Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Remodeling > Kitchen & Bath Remodeling

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-08-2012, 09:46 AM   #16
Member
 
Join Date: Dec 2011
Location: St. Louis , Missouri
Posts: 45
Share |
Default

Should I accept this granite Installation?


Unfortunately, the best thing you could have done was to not allow them to install it since they were going to install it different from the original plan.

Did you pay the final bill after the job was done? If so, the payment could act as the confirmation that you were satisfied with the work. It will be hard to sue for damages. A lawsuit will likely be expensive, and small claims court verdicts are seldom enforceable.

pkrapp74 is offline   Reply With Quote
The Following User Says Thank You to pkrapp74 For This Useful Post:
Juner (06-08-2012)
Old 06-08-2012, 09:52 AM   #17
Lic. Builder/GC/Remodeler
 
AtlanticWBConst.'s Avatar
 
Join Date: May 2006
Location: New England
Posts: 7,556
Default

Should I accept this granite Installation?


OMG - That is hideous.
AtlanticWBConst. is offline   Reply With Quote
The Following User Says Thank You to AtlanticWBConst. For This Useful Post:
Juner (06-08-2012)
Old 06-08-2012, 09:57 AM   #18
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


They say I still owe them $2250. Originally it was quoted at $6300 with half $3150 due up front, but then it changed to $5400 so they feel I still owe the rest. I have a quote from another installer for $3800 to re-cut the piece from a similar slab of granite and replace it. I plan to use the $2250 to help pay for that. It will cost more than the original $6300 but it will be better than having everything ripped out and replaced.

When Jon, the sales guy first saw the photos, he agreed that it did not look good and said they would try to fix it with a color perminator? Now they say good enough - pay up.
Juner is offline   Reply With Quote
Old 06-08-2012, 10:10 AM   #19
Newbie Bill
 
Join Date: Dec 2008
Location: Alberta, Canada
Posts: 1,054
Default

Should I accept this granite Installation?


Well first off, I love that granite. You made a fantastic selection.

I am with the other posters in that I don't like that. But then again, for the right price, I'd live with it.

At least you have the hold back of cash that you can use as leverage.

Best of luck and let us know how things pan out.
__________________
Bill

A DIY Noob that knows just enough to be dangerous.
drtbk4ever is offline   Reply With Quote
The Following User Says Thank You to drtbk4ever For This Useful Post:
Juner (06-08-2012)
Old 06-08-2012, 12:04 PM   #20
Member
 
Join Date: May 2012
Location: Sarasota,Florida
Posts: 1,444
Default

Should I accept this granite Installation?


Quote:
Originally Posted by Juner View Post
They say I still owe them $2250. Originally it was quoted at $6300 with half $3150 due up front, but then it changed to $5400 so they feel I still owe the rest. I have a quote from another installer for $3800 to re-cut the piece from a similar slab of granite and replace it. I plan to use the $2250 to help pay for that. It will cost more than the original $6300 but it will be better than having everything ripped out and replaced.

When Jon, the sales guy first saw the photos, he agreed that it did not look good and said they would try to fix it with a color perminator? Now they say good enough - pay up.




Just tell them to fix it or they can talk to your lawyer,then follow through.
Canarywood1 is offline   Reply With Quote
Old 06-08-2012, 12:47 PM   #21
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


Does anyone know where to get it? I have also heard it called Barricotto and I need to save my kitchen.

The place where it came from said they could not get anymore.
Juner is offline   Reply With Quote
Old 06-08-2012, 01:21 PM   #22
Member
 
Join Date: May 2012
Location: Sarasota,Florida
Posts: 1,444
Default

Should I accept this granite Installation?


Quote:
Originally Posted by Juner View Post
Does anyone know where to get it? I have also heard it called Barricotto and I need to save my kitchen.

The place where it came from said they could not get anymore.





Have you tried looking on line,i see it's country of origin is Brazil,maybe you'll get lucky.

http://www.stonecontact.com/stone-Barricato-Granite.htm
Canarywood1 is offline   Reply With Quote
Old 06-08-2012, 03:09 PM   #23
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


Not sure how it works but I sent them an email. Thanks
Juner is offline   Reply With Quote
Old 06-09-2012, 08:53 AM   #24
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


I have heard of a color perminator who may be able to dye the granite aroundi the seams to make them match? Does anyone have any experience with that? I know replacing the granite would be better but I am not sure I can afford that.
Juner is offline   Reply With Quote
Old 06-09-2012, 08:59 AM   #25
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


Quote:
Originally Posted by jeffh110 View Post
Yes the seam and color match is bad but unfortunately that is what happens when you try to do the job out of one slab on a stone with that much veining and color variation. They should have informed you before they started. I always show the customer where the pieces will come out of t he slab at by drawing the top on the slab and sending a photo or having them come out. There is no way to fix without starting over. Odds they can split the seam reuse the piece and find a match are slim. Not sure what advice I can give since I never would have done it like that.
I thought it would be ok because they let me lay out all the pieces except where it was hanging off the slab and we had all the seams being cut right next to each other. Too bad they didn't cut it that way or give me the courtsey of a call saying they were not going to cut as discussed. I was in shock when I saw it.
Juner is offline   Reply With Quote
Old 06-09-2012, 09:36 AM   #26
Member
 
Join Date: Feb 2012
Location: Utica, NY
Posts: 514
Default

Should I accept this granite Installation?


fIRSDT, i AGREE IT LOOKS HORRIBLE.

sECOND IT ALSO SEEMS YOU ARE GETTING THE RUN AROUND.

Third, I have no answers, sorry!
framer52 is offline   Reply With Quote
Old 06-09-2012, 10:43 AM   #27
Bill Kearney
 
Join Date: Apr 2009
Location: Bethesda, MD USA
Posts: 1,874
Default

Should I accept this granite Installation?


If you were shown that template and accepted it then I don't think you've got much room to blame them. They showed you the layout. That you couldn't 'see' that the joining area would be terribly mismatched is not their fault. One could argue they should not have laid it out that way, as it would never look good. Mismatched seams can be made to work, but it usually requires putting it in a position where it doesn't look obvious. That's not always possible.

But I come back to the question of whether you saw their template layout ahead of time and just didn't grasp what they were showing you. But then if they deviated from that template, and that WOULD have looked 'less worse' then you might have some wiggle room.
wkearney99 is offline   Reply With Quote
Old 06-09-2012, 11:04 AM   #28
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


Quote:
Originally Posted by wkearney99 View Post
If you were shown that template and accepted it then I don't think you've got much room to blame them. They showed you the layout. That you couldn't 'see' that the joining area would be terribly mismatched is not their fault. One could argue they should not have laid it out that way, as it would never look good. Mismatched seams can be made to work, but it usually requires putting it in a position where it doesn't look obvious. That's not always possible.

But I come back to the question of whether you saw their template layout ahead of time and just didn't grasp what they were showing you. But then if they deviated from that template, and that WOULD have looked 'less worse' then you might have some wiggle room.
After I told them I wanted it from 2 slabs and they said no we did lay it out but they did not cut it the way we laid it out. That is a huge issue, if they had done what we agreed on it would have looked so much better with color matching. I had no idea they didn't cut it as we laid it out until it was installed. Is it ok to tell me one thing and then do something else? I always wanted 2 slabs and I was willing to pay the qouted price. I never agreed to what I got.
Juner is offline   Reply With Quote
Old 06-09-2012, 07:13 PM   #29
Member
 
Join Date: Jun 2009
Posts: 288
Default

Should I accept this granite Installation?


It is likely that the contractor will try to place a mechanic's lien on your home if you withhold the balance. You need to speak to a lawyer and that won't come cheap. Recording conversations sounds devious but it has protected me on three occassions. It is my understanding that federal law does not prevent you from recording a conversation to which you are a party but state law may require you to announce your intention to record. Depends on the state. I just had a dispute to an HVAC contractor who damaged my unit. I asked the BBB to intervene and the answer he provided is totally contradicted by my recording. Good luck. Yes, it looks pretty bad.
retired guy 60 is offline   Reply With Quote
Old 06-09-2012, 08:25 PM   #30
Newbie
 
Join Date: Jun 2012
Posts: 16
Default

Should I accept this granite Installation?


Quote:
Originally Posted by retired guy 60 View Post
It is likely that the contractor will try to place a mechanic's lien on your home if you withhold the balance. You need to speak to a lawyer and that won't come cheap. Recording conversations sounds devious but it has protected me on three occassions. It is my understanding that federal law does not prevent you from recording a conversation to which you are a party but state law may require you to announce your intention to record. Depends on the state. I just had a dispute to an HVAC contractor who damaged my unit. I asked the BBB to intervene and the answer he provided is totally contradicted by my recording. Good luck. Yes, it looks pretty bad.
Jon at Granite CIty is already changing his story and making it look like he didn't make certain promises but I do have many emails that I have sent to to a lawyer for review. I have never been in a situation like this but I will not give up. They lied to me and took advantage of me and even if I lose I plan to fight as long as I can.

I feel like they have devalued my home and charged me thousands to do it.
I have never dealt with the BBB before, do you think they can help? I also joined Angie's list and gave them a bad review. Angie's list also has a resolution board so maybe they can help.

The worse part is that we can not finish the kitched until this mess is resolved because we can not put up the tile backsplash until the countertops are fixed/replaced.

Juner is offline   Reply With Quote
Reply

Tags
bad granite, bad installation, granite countertops


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Need a remedy for Hole drilled too big in Granite ginnieny Plumbing 6 11-10-2010 09:27 PM
installing sink to granite humberguy Carpentry 10 10-18-2009 09:50 AM
granite tile countertop installation had Building & Construction 3 04-01-2009 05:30 AM
Granite not installed correctly???? debsc Kitchen & Bath Remodeling 7 02-01-2009 08:58 AM
Konecto Installation Tidbit jennydavis Flooring 9 01-06-2009 12:19 AM




Top of Page | View New Posts

Copyright © 2003-2014 Escalate Media. All Rights Reserved.