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Old 01-03-2010, 05:58 PM   #1
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Water pump problems


I have a deep well pump that seems to be refusing to prime. We live in N. Arizona and there is no underground water, so we have to haul water and dump into an underground cystern. We have had some bad weather and could not get in to add water until yesterday. This morning, after the temps had warmed up, I started trying to get it running. It doesn't build pressure and just hums. Do I need to just keep adding water? I wish I understood how these things worked.

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Old 01-03-2010, 06:19 PM   #2
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Water pump problems


Moved to Plumbing forum.

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Old 01-03-2010, 06:28 PM   #3
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Water pump problems


Is it a submersible pump (in the well) or a jet pump?
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Old 01-03-2010, 06:54 PM   #4
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Water pump problems


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Originally Posted by NHMaster View Post
Is it a submersible pump (in the well) or a jet pump?
LOL You must be tried. Think about......Why would he prime a submersible?
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Old 01-03-2010, 07:25 PM   #5
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Water pump problems


I only asked because he said it was a deep well pump. It probably is a 2 line set with the jet down the well in which case he's probably having problems because the jet is plugged but It never hurts to get clarity.
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Old 01-03-2010, 07:30 PM   #6
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Water pump problems


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I only asked because he said it was a deep well pump. It probably is a 2 line set with the jet down the well in which case he's probably having problems because the jet is plugged but It never hurts to get clarity.
I know....just ribbing ya.
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Old 01-04-2010, 02:39 PM   #7
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Water pump problems


Deep Well pump is usually the term used for a 2 pipe system to the well on your case a cystern. If the pump only hums it sounds like you either have a frozen pump or a motor electrical problem.

Try unplugging the pump, remove the cover from the back of the motor and hopefully you can turn the motor shaft by hand or with a screw driver. If you can't turn the shaft easily, the pump is probably froze. If you can turn it, you have a motor problem.

If the pump is frozen, thaw it out with a heat lamp and hopefully it will be OK.

When you get the pump to run and not just not humming it should prime and you should have water.

Porky Cutter, MGWC
(Master Ground Water Certified)
www.dci-inc.us
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Old 01-04-2010, 03:44 PM   #8
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Water pump problems


Like any good DIY'er I made sure to turn off the water supply before I began plumbing work. I found this company with walk in tubs Atlanta suggested as a number one company. I got one and it went in like a glove and the water is on. I think my pump is gone. What could I have done during installation
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Old 01-04-2010, 04:05 PM   #9
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Water pump problems


Cutting off the water and installing a new tub shouldn't have anything to do with the pump. Do you have water pressure and power at the pump?
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Old 01-05-2010, 07:02 PM   #10
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Water pump problems


Day four and finally time to mess with pump. It is a jet pump and sounds like a hum as Porky said. The temps have warmed up considerably today so going back out to take the back off the pump. Wish me luck! and thanks for input.
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Old 01-05-2010, 07:33 PM   #11
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Water pump problems


By the back off the pump I mean the back cover off the motor.
Good luck and keep us posted

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Old 01-05-2010, 08:36 PM   #12
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Water pump problems


Well, I'm back. It's not a deep well pump. It says it's a Craftsman shallow well pump. The back is all one piece. That is where the hum comes from. The front that leads out into the water pipes and the big disk shaped thing don't seem to be emitting any sound. Is it possible the drive shaft or whatever the motor turns somehow got disconnected from something and is spinning free and not turning? Sorry, newbie doesn't even begin to describe me!
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Old 01-05-2010, 10:08 PM   #13
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Water pump problems


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Originally Posted by aztxtq View Post
Well, I'm back. It's not a deep well pump. It says it's a Craftsman shallow well pump. The back is all one piece. That is where the hum comes from. The front that leads out into the water pipes and the big disk shaped thing don't seem to be emitting any sound. Is it possible the drive shaft or whatever the motor turns somehow got disconnected from something and is spinning free and not turning? Sorry, newbie doesn't even begin to describe me!
I would just replace it. They are not that expensive. Make sure you get the same kind to bolt up to the well.
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Old 01-07-2010, 12:07 PM   #14
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Water pump problems


i did and am very happy
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Old 01-07-2010, 12:13 PM   #15
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Water pump problems


how deep is the cistern.a submersible is self priming as long as water is above the top of the pump.a lot less maintenance and problems.

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