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shadfly 07-24-2009 08:01 AM

Scratch in Acrylic Bathtub
I installed a new one piece Mirolin tub/surround in my house. The tiling guy used a boxknife to remove protective cardboard from the tub and cut right into the acrylic finish, putting two 18 inch long gashes onto the tub ledge. It's more than a minor scratch, these go through the acrylic coating right to the fibreglass. The tiler has promised to pay for the repair, but will I be able to get this looking good as new again? Removing and replacing tub is not an option as all the finishing around the tub is complete.

retired guy 60 07-24-2009 08:17 AM

It's a shame that stuff like this happens. Here's the opinion of a do it yourselfer, not a professional. Will the repair make it look better? Yes. Will the damage disappear? No. If you are like me your eye will be drawn to it and you will be unhappy. Would you consider replacing the tub? You will only need to disconect the drain and remove the first layer of tiles around the perimeter of the tub. I say your tile guy covers the expense since it was his error. I expect that others will respond with different opinions and advice. The damage is too great for me to accept it, if I were you. It is not unreasonable under these circumstances to demand more than a repair.

shadfly 07-24-2009 08:40 AM

to clarify, it's a one piece fibreglass tub/shower unit. it cannot be replaced since it was installed before the bathroom was framed in. i know there are specialists who do these type of repairs and I imagine it happens from time to time, but how high should my expectations be? It bugs me to say the least because I went to the trouble to make sure this kind of thing wouldn't happen. I was quoted minimum $150 for the repair so I imagine it will be more like $300, and like you say it will probably still be noticeable.

retired guy 60 07-24-2009 02:42 PM

I hope that someone who has had a similar repair can advise you on the results they obtained and offer reassurance. I can see why you ruled out relacing the surround. You would have to cut it to remove it and then replace it with a four piece unit. If possible, once the repair has been finished could you revisit this thread and let us know if you are satisfied?
I would probably go the repair route too, but keep in mind that once your tile guy pays for the repair he will no longer feel any responsibility to do more even if the results aren't perfect.

RippySkippy 07-24-2009 03:02 PM

Call the customer service number for the tub (416) 231-5790 or 1-800-647-6546 ask them for names of people in your area that are certified to repair fiberglass units. They "SHOULD" have a list at're not the first to have damaged dub.

Can it be made to look like new....YES. I dinged our bubble tub into the fiberglass (dropped one of the star shaped roman fill handles....ding, ding, ding) I did as I suggest, the supplier gave me some names and he made it look as good if not better than new. I swear to god I cannot tell where he worked unless I stare at the location for minutes....amazing. All for....get this $50!

If this supplier cannot give you a name...start calling the plumbing suppliers in your area.

Paragon 07-24-2009 04:08 PM

yeah I think you will be just fine. Amazing what they can do. If you think every tub comes out of the factory without damage you're wrong. Call the manufacturer and see who they use for defects warranty service and they will fix you up. Don't beat up the professional these people are human and stuff simply just happens. They stepped up to the plate and offered to repair it now you just have to make sure the repair meets with your satisfaction. Good luck!

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