Our contractor has choosen a roofer who is approved by CertainTeed to install the product we picked out. I went to the jobsite to check and make sure it was the Presidental shingle 50 yr that was being installed. When I arrived the installation looked like it was going good, until I noticed some IKO packaging. They are using IKO as a starter shingle which is not what the installation/waranty & wrapper on the shingle recommends. The IKO is also a different color since its not the same product. I called our Contactor and asked that they holt the installation until we have it resolved that they should be using CertainTeed starter course per instructions.
I have called the consumer & warranty dept of CertainTeed, they don't understand why the Roofer is using a different starter. Either do I, other then its his bottom line $. So I have a 1/2 finished roof on a new construction "Our Dream home".
Do I let them finish and hope that the roof lasts our life time? Or tear off and make them replace the felt paper under? Any suggestions would be appreciated. Oh and I should mention this is a small town. Oh forgot to mention this is costing a little over 20K
I have called the consumer & warranty dept of CertainTeed, they don't understand why the Roofer is using a different starter. Either do I, other then its his bottom line $. So I have a 1/2 finished roof on a new construction "Our Dream home".
Do I let them finish and hope that the roof lasts our life time? Or tear off and make them replace the felt paper under? Any suggestions would be appreciated. Oh and I should mention this is a small town. Oh forgot to mention this is costing a little over 20K