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Old 03-13-2019, 08:30 AM   #16
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Re: Blower motor replace nightmare


The moral of the story ( for future readers ) is if one contractor tells you there is a major problem ( heat exchanger ) is faulty and the next one does not agree and says you need a very expensive other repair then go on the net and try find out from some Pro's if he is wrong before making that repair.

If no one agrees about #2 and his diagnosis then call another contractor and get another opinion. Sounds like the furnace was still running/limping along and there was time for that.

People do that all the time with expensive AC repair vs replace issues. Especially if it is leaking freon and over 10 yrs old.
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Old 03-13-2019, 09:01 AM   #17
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Re: Blower motor replace nightmare


Let me say I have read you for years and respect your knowledge and opinions.
Along with beenthere and supers05. However your answer went right past the court and small claims court we were talking about last. Maybe for some reason you guys don't want to hear about courts. Just A/C repairs. I totally understand where your coming from . When a consumer needs something repaired , replaced or rebuilt they need to use their noggin and do their home work. It can be very difficult when an HVAC guy is standing in your house telling you diagnoses costs and whats happening with the equipment. Put yourself in the homeowners place out thousands of dollars and then replacing the equipment. Add that up all around the Country and I am sure there's millions out there paying out the --- for work not needed. We tend to believe the people we let into our houses to help us with our problems for a fair wage.
Consumers need to be educated.
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Old 03-13-2019, 10:45 AM   #18
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Re: Blower motor replace nightmare


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Originally Posted by COLDIRON View Post
However your answer went right past the court and small claims court we were talking about last. Maybe for some reason you guys don't want to hear about courts. Just A/C repairs. .
It's more that we don't see the OP getting much from it, if anything. We're not legal experts by any stretch, and also don't want to mislead anyone about it. My company has gone to court many times to get money from customers and to defend. It happens. For stuff like this, it usually doesn't yield much after fees and such. (our courts are different then in the US.) We would also charge hourly, rounded up to the half day for every moment in the court, as it can take a lot of time, for no benefit to us, if you had us go support you. Letters are basically hearsay, so without the company to support you, there's little change you'll get much.


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Old 03-13-2019, 11:56 AM   #19
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Re: Blower motor replace nightmare


If some customer wanted me to go to court for him it would not happen unless I got paid by the hour.

Most disputes get settled by our service manager and if you are a small company then the Boss or owner.

I doubt there are many "Professional" techs who look like the Maytag man and have clean tools and a " Yes Sir, Mr. Cooper Sir " persona.

HVAC is a greasy dog eat dog race to the bottom business and not some "nice" professional industry.

There are good techs but they are not the majority. To get one to go to court and for free just won't happen IMO.

I had to go to a "Board Meeting" for a bdlg. who had problems with a contractor. They paid me for my advice. Basically the contractor undersized the ductwork and the supply air temp was too hot and fusible links in fire dampers were blowing and shutting the bldg down.

It gets real ugly when you have to prove Professional incompetence about someone else and most techs just want to fix and install HVAC not talk about it or end up in a court talking about it.
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Old 03-13-2019, 12:03 PM   #20
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Re: Blower motor replace nightmare


Thanks for both your answers. I know when I am getting tag teamed. I can tell you guys just want to get the system in and don't care about the owner. Get them $$$$ and run. I still respect your knowledge, I am out.
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Old 03-13-2019, 02:37 PM   #21
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Re: Blower motor replace nightmare


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Thanks for both your answers. I know when I am getting tag teamed. I can tell you guys just want to get the system in and don't care about the owner. Get them $$$$ and run. I still respect your knowledge, I am out.
Lol. No. We aren't targeting you, just answering with our opinions from the professional point of view. The OP paid $3500 for a new furnace. That's a really decent price around here. Granted we are more expensive then somewhere like red deer, but they still made some profit, but not an outrageous amount by any stretch. That may be where they tried to help the OP, with a good deal. I do that when I hear these stories from my customers. It's the best I can do. Do remember that all we still have is one side of the story. IMHO, it's the most balanced approach. Now, if that second contractor came back at me directly, saying something like that I "stole" his work, or "embarrassed" him, etc, after replacing the furnace, we would be having a totally different conversation. I probably would go to court for the OP just out of spite. I do really hate when people do that stuff, rip people off, and give us all a bad name. I do what I can.

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Old 03-13-2019, 05:07 PM   #22
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Re: Blower motor replace nightmare


Our least expensive furnace starts around $4500.

$3500 is a very good deal so maybe he got some sympathy from the installer.

I have done a lot of free stuff for people/customers. Felt sorry for one hearing impaired and mute gal.

One of my previous greasy employers used a flat rate system and even a simple fan belt change was expensive.

I changed the belt and charged her only for a service call and said it was a adjustment. Then I went to HDepot and paid for a new belt out of my pocket to replace the one I used.

One of my previous employers did a bunch of free plumbing for a Habitat for Humanity house PLUS paid his plumbers to do it during the day. Not all contractors are greasy or bad.
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Old 03-13-2019, 09:07 PM   #23
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Re: Blower motor replace nightmare


Currency and location can have a huge impact.

The prices in the us will be lower in dollar terms just due to to value of US dollar and all materials/equipment being cheaper.

For location depends on competition - I think prices are a bit lower in the GTA and highest in western canada.

Repairs seem to be super expensive everywhere and the manufacturers and distributors make it so you can't buy parts without a license and hold people for ransom because they need heat.
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Old 03-14-2019, 04:01 AM   #24
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Re: Blower motor replace nightmare


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I agree the Contractor probably don't want to get involved.

He just made a nice $ on the new work he did. I think if he was a stand up guy he would try to help.



Chances are that the guy that changed out the furnace. Is an employee, not the company owner. So he would need permission from the owner to take a day off work to testify. He loses a days wages, and the owner loses profit, and some other customer has to wait another day for their new furnace or to have their furnace fixed.



I know time is money. All people don't look at it that way. I wouldn't if i knew a customer that hired me to help him out of a bind knowing he got ripped I would be there.



Most of the change outs done in winter, are for people that are in a bind and need heat.



I understand your point. Another point is Judges all over the Country don't know about the subject matter all the time. They listen to the testimony and written information to make a decision.
That's why he needs the Contractor with good reports and information to explain to the judge. Just sayin.

Generally in small claims. Only need a preponderance of evidence to win. The doc of the furnace being in the class action suit is proof for a judge.
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