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Old 12-04-2014, 11:29 AM   #241
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Interesting claim


Quote:
Originally Posted by Charles Weeks View Post
I was just showing a friend of mine the info on Granite Transformations as she is getting ready to redo her kitchen and bath and after reading these posts I just have to respond! Our entire home has been redone by Granite Transformations in Bloomington, Il and we could not have had a better experience with each install! We have moved with our jobs over 5 times thru out the years and always had extensive remodeling done so we were used to problems and poor service but from day one our experiences have been perfect with Granite Transformaitons. We have had our countertops in the kitchen and the baths redone, our cabinets refaced and just finished having our out dated tub removed and replaced with a walk in shower. The material is so far superior to slab granite (which we have had in other homes) that any comparision to slab is rediculous. The refacing was a breeze and the change to our bathroom is stunning. We have found the pricing to be very competitive but the best part has been the company itself.

As an EX lead installer with one of the three stores in the IL area, two of which ended up closing shop up with some very shady ethics and practices/taking bids on jobs, accepting down payments on those jobs, and then ran with the money from them. Only three franchises would have done your home that you have claimed here back in late 2010? The one I was with for around 4 years didn't even do Cabinet refacing for the first two years they opened. I know this for a fact, because I and the owner of the franchise went to the Class to become certified in Lead removal with the EPA, and was the only two that was certified to be on a job, which is a requirement when doing any home that is suspected to have Lead paint/or built prior to a certain date. I am also the only one from this franchise that ran Cabinet reface jobs 99% of the time. I am not saying you have lied with your reply.... but I find it to be highly suspect, and given more information from you on the dates of the install can prove if you are making false claims.

The things that I have come across after working for GT in the four years off and on, (mostly due to lack of steady sales and employees being laid off) regarding ethics/quality of installs depending on who did the install are very interesting. As for the product quality... It is just like many other products in the same class, it has it's + and -'s. The product itself is not "junk" as some have claimed...However, it does very much depend on not only the installers that come to your home on the day of install, it very much has to do with the fabricators that cut, glue, and polish out the job. From my experience, and what I have seen, this is done by mostly unskilled labor, making anywhere from $7.50-11 an hour tops. Raises were few and far between for these guys... even in some cases never received, even after a year of service, regardless of the quality of work they did or how much they stepped up. There was always a "carrot on a string" to get them to do more, and then followed by a reason to keep their pay so low.

And yet the shop conditions of Silica dust everywhere, breathing it in day in and day out, working with edge glue... paint thinner to clean up the edge glue day in and day out.... was just sad!

As for the Cabinet reface offered by GT.... the quality of the work done has a huge effect of the final outcome. IMO, run from it, it is junk. I would never choose to spend the very high amount of doing the reface work vs. replacing with brand new, higher quality cabinets. If anyone has any further questions to ask regarding GT, I will be happy to answer what I can. I am a employee that moved on to other things after giving proper notice. The things I have seen first hand in 4 years of running jobs, while it does not mean that all GT franchise owners act or run their franchise in such a manner, there are some that do. I was the type of employee that tried to not only watch out for my boss, but also watched out and had concern for the persons homes I was working in, and tried to look out for their interest also.

I treated every job like it was my own home, and never let things fly that I myself wouldn't be happy with. If I had to, given the pressure placed on myself by my employer and another lead installer that got laid off and didn't get hired back after the first year, I would always voice my concerns, even if it put me at risk of "butting heads" with my boss... or put me at risk of loosing my job. I simply didn't care, I have standards, and I have never cut corners to make a "buck". Word of mouth will make or break a company... Its only a matter of time before this one is broke also.

Last edited by EXGTinstaller; 12-04-2014 at 11:59 AM.
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Old 01-27-2017, 10:23 PM   #242
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This is for Johnny Larue former Granite Transformations owner. Is it ok for Granite Transformations to install their shower wall system over your existing shower wall tiles? What is your opinion of Swanstone shower wall kits from Home Depot? If you don't know what Swanstone shower wall kits are here is the website address. https://www.swanstone.com Thank You
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