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Old 09-12-2013, 10:40 AM   #1
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Is this good tile/grout work??


I just had my bathrooms remodeled. My contractor continually raved about how good their tile work is and often would show me pics of shoddy work from other contractors that he had to come in and fix. He recently finished the job and stated something about having to charge me an extra day if he has to come back. He is a sub working under the lead contractor that I paid and the situation is complicated and I won't get into that now.

I happened to notice the flaws in the attached pics and would like to get some opinons on whether this is shoddy work or if I am just nitpicking here. These pics are from the shower floor threshold so I am concerned about water getting in there where the grout is missing and eventually becoming an unsightly mold issue. They used the best grout possible on the job...the stuff that is supposed to resist the mold, etc....but I can forsee gunk getting in there and posing a nuisance at some point. Should I insist that he correct this?
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Old 09-12-2013, 10:44 AM   #2
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Is this good tile/grout work??


I hope you're joking. Obviously, that is piss-poor work.

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Old 09-12-2013, 10:55 AM   #3
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Is this good tile/grout work??


Ads cover about 1/2 your post, but the work in those pictures look terrible.
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Old 09-12-2013, 10:57 AM   #4
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Is this good tile/grout work??


Not joking...just overwhelmed with too much stuff and don't have much grouting experience. I know it LOOKS shoddy but was wondering if it would still functionally hold up.

Another question then....we still have grout mix leftover...is this something I could just fix myself by slapping some fresh grout in the holes and smoothing it out OR does it ALL have to be removed and redone to look right?
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Old 09-12-2013, 09:32 PM   #5
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Is this good tile/grout work??


Yeah, that's pretty bad, I'm still laughing cuz I thought I was gonna see a debatable situation. That is not work that is done by a professional.

You could add grout and fill the rest, but by rights it's best to caulk all changes of plane and where dissimilar products meet.

Tell him he's not charging to fix his hack work. Sounds like you may not have hired this guy in the first place, so you should probably deal with the head contractor, as you called him. I wonder how the rest was built? Any pics or can you describe how the shower was built. If not done right you're gonna have issues before too long.

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Old 09-12-2013, 09:42 PM   #6
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Is this good tile/grout work??


Charge you an extra day? He should not had left it like that in the first place. If was set price job and it takes half a day more to fix his crapy work, that's on him. IMHO.
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Old 09-13-2013, 05:09 AM   #7
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Quote:
He recently finished the job and stated something about having to charge me an extra day if he has to come back.

Don't talk to him about coming back. talk to the GC.

He is a sub working under the lead contractor that I paid and the situation is complicated and I won't get into that now.
Talk to the GC/lead contractor that hired this guy.
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Old 09-13-2013, 08:34 AM   #8
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Is this good tile/grout work??


Wrong material for that location in the first place.
Should have been sanded color matching caulking.
What's the deal on that low area right in the middle of the floor right at the threshold.
No way in a million years would I have chosen stones in a floor where I'm going to be walking around in bare feet.
Charging to come back to fix a screw up!!!!!!!!!
Unheard of in the industry, would have been a red flag in my book.
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Old 09-13-2013, 08:35 AM   #9
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Is this good tile/grout work??


Several things.

First of all, you are right water will get in there. But then again, water can get through grout even if it's grouted correctly. So the first and most important thing is that the shower pan is waterproofed correctly. You can't tell once it's tiled, but I'm just telling you you shouldn't rely on grout for waterproofing. When you see shoddy work like this on top, unfortunately it's a strong indicator that there's shoddy work underneath as well. You will have to keep a very close eye on this situation (i.e. look in your basement or crawlspace to see if the subfloor leaks over time.) You will have to catch it early, or else he will claim it's past warranty. You do have a warranty, right?

Second, yes it's very obvious that's shoddy work.

Third, there shouldn't be grout at all at the edges of a shower. That is, where the floor meets the side walls, and where the side walls meet each other. It should be caulked with a matching sanded caulk. 80% of all tile guys don't even know this.

Fourth, there is no sense in dealing with the guy who did the work, because obviously he doesn't know what he's doing and probably won't even understand what I wrote above, let alone know how to fix it. Deal with the highest person you can or have dealt with, and only him.

Last edited by jeffnc; 09-13-2013 at 08:39 AM.
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Old 09-13-2013, 08:37 AM   #10
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Is this good tile/grout work??


Quote:
Originally Posted by joecaption View Post
No way in a million years would I have chosen stones in a floor where I'm going to be walking around in bare feet.
Charging to come back to fix a screw up!!!!!!!!!
Unheard of in the industry, would have been a red flag in my book.
Unfortunately it's not unheard of, although it is a red flag. Pebble floors are pretty popular now. Personally, I'd only use the flat pebble mosaics, not the round ones.
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Old 09-13-2013, 09:34 AM   #11
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Is this good tile/grout work??


The pebbles were actually a pick by my wife. We had an INTERESTING DEBATE about it. I do like the LOOK (reminds me of a natural river setting, etc.) but had my concerns about the FEEL under the feet especially with some of the foot problems I have. Once it is grouted, it is not that bumpy. I did do some testing on it but have not actually used the shower yet so can't comment too much.

As for the rest of the work, it really is pretty good and the shower looks really nice. He did a nice niche in the wall and this guy in general does good tile work WHICH IS WHY I was suprised to see this.

The lead GC is actually the guy I have the most problem with. The sub is a more accomodating and easier guy to work with. I should clarify that the GC is the guy that said they would have to charge more. He is underpaying the sub big time too. The sub is just following orders. It is not a good situation for anyone involved but the project is nearing completion and the sub already said he would correct the problems.

I am pretty sure the grout was all 'sand' color to match properly, but I will mention putting the caulking there. Is it too late to put a nice bead of caulk around everything?
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Old 09-13-2013, 09:38 AM   #12
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Is this good tile/grout work??


The grout has to be removed before the caulk can be applied. He will probably tell you he's "always done it that way" and "that's how everyone does it". Unfortunately he's right, but unfortunately he's also wrong.
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Old 09-13-2013, 09:53 AM   #13
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Is this good tile/grout work??


Yeah, I don't see them (the GC and sub) agreeing to remove the grout and then caulk it but I am still going to mention it. I can see them saying exactly what you said.
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Old 09-13-2013, 09:56 AM   #14
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Is this good tile/grout work??


If they had really waterproofed the shower correctly, it would only be cosmetic cracking of the grout later. However, the more important issue is how they waterproofed it. That's really the major issue to get right.
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Old 09-13-2013, 09:57 AM   #15
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Is this good tile/grout work??


Another thought on the caulking....I think it would look nicer but I can forsee caulking being more susceptible to the dreaded black mold discoloration faster than mold resistant grout. Seems like caulking doesn't hold up well against discoloration and maybe this grout would do a better job long term?

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