what is wrong.

I appreciate your help more than you know.
Attached Thumbnails
GE Washer Very Loud Grinding Noise-wjre5550k1ww-washer-7.jpg   GE Washer Very Loud Grinding Noise-wjre5550k1ww-washer-8.jpg   GE Washer Very Loud Grinding Noise-wjre5550k1ww-washer-9.jpg  
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Old 02-23-2014, 06:15 PM   #12
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


In the pictures above on the sides you can see how the side of the case was bent in, the one of the outside shows how it had rolled the side of the case over and actually tore it. Here is one more picture of where the flanges on the bottom of the motor had worn through the bottom.
Attached Thumbnails
GE Washer Very Loud Grinding Noise-wjre5550k1ww-washer-2.jpg  
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Old 02-23-2014, 07:27 PM   #13
Member
 
Join Date: Feb 2014
Posts: 88
Rewards Points: 137
Default


Yep, figured that was the problem and you should certainly complain to GE about it and they should take care of it for you.

Eric
thefixer56 is offline   Reply With Quote
The Following User Says Thank You to thefixer56 For This Useful Post:
BigJim (02-23-2014)
Old 02-23-2014, 08:19 PM   #14
SnoBird
 
Join Date: Nov 2006
Location: COLOMA, MICH
Posts: 12
Rewards Points: 10
Default


We had a similar sound in a GE washer--was a coin in the pump. No screen between tub and pump.
SnoBird is offline   Reply With Quote
Old 02-23-2014, 09:32 PM   #15
Ole Wood Worker

 
BigJim's Avatar
 
Join Date: Sep 2008
Location: Chattanooga, Tennessee
Posts: 13,059
Rewards Points: 484
Blog Entries: 1
Default


If they won't let us have the parts for the modification, I have a plan to do some jury rigging that should take care of the problem for good. I am going to go ahead and do that so we can finish washing clothes hopefully tomorrow. I will let you know how it goes.

I really do appreciate all the help and for your time to help me out, maybe I can return the favor some day.
__________________
New members: Please consider adding your location to your profile.

Lawyers believe a man is innocent until proven broke.

If you do what you've always done, you'll get what you've always got.

http://www.woodworkingtalk.com/forum.php

Jim
BigJim is online now   Reply With Quote
Sponsored Links
Advertisement
 
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Vibration In High Speed Spin Mode Davy49 Appliances 7 12-30-2014 10:47 AM
loud washer knocking/banging noise during spin cycle NABRIL Appliances 0 01-14-2013 02:51 PM
Loud Metal Scratching Noise as furnace starts Ron22 HVAC 11 02-06-2012 03:35 PM
loud jackhammer-like noise from hot water pipe omar Plumbing 15 01-08-2012 02:53 PM
NEW GUY! loud refrigerator operating noise iamchevyman5 Appliances 3 07-27-2011 06:24 PM




Top of Page | View New Posts