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Old 07-04-2009, 09:03 AM   #16
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Does anybody here know about chimney flashing?


I think you need to hire someone else to fix the problem. These guys you have doing your chimney are taking you for a ride and scamming you, OR they have no clue what they are doing.
I'm sure you would like to get some return on the money you have already dished out. But they screwed up already, why do you want to invest more time and money in people you know have already proven a poor track record.
Even the flashing they installed is sloppy and unprofessional.

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Old 07-04-2009, 09:27 AM   #17
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Does anybody here know about chimney flashing?


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Originally Posted by jaros bros. View Post
I think you need to hire someone else to fix the problem. These guys you have doing your chimney are taking you for a ride and scamming you, OR they have no clue what they are doing.
I'm sure you would like to get some return on the money you have already dished out. But they screwed up already, why do you want to invest more time and money in people you know have already proven a poor track record.
Even the flashing they installed is sloppy and unprofessional.
That's the way I feel but I have to listen to what the guy has to say. What I really want is for them to remove the counter-flashing and put the chimney back the way it was - as much as they can considering the mortar has now been cut. That would at least get the stuff out of the way for when I decide to get the job done right.

It makes me angry because I feel like I don't have a leg to stand on. They screwed up and recommended a repair that was wrong but I agreed to it - because I didn't understand the term "counter-flashing". So is this mess my fault or theirs?

I don't know how I'm going to react when the man shows up and tells me to my face that the counter-flashing isn't totally useless. I will have to take deep breaths.
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Old 07-04-2009, 10:35 AM   #18
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Does anybody here know about chimney flashing?


You need to move on. What is the reason you are even having them come back. Hire a professional to do the job right.
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Old 07-05-2009, 11:30 AM   #19
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Does anybody here know about chimney flashing?


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Originally Posted by Lehi View Post
That's the way I feel but I have to listen to what the guy has to say. What I really want is for them to remove the counter-flashing and put the chimney back the way it was - as much as they can considering the mortar has now been cut. That would at least get the stuff out of the way for when I decide to get the job done right.

It makes me angry because I feel like I don't have a leg to stand on. They screwed up and recommended a repair that was wrong but I agreed to it - because I didn't understand the term "counter-flashing". So is this mess my fault or theirs?

I don't know how I'm going to react when the man shows up and tells me to my face that the counter-flashing isn't totally useless. I will have to take deep breaths.
Here's what I would recommend:
1. Call another roofer or 2 and get estimates to remove that garbage from your chimney and reinstall it correctly.
2. Call your local consumer affairs and explain your situation, don't file a claim yet just know your rights.
3. Have those estimates handy when you meet with him so he knows other professionals have seen it and are in agreement that his work is under par. (Thats the nicest way I can say it)
4. Politely request a full refund or you will have to call consumer affairs and file a claim.

Where I am a contractor can not renew his license with an open complaint at consumer affairs. That will hopefully cause him to just give you the money back it's not much, after all his business should be worth more than $125 to him. But I say do yourself a favor and keep that company off your roof. Over the years I've met guys who are not very intelligent but their work is great, and vice versa but anyone who told you counter-flashing alone serves a function is an idiot and the pictures alone speak for the quality of the work. Dumb and sloppy is the worst possible combination for a roofer. After all it's your roof that protects your home and everything inside it.

Good luck and be sure to let us know how it works out for you.
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Old 07-05-2009, 02:15 PM   #20
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Does anybody here know about chimney flashing?


I'm in the process of trying to get estimates. I've sent email inquiries to four roofing companies and have heard back from one. I hope to hear from the others after the holiday weekend. I sent an email to Consumer Affairs so hopefully I'll hear back from them and get an idea of what my rights are if any. Worse case scenario is I've thrown away $125 plus whatever extra it might cost for another roofer to remove their mess. I guess it could have been worse.

I always check with the Registrar of Contractors before hiring somebody. The roofer has no complaints so I thought they were reliable.
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Old 07-07-2009, 07:52 PM   #21
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Does anybody here know about chimney flashing?


Today I received an email from my roofer containing the following information http://www.nrca.net/consumer/types/asphalt.aspx I asked why he sent it to me and he said it was just for informational purposes. I was confused because you'd think he'd send me something that would strengthen his case, not weaken it. There's nothing here that shows the counter-flashing alone will do the job; all of the illustrations show flashing. Am I missing something?
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Old 07-07-2009, 11:20 PM   #22
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Does anybody here know about chimney flashing?


I would e-mail him back and thank him for admitting his installer was wrong and for providing the proof via his link.

The diagram obviously shows the step flashing baby tins and the apron and rear saddle flashings needed at the base of the chimney for the Counter-Flashings to cover and do any good.

Ed
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Old 07-08-2009, 12:36 PM   #23
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Does anybody here know about chimney flashing?


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I would e-mail him back and thank him for admitting his installer was wrong and for providing the proof via his link.

Ed

I'm trying not to be mean (yet). He's still coming over Friday and I want to hear how he justifies the work.

I got my first estimate via email today. $4,635! I just about fell over when I saw that price until I looked at the scope of work. It's an estimate for a total reshingle. D'oh!

Not a bad price for that though.
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Old 07-10-2009, 10:18 AM   #24
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Does anybody here know about chimney flashing?


Ok, here's the outcome of my meeting: The man was actually very easy to talk to. He understood why I was upset and skeptical of letting them fix the situation. He admitted that they should have verified whether or not there was flashing and I told him that I didn't think they intentionally did half a job - and I really don't. They just made an assumption that shouldn't have been made. The result is that they are going to install flashing and only charge me the cost of the material. Some of you might not like that I'm going to let them do that but I think it's reasonable to give them a chance to recover from their mistake. If they mess up then shame on me and I'll hire somebody else.
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Old 07-10-2009, 10:56 AM   #25
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Does anybody here know about chimney flashing?


That is a reasonable outcome and please post up when it is completed, with photos if you can.

Ed

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