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Old 02-04-2010, 10:48 AM   #31
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Problems With Atlas Shingles


This is a very typical question from a homeowner. Although your shingles state a 30 year warranty, that warranty is invalid if the roof is improperly installed. If you and your neighbors are all having the same problem, and you say your roof is 7 years old, I assume the houses were all built around the same time by the same builder and the same roofer did all the properties.

Although a guy used the ford and chevy comparison to compare atlas to other manufacturers, it should really be comparing a KIA to a Bentley. Some guys would prefer a KIA althought they can afford a Bentley. (Doubt It).

What you should do is have a roofer come out who knows about proper ventalition and things of that nature. Make sure everything was done according to Atlas specifications, and then further pursue any legal action.

I dont understand how anyone can actually claim that Atlas is a good shingle, even the guy who works for them.

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Old 02-04-2010, 12:23 PM   #32
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Problems With Atlas Shingles


It will take some time. We had to wait every time on any warranty work. It usually takes months. The best thing you can do is to keep calling. Get the number of the local Rep and keep calling on the progress of your claim. Make sure to let them know that the longer it waits, the more damage you will have. It usually helps to get a good Contractor to do the leg work for you. Just make sure you return the favor. You don't want even more trouble in the future by hiring the wrong Contractor.
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Old 03-04-2010, 12:50 AM   #33
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Problems With Atlas Shingles


Thanks fellows for all the excellent advice. Due to some hail damage I'm looking to replace my current roof. Had been considering Atlas or Elk 30 year shingles but due to this forum I can definitely eliminate Atlas from my decision. I actually liked the color and shade of the Atlas better but I can certainly give that up to get a 30 year shingle that will actually last 30 years. My last house had 20 year 3-tab shingles that began to look like they needed replacing around 21-22 years of age. Sure wish I knew which brand they were.

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Old 03-16-2010, 04:18 PM   #34
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Problems With Atlas Shingles


I used Atlas shingles on a home I built in 1998. They were Pinnacle with a thirty year warranty. At 12 years, in Louisiana, they still look great and have with-stood at least 3 hurricanes. I used the Pinnacle 35 year shingles on a home I built in 2005. They still look great, minimal amount of granules in gutters, and have with-stood 2 hurricanes. I am going to build another home this year and plan to use the same shingles. I use continuous ridge vents and sophits with continuous holes perforated in the vinyl product. If someone walks on the roof a lot, you will get more granuals falling off the shingles. The more ventilation you provide, the longer the roof will last. Also the pitch of the roof comes in to play, the higher the pitch, the longer they will last. My roofer recommends Atlas and has used them for MANY years. It is HOT in Louisiana, and I do not expect to get 35 years out of the shingles, I hope for 30 though. I am not a contractor...just a home owner that self-contracts.
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Old 03-18-2010, 08:23 AM   #35
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Problems With Atlas Shingles


I had a new roof put and fascia put on. i now have two spots on kitchen ceiling. they used Pinnacle 35 year shingle. i have look in attic and
can not see water marks this was done 2 weeks ago. Contractor said he be back in a couple of weeks.
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Old 03-18-2010, 10:57 AM   #36
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Problems With Atlas Shingles


nmoran........check around vent pipes extending through roof. If leaking there change the flashing around pipe, especially if made of rubber. Go in attic during rainstorm to more easily locate leak. If you change flashing USE METAL....not rubber.

see thread I posted
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Old 03-19-2010, 03:23 PM   #37
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Problems With Atlas Shingles


bunklah - Can you tell me where you are at with Atlas now?! I also have Pinnacle "30 year" that are failing after 10 years (if that). I have leaks, granual run-off & more. Roofing company is saying "cracked shingles & new roof". So frustrating!

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Old 03-19-2010, 04:09 PM   #38
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Problems With Atlas Shingles


There are usually more reasons as to why a roof would fail so early than a bad shingle.

Wagon - Elk doesnt exist anymore. GAF bought them out a few years back and they are now Gaf/Elk
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Old 09-15-2010, 12:44 AM   #39
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Problems With Atlas Shingles


Did the person that bought out your roofer say they had no responsibility? That may or may not be true. If he acquired the company (name, assets, goodwill, etc.) then the baggage of liability almost always comes with such a purchase. If they just bought some tools and a truck then that's a different story. But if they are doing business under the old company's name then they are most likely still liable for errors, omissions, defects and the like.

As for adequate ventilation, yes, it is important. It is easy to see damage from heat buildup in all kinds of enclosed spaces. But I don't recall the originator saying how much ventilation they had. Are there ridge vents? Were there soffit vents? Do you have sprayed closed cell foam on the underside of your roof rafters, which means no vents (found in high end homes). Yes, the calculations are quite simple but I have also seen 60/40 low/high recommended as well as 50/50 and I can see where a ventura effect might make sense but having enough seems very important in the South due to heat and humidity. There are lots of reasons for keeping the attic space less than 25 degrees above the open air temperature and shingle life is just one of them. All ventilation systems are not created equal in my mind. Quality of ridge vents vary and can "close down" in some cases over time. Some start out with a rather low open area per linear foot from the outset. Sometimes, on hip roofs, the amount of ridge requires other vents such as turtle backs and wind turbines. I am not fan of power attic vents (no pun intended).

I think there MIGHT be some issue with Atlas shingles based on observations on several homes including the one I bought for my mother-in-law, which is now 9 years old and showing significant granule loss. (Yes, it was hit with the same hailstorm in North GA. mentioned by someone else.) I do believe in the saying that the plural of anecdote is NOT data but I have seen some granule loss issues, blisters and broken shingles in two neighborhoods in the North Atlanta area that are worth more investigation. (I am a mechanical engineer and not a roofer as an FYI.) Atlas has paid for the warranty amount in the case of a neighbor of my mother-in-law.

Last edited by stickler4tqm; 09-15-2010 at 12:49 AM. Reason: spelling, grammar, additions.
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Old 11-14-2010, 08:01 PM   #40
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Problems With Atlas Shingles


I am about to put a roof on my 100 year old house and my roofer is pushing the Atlas Pinnacle 35 year roof. After seeing so many bad posts and some good posts, I was wondering if Atlas has changed the product since most of these posts have been made....As well, will an OSB 7/8" underlayment be adequate for this job?
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Old 12-29-2010, 01:36 PM   #41
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Problems With Atlas Shingles


I have Atlas Chalet shingles installed on my roof. I have a roof leak in one of the chanels that I need to fix. I have had 5 roofers come take a look at the roof and every single one of them said for a 6 year old roof the shingles should not be in the shape they are in - blistering, buckling etc. I started a claim with Atlas and of course they say nothing is wrong - it is just cosmetic. I even had someone from the plant come out to look at them and of course he says nothing is wrong. You can't find Atlas Chalet shingles anywhere, why? because the company stopped making them - hmmmm I wonder why they stopped making them....

So now I am stuck, Atlas won't do anything and I can't get the same shingles to repair the leak. Any suggestions on what I should do? The repair is on the back of the house, can I replace the shingles with ones that are similar?
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Old 03-14-2011, 03:36 PM   #42
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Problems With Atlas Shingles


Atlas' Pinnacle 35 year shingle is a recommended shingle by Consumer Reports. It is a great product if installed properly. You can put the the best shingle in the world on a roof and if you don't install it properly it will fail. Good roofers don't work for cheap. The average roofing job should cost around 11,000 and if it is a complete tear off, with new underlayment, flashing at skylights, vented ridge and cap treatment on the chimney it should cost around 20,000 on average. BTW, Our roofing company has stopped using GAF/ELK shingles because of the drop off of quality in the last few years.
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Old 03-15-2011, 09:22 AM   #43
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Problems With Atlas Shingles


Quote:
Originally Posted by discocorco View Post
Atlas' Pinnacle 35 year shingle is a recommended shingle by Consumer Reports. It is a great product if installed properly. You can put the the best shingle in the world on a roof and if you don't install it properly it will fail. Good roofers don't work for cheap. The average roofing job should cost around 11,000 and if it is a complete tear off, with new underlayment, flashing at skylights, vented ridge and cap treatment on the chimney it should cost around 20,000 on average. BTW, Our roofing company has stopped using GAF/ELK shingles because of the drop off of quality in the last few years.
It should be noted that Consumer Reports test brand new material,and that Atlas shingle problems develop over time

Also Since you`re bashing GAF/ELK,mIND SAYING HOW THEY DID IN COMPARISON TO THE SAME REPORTS YOU CITE(sorry caps stuck),or providing a link to that report-I would expect Gaf/Elk to rank higher than Atlas,after using both,Gaf is my top choice of the two

I do agree with your comments regarding proper installation,the avg. costs are worthless specs,as you haven`t specified avg for what size?, What Roof pitch? What area of the country ? Etc.
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Last edited by the roofing god; 03-15-2011 at 09:26 AM.
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Old 03-27-2011, 05:56 PM   #44
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Problems With Atlas Shingles


"It should be noted that Consumer Reports test brand new material,and that Atlas shingle problems develop over time

Also Since you`re bashing GAF/ELK,mIND SAYING HOW THEY DID IN COMPARISON TO THE SAME REPORTS YOU CITE(sorry caps stuck),or providing a link to that report-I would expect Gaf/Elk to rank higher than Atlas,after using both,Gaf is my top choice of the two

I do agree with your comments regarding proper installation,the avg. costs are worthless specs,as you haven`t specified avg for what size?, What Roof pitch? What area of the country ? Etc."

GAF/ELK shingles had no line of Architectural shingles that were recommended by Consumer Reports. Owens Corning, Tamko and Certainteed had lines of Architectural Shingles that were recommended. Consumer Reports is a subscription website. If you want, you can log on and see the reports first hand after you pay to read the reports on the site. The information on Consumer Reports has value that is why you have to pay to see it. GAF/ELK had good products in the past. Unfortunately, since 2010 there has been a drop off in Asphalt percentage and an increase in Limestone and "other granules."
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Old 08-14-2011, 11:58 AM   #45
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Originally Posted by Sharynmcgee View Post
I am currently in dispute with Atlas because I was told by 2 roofers and an building inspector that my shingles were defective. They have "blistered" after only 10 years...I have a 30 year warranty. My roofer said that the shingles were defective and yet Atlas will not honor their warranty. I am currently seeking legal representation regarding this matter. Have you had problems also?
I also am having problems with my roof of 14 years. The shingles are blistered and we just had to clean all of the material (sand like) from my gutters. My roofing is so brittle if you walk on it, it falls apart. I feel I was scammed because this roofing was a professional install.

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