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Old 11-13-2013, 07:31 PM   #61
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Quote:
Originally Posted by CABINETSTOGO View Post
Well, to the 2 posts that cry spammer.

I have had a lot of experience with Cabinets to Go.

Have fun with customer call backs.

Their cabinets are definitely junk.

For anyone that does not believe be just make sure to ask the following questions when you go to their stores:
1. What is covered under the warranty?
Ask specific question like:
If my hinges come loos from the cabinet is that covered?
If the hinges or drawer slides break is that covered?
If the plywood delaminates what is covered?
Have them put all this in writing on your sales receipt.
2. Can I see the warranty in writing?
The actual written warranty is so vague it is scary.
3. Ask your salesperson what type of training they have had.
4. How long have they worked there.
5. Ask if they will be able to give you an accurate delivery timeframe.
Before you sign on the bottom line, have them put down in writing a discount per week that they miss their deadline.
6. Ask if any cabinets are on backorder, they will rarely tell you upfront on their own if they are.


Then look around at the cabinets in the showroom.
Open and close all of the doors and drawers.
Take note of how they are scratched and worn.

This is not an old company. Most showrooms have only been open for 2 years.
If the cabinets are in that poor shape already, how do you think they will look in your home?
Thank you for this second follow up post. Much better than the first, which came off kinda abrasive.

You obviously had a bad experience and the comments you made actually do help in making a decision or help a fellow consumer to make sure we purchase something and read the fine print.

I will def ask those questions about warranties with any cabinets i end up going with

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Old 07-05-2015, 01:58 AM   #62
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Sorry for bringing up an old thread, but I'm curious where to find these RTA Chinese cabinets that you speak of for half the price of CTG. I'd be interested in using them in my rentals.

Not all Chinese cabinets are bad. I know of a guy from England that bought up all of the manufacturing equipment from defunct European cabinet makers, he shipped it to China, built a factory in the country, and reduced his labor cost significantly.

Same quality cabinets that he made in England, but now he's doing it in China. You can see the video on YouTube. It's called "Brits Get Rich In China".

Last edited by dreamworxco; 07-05-2015 at 02:01 AM.
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Old 06-16-2016, 10:45 PM   #63
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Re: Cabinets To Go!


I know this is an old thread, but I just happened to have read my post way back on the first page, and in the interest of being fair, thought I should update.

Customer service issues aside, (which I may have overstated a bit due to the general frustration of a total kitchen remodel) I guess these have been in a little over 4 years now, and I must say we have been very pleased.

I found them easy to assemble, and have no problem with the quality. For us, the best feature is the fact that they look just like cabinets that easily could have cost 4 to 5 times more than what we paid for these. Everyone who has seen them has been very impressed, and they have held up just fine.

This company made cabinets available in our price range that we could never have otherwise afforded, and at least for us, were a far better deal than Lowe's or Home Depot could even begin to offer. Not even close.

We would not hesitate to do it all over again if the situation ever came up, no doubt about it.

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