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Old 10-24-2011, 04:17 PM   #1
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Roofer installed different ridge cap product


Hi all,

I recently had my roof redone using the GAF system (Ultra 50 yr/lifetime shingle) and Golden Pledge Warranty.

My roofer had Timbertex ridge caps specified in the contract I signed but Seal-a-ridge caps ended up on the house.

The question is now: what to do about it?

Both Timbertex and Seal-a-ridge appear to qualify under the Golden Pledge Warranty requirements. Seal-a-ridge appears to be a less expensive and less hearty ridge cap than Timbertex but I'm not sure how much that matters if the whole thing is covered by the Golden Pledge.

Should I just let it slide?
Should I ask them to come out and redo the ridge caps with Timbertex per the contract? (And will that ultimately be counterproductive because of the nail holes that are already there from the seal-a-ridge install)
Should I ask for some $ back?

I'm looking for advice on a reasonable and fair resolution.

What would YOU do?

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Old 10-24-2011, 04:25 PM   #2
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Roofer installed different ridge cap product


Get some money back!
How does the ridge look?
Maybe some pictures?!

rossfingal

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Old 10-24-2011, 09:47 PM   #3
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Roofer installed different ridge cap product


They are both similarily priced. A bundle of Timbertex covers 20 feet while a bundle of Seal-A-Ridge covers 27 feet. Timbertex is slightly cheaper, at least for me.

Give your roofer the option to have him remove the seal a ridge and install Timbertex or keep the seal a ridge and ask for some compensation. Depending on the length of the ridge, he may have saved up to $75-100.
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