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Old 05-15-2012, 10:45 AM   #76
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Problems With Atlas Shingles


Hi. I have Atlas shingles on my 6 year old home. I have been told by a roofer that they are defective due to blistering. I am submitting my claim to Atlas tomorrow. According to all other posts on this site I am not going to hold my breath for resolution. I may be interested in the class action suit, however do not know what that entails. I do want Atlas held responsible. Please let me know what my next steps would be if I were to join you suit. Thanks.
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Old 05-31-2012, 09:16 AM   #77
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My roof is about 5 years old and I have Atlas Chalet and the shingles have significant blistering in many spots. I too am interested in a class action suit.
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Old 06-19-2012, 03:10 PM   #78
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All I know of them is they are the cheapset at the supply house. We do not use them.
As a commercial roofer i find it odd that you use anything but low slope membrane roofs? Atlas is one of the newest upcoming shingles. In 2004 if you asked for Elk at a supply house they laughed you out. In 2007 when IKO made their push it was frowned on to be associated with them because they were cheap...Now its atlas. Every few years comes the new girl to the dance and although they're priced a buck or 2 less a square they certainly arent a cheap shingle. Atlas stand by their product and their contractors which is why weve put 1000 on already this season and intend on putting another 2k on throughout the country. Owens Corning and GAF tout how great they are yet a customer cant get thru the red corporate tape if they have to. Atlas is the only manufacturer ive dealt with thats contractor friendly since the 07 buy out of ELk. Mark my words, in a year Atlas will be the greatest thing since sliced bread and there will be a new up and coming brand...
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Old 06-27-2012, 12:43 AM   #79
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Problems With Atlas Shingles


It shouldn't surprise anyone that the Atlas 30+ year shingle warranty is worthless. (Try proving that hail has never touched the roof!) It is akin to insurance where the insurer determines the validity of your claim. You are in a sense buying the right to sue someone.

Find a capable lawyer, file suit and as Atlas' legal expenses start rising and more additional plaintiffs are added. They will reexamine their position. Expecting a voluntary payment isn't realistic. BTW "pro bono" is a term used to describe charity work. The attorney may not charge the plaintiffs unless they recover damages which is a contingency fee arrangement. He will not take this kind of case pro bono. You should also be aware that the attorney may take 33-40% of the total recovery, then reduce the remainder by any expenses that aren't attorney's fees (i.e. contractor experts). The net recovery for the plaintiffs can be less than 50% of their damages even if they prevail or receive a settlement.
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Old 06-27-2012, 01:07 AM   #80
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Problems With Atlas Shingles


http://dockets.justia.com/docket/kan...cv01065/84874/
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Old 01-11-2013, 12:22 PM   #81
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Problems With Atlas Shingles


Hello-

I have been experiencing the same problems with my Atlas Chalet Shingles for 4 years. Atlas denied my claim and the plant manager even came out to my house. If Atlas has denied your claim and you are interested in going after them - please let me know. I live in Georgia and I am interested in other people in the Southeast who have been experiencing the same problems and have been denied. Please email me at -------------------, if you are interested in joining together.

Thanks,
Tony

Last edited by Gary in WA; 01-12-2013 at 11:30 AM. Reason: Web link removed per forum rules.
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Old 01-11-2013, 12:57 PM   #82
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Problems With Atlas Shingles


Dear Mr. Atlas Quality.

Your claim about lack of ventilation below the deck causing blistering is absolute hogwash. Blistering in any bituminous laminated product is caused by moisture trapped within the matrix of the product.

An extensive program with respect to below deck ventilation was carried out in ORNL (That would be Oak Ridge National Laboratories) by their scientists and engineers with respect to fire retardant treated plywood. Thermocouples were placed under the deck, within the roof system, and in top.

Result: There was about 5 to 10 degrees difference between a ventilated, and a non ventilated deck.

Any roofing product that fails due to a 10 degree difference in temperature is not qualified to be called a roofing product.

Result: The ventilation issue was used as a scapegoat by shingle manufacturers that drove down the quality of their product to the point where it did not perform. This happened in the late 70's with the oil shortage and the use of fiberglass felt, that could be coated with very little coating asphalt, and would not absorb water and claw like organic shingles.

My dad and I installed thousands of squares of organic 240 lb per square organic three tabs produced by GAF in the 50, and 60,s Most over cape cods with vaulted ceilings and no insulation. They lasted 25-30 years without exception.

My partner and I (He is now deceased, God Bless him) are both RCI registered roof consultants and studied this problem extensively.

The bottom line is that you can fool some of the people all of the time, and all of the people some of the time, but you cant fool an RCI Registered roof consultant with a ton of history and knowledge ever.

If your product is blistering, you have moisture trapped in it. Tel your company to MAN UP AND FIX THE DAMN ROOFS. Its cheaper than paying my hourly fee as an expert witness, and your own attorney. Boasting about your product in the face of obvious failure, then making up lame excuses for its occurring is a wrong headed approach to an obvious problem. People are not stupid, so don't treat them that way.

PS Malarkey is an excellent product, boasting a polyglass mat, and SBS Modified bitumen. I would spec them more but I am on the east coast, and shipping is dear.
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Old 01-11-2013, 01:26 PM   #83
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Originally Posted by jagans View Post
Dear Mr. Atlas Quality.

Your claim about lack of ventilation below the deck causing blistering is absolute hogwash. Blistering in any bituminous laminated product is caused by moisture trapped within the matrix of the product.

An extensive program with respect to below deck ventilation was carried out in ORNL (That would be Oak Ridge National Laboratories) by their scientists and engineers with respect to fire retardant treated plywood. Thermocouples were placed under the deck, within the roof system, and in top.

Result: There was about 5 to 10 degrees difference between a ventilated, and a non ventilated deck.

Any roofing product that fails due to a 10 degree difference in temperature is not qualified to be called a roofing product.

Result: The ventilation issue was used as a scapegoat by shingle manufacturers that drove down the quality of their product to the point where it did not perform. This happened in the late 70's with the oil shortage and the use of fiberglass felt, that could be coated with very little coating asphalt, and would not absorb water and claw like organic shingles.

My dad and I installed thousands of squares of organic 240 lb per square organic three tabs produced by GAF in the 50, and 60,s Most over cape cods with vaulted ceilings and no insulation. They lasted 25-30 years without exception.

My partner and I (He is now deceased, God Bless him) are both RCI registered roof consultants and studied this problem extensively.

The bottom line is that you can fool some of the people all of the time, and all of the people some of the time, but you cant fool an RCI Registered roof consultant with a ton of history and knowledge ever.

If your product is blistering, you have moisture trapped in it. Tel your company to MAN UP AND FIX THE DAMN ROOFS. Its cheaper than paying my hourly fee as an expert witness, and your own attorney. Boasting about your product in the face of obvious failure, then making up lame excuses for its occurring is a wrong headed approach to an obvious problem. People are not stupid, so don't treat them that way.

PS Malarkey is an excellent product, boasting a polyglass mat, and SBS Modified bitumen. I would spec them more but I am on the east coast, and shipping is dear.

Sounds like you know what you are talking about. If you have any clients experiencing issues with Atlas Chalet shingles - let me know.
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Old 01-11-2013, 01:57 PM   #84
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Problems With Atlas Shingles


Every company has production problems from time to time. It is how these companies handle their problems that matters.

A lame excuse does not Mollify an upset Owner or Roofer. I have heard the "Company Line" with regard to several roofing products, from people who should have known better than to try and use it on me. They instantly lost all respect I had for them and their company.

I have, on the other hand had some companies that stand fully behind their product, admit they had a problem and fix it. I would specify that companies products in a heart beat.

After all, it ain't the screw up that matters, its the recovery.

I have called the company in question on an issue regarding a ventilated insulation product they produce, asking for the math they used to determine their results. I was told that it was proprietary information, and they would not produce their test results.

In other words, they are good at unfounded boasting with respect to their products.

At the end of the day, most of us buy our next vehicle, based on the performance they received from their current one. My wife drives a Honda, has for about 25 years. I drive a Ford Pickup have for about 46 years.

They can advertise all they want, Im going to buy what has served me well, not what some salesman who will be working for another company next year is trying to sell me.

If I install a shingle roof and it fails, I will NEVER USE THAT MANUFACTURER AGAIN, unless they pay labor and materials to tear it off and replace it.

Kodak film warranties don't cut it with me.
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Old 01-11-2013, 04:00 PM   #85
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I dont have any clients having problems with Atlas shingles.

I have never specified their use, and none of the roofers I deal with use or recommend them.

I spec in order of preference:

1. Certainteed
2. GAF
3. Tamko
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Old 01-11-2013, 07:24 PM   #86
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Mcdonalds has double cheeseburgers for a buck !!! Who Hoo !!!

But other than that i am liking them Certainteed shingles.
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Old 01-16-2013, 07:01 AM   #87
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Problems With Atlas Shingles


08-14-2011, 12:58 PM #45 BrendaLM
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Problems With Atlas Shingles


Quote:
Originally Posted by Sharynmcgee
I am currently in dispute with Atlas because I was told by 2 roofers and an building inspector that my shingles were defective. They have "blistered" after only 10 years...I have a 30 year warranty. My roofer said that the shingles were defective and yet Atlas will not honor their warranty. I am currently seeking legal representation regarding this matter. Have you had problems also?

I also am having problems with my roof of 14 years. The shingles are blistered and we just had to clean all of the material (sand like) from my gutters. My roofing is so brittle if you walk on it, it falls apart. I feel I was scammed because this roofing was a professional install.

08-14-2011, 12:58 PM #45 BrendaLM
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Problems With Atlas Shingles


Quote:
Originally Posted by Sharynmcgee
I am currently in dispute with Atlas because I was told by 2 roofers and an building inspector that my shingles were defective. They have "blistered" after only 10 years...I have a 30 year warranty. My roofer said that the shingles were defective and yet Atlas will not honor their warranty. I am currently seeking legal representation regarding this matter. Have you had problems also?

I also am having problems with my roof of 14 years. The shingles are blistered and we just had to clean all of the material (sand like) from my gutters. My roofing is so brittle if you walk on it, it falls apart. I feel I was scammed because this roofing was a professional install.


We are interested in information pertaining to the class action suit against Atlas Roofing for defective Chalet Shingles on our NC home of only 9.5 years of age. We endured the process of filing a claim with Atlas and received a response back via letter that this is a cosmetic defect not a manufacturer defect. We strongly disagree with this finding by Atlas. This is a defect that will cause further ruin to my home if not replaced. The home is still under warranty with Atlas. We have also hired a professional roofer who has also stated that in his opinion this roof will not last another 5 years with the rash blistering already covering 90% of the home's roof. I see there is a legal firm in NY taking on the class action suit. Here is the link for all interested:
http://www.seegerweiss.com/news/defe...ingles_lawsuit
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Old 01-16-2013, 07:48 AM   #88
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Like Joe said, Take it outside (To a separate web site) Get a good liar and sue them.
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Old 01-16-2013, 10:45 AM   #89
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To those who tout lack of adequate ventilation as a reason for shingle failure, I have a couple of statements to make.

The asphalt is the waterproofing component in any bituminous roof system. It is also the most expensive component.

Back in the 50's and 60's when organic cellulose based felts were used to make shingles, a certain amount of coating asphalt was necessary to properly coat the felt so that it would not absorb water. Back then shingles were labeled by their weight per square. 240lb. three tabs, 350lb Laminated Heavyweights.

There was a short period where one or two manufacturers dialed back the amount of coating asphalt, and the result was clawing of the tabs of the shingles. In other words, water was getting in at the edges of the tabs. They quickly upped the amount of asphalt and the problem went away.

Keep in mind, now, that no manufacturer has jumped up yet and yelled Eureka! They failed because of lack of ventilation!

Also keep in mind that after WW2, tens of thousands of Cape Cod style houses were built on the east coast.

SideBar: Now this is going to make you sick.

My Dad told me that the going price for a cape cod tract house with FHA heat was $2,200.00. If you opted for hot water baseboard heat, it was $2400.00

Back on subject: These houses were designed so the owner could finish the upper floor down the road, when the newlyweds had kids. Most did. They installed knee walls, and collar beams and shoved insulation up against the deck between the rafters. Some people installed gable end vents, some did not.

The shingles on those homes lasted 25-35 years.

Then along came fiberglass mats. Since fiberglass did not have the same affinity for water that paper has, the shingle manufacturers realized that maybe they could dial back the amount of asphalt they use. At the same time they stopped labeling the shingles by weight per square, and labeled them 20 year, 25 year, 30 years and so fourth. Basically the number of years they GUESSED they would last.

Along came the oil shortage in the late 70's. The Quality and quantity of asphalt was decreased in fiberglass shingles to the point where massive failures started to occur. Three tab shingles cost the same then per square as they did in the 60's Why??? You guessed it. they were made like crap, and the free enterprise system drove the price down. Shingles started failing after 5-7 years. The manufacturers needed a reason, and some bright young bean counter came up with lack of ventilation! Brilliant! Gets us off the hook! And we can start selling soffit vents and ridge vents whoopee!

Now this might shock you, because it did me, being the idealistic pup I have always been. I had a candid talk with an ex shingle rep. He told me that the company thinking was as follows: Shingle warranties are valid to the original homeowner, and are generally not transferable. Most families stay in their home for a maximum of ten years, so why should they strive to make a shingle that lasts for more than 15 or so years? True Story.

The massive failures almost ruined some very respectable roofing materials manufacturers to the point where they finally realized they were cutting their own throats. They already had the best roofing system you can get for the money, so why try to make it cheaper?

The point is that the asphalt shingles produced today are much much better than those produced in the late 70's and early 80's. They no longer cost 25 bucks a square either.

The point I am trying to make is that I have installed several asphalt shingle roof systems over non vented compact insulated roof decks. They are performing fine. Yes. Premium Shingles were used, and in two cases Premium Modified Asphalt shingles Produced on the west coast were used, after meeting the Manufacturer at an NRCA convention, and research by yours truly. The modified shingles were installed in 1992, and 1994. They still look like the day they were installed, perfect.

They do not carry the manufacturers warranty, because they are not ventilated by the terms of the warranty, and the manufacturers Lawyers make the rules re warranty. I have tried to convince him to change this, as it would open up a whole new market, to no avail, as he has to stick with the standard line. To build a second elevated deck above the first on these projects was not an option due to cost.

I was able to convince my clients that the ventilation issue was for the most part a sham invented to provide a scapegoat for pathetic materials.

So far, I have been proven correct.
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Old 03-05-2013, 04:47 PM   #90
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can you tell me if you feel that it would be problematic to spray foam under the roof decking, that is weather or not the shingles life would be shortened?
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