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Old 09-11-2007, 09:51 AM   #106
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CertainTeed Landmark 50 asphalt shingles


Click on member directory at the bottom of the page. Select WI from the state menu. Leave all other fields blank, and you'll get 24 listings. Restricting it to Roof Observers and Roof Consultants gets you 7 listings in Wisconsin.

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Old 09-11-2007, 10:03 AM   #107
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CertainTeed Landmark 50 asphalt shingles


Wendy, You can try this also. Just type your zip.

www.ashi.org/inspectors/education.asp
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Old 09-11-2007, 11:07 AM   #108
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CertainTeed Landmark 50 asphalt shingles


What I have found is that many roofing consultants:

Do not do inspections entailing legal involvement.

Those that do, handle commercial roofing only.

Certified home inspectors also seem to shy away from anything
involving litigation, or legal involvement.

I'm in reference to my state, Ct. So it may well be different in your state.

In many days of searching I found one place that would perform the inspection. Across the state line in NY. I wont bother to tell you what the charge would have been. You would not believe it.
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Old 09-11-2007, 05:36 PM   #109
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CertainTeed Landmark 50 asphalt shingles


When you go out to the ASHI site if you click on the standards of practice tab they describe all their inspection routines, including roofing. ASHI may be able address your ventilation questions as well as the roof issues.

I finally got in touch with my attorney after his seemingly long vacation.
His view is that using another roofer/contractor wood not carry as much weight as one on the certified inspectors.

I have found that registered/certified roofing inspectors command around $170.00 per hour, portal to portal.

Forensic roofing inspectors up the ante a bit, quite a bit actually. $265 per hour portal to portal. Also they seem to require a retainer of lofty proportions.
$295.00 per hour portal to portal for court appearance. These are the big guns and I would think they are for large commercial clients.
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Old 09-16-2007, 11:05 AM   #110
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CertainTeed Landmark 50 asphalt shingles


Thank you so much for your help with both websites. I went to each of them again today, typed in the search criteria and came up with the lists. I will contact them individually by email wherever possible and go from there.

While some contractors may not wish to be involved in litigation, if they submit a written report to me and are summoned by the court, they are 'required' to show up, as I understand it. Most cases are settled prior to court hearings, but usually not until the customer has tried all means of communication with the corporate giants, and then is forced to seek legal counsel after being repeatedly pushed aside and ignored. The response I got from Certainteed after they received my certified, return receipt package, clearly shows that they did not even read the letter.

Anyway, because of all of your help with the pictures I submitted, I have to ascertain whether to go after the roofer, the manufacturer (or both?). This next spring will show the 3rd year of granule loss if any, because the gutters, when reinstalled, where so clean you could eat off of them. Thank you and let me know if you have any other ideas or suggestions.
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Old 09-16-2007, 11:58 AM   #111
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CertainTeed Landmark 50 asphalt shingles


What I meant was some inspectors may lose interest and turn down the job if the inspection is for a remedial action by the courts.

I would not use a contractor for the report. It will not carry the weight of a registered roofing consultant.

I have a lot going on behind the scenes for my roof issue. When the time comes I will post what went down, and how.

In most states a court will only give you what amounts to least expensive
expensive option to make things right. So the inspector will help you determine that.
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Old 06-23-2008, 05:54 PM   #112
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I had my house built and the builder used Certainteed Shingles and after starting the second year in the house the shingle kept blowing up. I contacted the builder which contacted the people that installed the shingles and what I was told was that I needed to contact Certainteed.
Certainteed was of no help at all, all I got was the run around and no one would call me back. Well I have been in the house 9 years and my insurance company has paid to replace over half of my shingles. If you build a house or install new shingles stay away from this company.
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Old 06-23-2008, 07:02 PM   #113
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CertainTeed Landmark 50 asphalt shingles


Sounds like they did not adhere properly , thus allowing wind to get under and lift them.

If they were installed during the winter they might not get hot enough to seal as they should. In which case dirt and other contaminates might get between the glue layers. That could in turn prevent them from ever sealing properly.

I've heard that once the seal is broken it may not reseal with proper strength.

Just some thoughts, I am not a roofer. But, I did have some trials and tribulations with my own roof.
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Old 07-03-2008, 12:45 PM   #114
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Hi Charlie42 & all concerned:

It's been a year since I posted the problems with my CertainTeed Landmark50 shingles continual loss of shingle granuals. I thought I'd wait until this spring to see if the problem continued and they are a newer line STILL losing granules. As I said, mine are a newer line by CertainTeed, but I have info on an older line-Horizon Harvest (you didn't specify your line).

My daughter-in-laws father went to an attorney to go after CertainTeed because they also gave him the run around, just as they have with me. I am convinced that only an attorney can rattle their cage enough to get results and is well worth any fee for the initial lawsuit threatening letter and offer for settlement. At any rate, you are lucky that your insurance company helped you without going after CertainTeed, but you could probably still go after them. In my CertainTeed warranty it states that if the job wasn't a complete tear down and replacement of everything including underlayment, that the warranty would not apply (I tore everything off before I knew that because I didn't want crappy shingles underneath new ones (and you can't see the underlayment stuff until you get the shingles off. The shingles your insurance company was willing to replace, and depending on how it was done, may not be covered by the replacement shingle company (don't know).

Anyway, as with the Horizon line, the attorney's research found that there were so many claims against CertainTeed that it was very clear that this entire line was defective. There was talk about a class-action lawsuit (where everyone victimized by CertainTeed is on the bandwagon), but I don't know if that was ever started.

The most important anyone can do is have pictures of the damage, and file a claim right away. Even if they give you the run around, you can prove by the warranty claim date, when the damage became apparent, and that is the date that the attorney can use to recover the most damages (money) for you. The replacement cost will be prorated from the original retail cost. The % between the length of time that they were useful and the warranted life of the shingles will prorate deducted from shingle replacement price. In other words, the sooner after installation that a person files a warranty claim, the more money they stand to recover.

My daughter-in-law's father fought with CertainTeed for a very long time Nov 2000, before he finally called in an attorney in 2007. The attorney wrote a demand letter on 4/2/07 and gave them only until 4/20/07 to accept the offer and that a counter offer would not be accepted. CertainTeed agreed to settle.

It's too bad that a company can market a product that makes it sound like the best thing since sliced bread, and then end up being one of the worst companies I've ever heard of.

A local roofer that I spoke with last summer (who travels the country doing big jobs) said that he won't use CertainTeed, he recommends IKO's Builtmore. My daughter-in-laws father, before any of my problems became apparent, went with Elk.

I'm going to have to continue to pursue CertainTeed. When I filed for my initial claim, I sent it registered mail, return receipt requested so I could prove that they got it along with the date, and copies of all paperwork and pictures supplied.

Good luck to you, Wendy

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