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Old 04-19-2016, 08:17 PM   #16
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Re: Is this excellent workmanship?


that looks like crap. i did better work the first and only shower i ever did.
i used a granite curb i had made.
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Old 04-19-2016, 08:59 PM   #17
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Re: Is this excellent workmanship?


The drain was clearly done by someone who doesn't know what they are doing.

You do have a slope in the right direction, it's just not enough. 1/4" slope per foot on my level is about 1/4 bubble. Did they install the shower pan as well? If so, check that for a proper slope too.

File in small claims and hammer them in the review. In addition to being incompetent, they sound like crooks.
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Old 04-25-2016, 10:55 AM   #18
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Re: Is this excellent workmanship?


Quote:
Originally Posted by ktkelly View Post
Several things you should do.

1. Put together a file with estimate, and actual contract, and any existing communications you've had with the company.

2. Immediately start all additional communication via email, or text, and retain it so you will have proof of the owners failure to correct the problem.

3. Get a couple other companies to give you their written opinion, and a written opinion of what it will cost to rectify the poor installation.

4. File a small claims case against the company requesting they cover the cost to repair the poor installation.

5. Inform the company that you have filed a suit.


If you have all your paperwork, and documents from other professionals, showing that his work is substandard, you will win.
And if there is a contractor's license board at the state/local level, copy everything to them. Be aware that there may be time limits for filing with the government agency.
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Old 04-25-2016, 11:20 AM   #19
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Re: Is this excellent workmanship?


The longer door-sweep should take care of water.

So you are left with the poor workmanship on the drain. Was the owner on-site when he said that was excellent workmanship? Maybe take that photo of the drain that you posted and E-mail to the owner and (tactfully) request that it fixed so that the edges were smooth and equal distance to the drain cap. Maybe if he has had a little time to cool down, he will be more reasonable this time.

You are probably already finding that other contractors have little interest in taking on a job that only involves replacing a few square inches of tile. They probably have even less interest in getting involved in a dispute between you and another contractor.
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Old 04-25-2016, 07:02 PM   #20
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Re: Is this excellent workmanship?


+1 to SPS-1 assessment.

Keep us posted and hopefully they will come back out to make the necessary repairs.
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Old 04-27-2016, 11:56 AM   #21
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Re: Is this excellent workmanship?


Why do the drain screws not match the drain grate? Did the installer of the drain substitute new ones (deck screws?)... The nibbled tiles around the drain are amateurish. The existing (pictured) sweep appears too short as it is not in contact with the tile, is it a new one installed after the door was rehung, or still the original- hence no contact after the new pan. The curb slope would allow much less water on the floor than a new sweep, perhaps you are after the wrong installer for that. If you do go to small claims court or arbitration, make sure to get the suppliers paid bill of sale or the contractors tile supplier could lien your property for payment, as least here in WA.

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Old 04-27-2016, 01:41 PM   #22
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Re: Is this excellent workmanship?


That looks like crap.. Good news is that it is fixable.. I have dealt with a lot of contractors over the past year and a few of them did shoddy work or made some honest but major mistakes.. The good news was they corrected it at no cost to me and I didn't pay them until I was satisfied with the job.. It's unfortunate that this guy doesn't care about the quality of this work..

In terms of the review threat.. As long as the review doesn't contain any outright lies you have nothing to worry about.. Slander is only slander if its false/untrue. Unfortunately for him your opinion of his work is not slander..

Has the owner actually seen that picture? It's real bad.. not just kinda bad it's really bad work...
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