Owens Corning Recall

WardHenry

I had a roof put on 5 years ago with owens corning architectural style shingles, im not sure of the exact name of the style. With in 2 years I had leaks starting. Now I have at least 3 different spots with leaks, mostly on the lower slooped portions. Does anyone know if they were makeing these particular shingles 5 years ago? The ones they are talking about in the re-call.

Ed the Roofer

No, the Durations were not out that far back.

Leaks are usually from an installer doing some flashing work incorrectly.

Manufacturing defects are usually splits and crazing and blemishes and premature degradation of the asphalt, resulting in unsightly and curling or clawing shingles prematurely. Those types of defects typically are not serious enough to cause leakage.

Ed

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wer14631

OK, I'm confused. I just got a bid for a re-roof that includes the OC Duration 3o yr. I called the OC 800 number in Ed's post, and I was told by "Mark" in their customer service dept that there is no recall and the shingles are fine? Is Mark uninformed, or is the problem limited to a certain part of the country? (I am in Colorado).

Slyfox

Could be a couple differrent reasons for Marks response.

Manufacturers do have multiple plants and just because plant A's machinery faltered doe's not mean plant B's did as well.
Thus the problem would have been restricted to a certain area.

Could be that the problem was allready addressed, problem solved and claims settled, thus the issue is no longer an issue.

We did not have a wide spread of faulty Duration 30's here in Youngstown,
even tho they are a popular shingle here,
but other areas in the state of Ohio did.


GM, Ford, Dodge all have had recalls 'de-faults',
but that don't mean they stopped selling thier vehicles.

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Ed the Roofer

It was Roofer Jim who provided the phone number, but I supplied a post attributed to one of the OC Reps last summer, 2007.

The problem was quickly addressed, according to his information and was limited to one manufacturing facility.

Ed

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roofus

i have been looking for feedback from anyone that has had problems with the duration or the duration premium shingles

virginiaann

I had oakridge shingles installed 1 month ago. they are not laying down flat due to the cold wet weather we've had. I was told it will have to warm up for them to lay flat & seal. If this takes 2 or 3 months will they lay flat then? or is the contractor trying to buy time? Also I bought the shingles from Lowes the color I bought & it says on the bundles are Oxford Black, However they look more like Estate Grey--About a city block from my house they look black with grey shingles intermingled. It is a very even pattern like they are suppose to be this way but I bought Oxford Black & the sample in the store showed all Black shingles with no grey.I want all black shingles I have seen a couple other roofs like this. What is the problem? Is it a factory problem, an installation problem or a display problem where not enough shingles were displayed to show the true color & who is responsible? They do not look good with my brick liks this.

Slyfox

In 3 decades I can only recall one time that shingles were shipped to me in the wrong wrapper, so I would guess you simply did not get a good enough look at the shingles before making your choice.


shingles will often lay rough during winter installs but than lay down weeks later, it don't take extreme heat to lay them down, just a few sunny & fairly warm days here and there.

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virginiaann

Thanks for your reply, & what temperature is fairly warm? Here in Goldsboro NC we usually have mild winters but since The day after Thankgiving we have had extremely cold(20s) at night & 40s-50s in the day time tempeatures. It has also rained alot probally 5 or 6 inches during this time. Will that hurt them? We had a few sunny days with the temps in the mid to high 50's, only 1 at a time. Normally we have temps in 60s-70s & a inch or 2 of rain during this time. If the color isn't wrong I guess I have to live with it since they are 30 year shingles. Although I'm not sure they'll last that long.

Dave The Roofer

Hey Jim,

Have you had many claims from the Ownes Corning Brand?

virginiaann

Thanks for yourquick reply. What do you consider fairly warm. 60, 70,80 . I am really hoping they will lay down right before the March winds Come. As for the shingles I guess I will have to learn to like the color. vbp

Dave The Roofer

I do not use Ownes Corning very much and would like some feed back about the product, what do you guys have to say?

virginiaann

Hi Dave! I had Owens Corning shingles put on my house the day after Thanksgiving 2009. It has been cold & wet ever since & so far they haven't layed down like they are suppose to. Temps ranging 20-30-40 at night & 40-50-60s day time.Normally we have mild winters in Goldsboro NC.(60-70-80 days & 40-50-60s night) Not sure how warm it needs to get for them to lay down. but hopeing it gets there before the March-April winds start blowing. My main complaint so far against the shingles is I bought OCS in Oynx Black. To me & according to what I saw in Lowes when I purchased them is Black-Black shingles however after installation they appear to be a black & grey pattern up close, a couple city blocks away the grey appears light green.They do not match the bricks on my house at all.However since I bought 30 year shingles I guess I will have to live with them. The color is very uniform like that is the way they are suppose to be. I have seen a few other houses with shingles that look that way & I don't like them. I Would never have knowingly purchased them the way they look. Make sure your customers know this before they are installed. Sometimes I wonder if I should check this out I guess they could have put the wrong color on the bundles. advice? virginia

Ed the Roofer

Most every brochure and sample board I have ever seen have pointed out that both the photography is only as accurate as technology and printing allows and that a small representative sample may not actually be representative of the final aesthetic appeal of the entire roof.

I personally prefer that my customers view a home we installed with the same product line and color to actually see an entire roof with their choice of color, but ultimately, that responsibility lies upon the customers shoulders, or at least should have been suggested by the contractor.

Warm temperatures, along with direct sun can take either a very short time or an entire season to flatten out, depending on how tacky the sealant is holding the shingles in a deformed position. Typically, they will get better with seasoning from the warmer months.

Ed

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Dave The Roofer

Jim,

Have you ever had an insurance company trying to blame ice dams on you?