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Old 09-19-2009, 07:56 PM   #1
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Water leaking from below new toilet


I just finished up installing the toilet in my new bathroom in my basement. Turn the water on, flush it a few times, and notice water seeping out from under the toilet. Thought the wax ring just got out of line when we installed, so went and bought another wax ring, same thing. Tore the toilet up once again, bougt a new wax ring, re-glued my 3"x4" flange tp the sewer pipe, and made sure thewax ring did not move on the toilet when setting in place. Turned ont he water, flushed a few times, and water is still seeping from under the toilet. Am I Missing something here? I tightened the bolts down pretty good, and I fear if I go anymore it will crack the porceline. Any ideas?

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Old 09-19-2009, 08:09 PM   #2
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Water leaking from below new toilet


Any pic of the flange/floor before the toilet is installed?

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Old 09-19-2009, 08:26 PM   #3
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Water leaking from below new toilet


Take a piece of toilet aper and run it along the back of the toilet from the tank down to the floor. Then look at the paper and see if it is wet. If so inspect the toilet tank to bowl bolts and fill valve connection for leaks.
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Old 09-20-2009, 08:48 AM   #4
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Water leaking from below new toilet


the tank to bowl bolts give me the most problem, also, although the directions say to put the wax ring on the bowl, I find it easier to put it on the flange. Usually not much leg room to straddle the toilet and set it on the flange bolts. Maybe if you do it every day it gets better but I find it challenging to lower the whole thing down without some help with the lining up. And not sure about you saying you reglued the flange in, most times, once you glue the parts, there is no taking them apart.
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Old 09-20-2009, 11:48 AM   #5
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Water leaking from below new toilet


If you do the above and find no leaks from the tank to bowl raise the toilet on something and plug the toilet from below and fill the tank and flush enough to fill the drain. maybe you have a bad bowl.
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Old 09-26-2009, 06:17 PM   #6
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Water leaking from below new toilet


I ran a piece of toilet paper all around the tank and bowl and stayed dry. I went and bought a new toilet just to be sure though as well as a new wax reinforced ring. I finally took the topilet out today and this is what I found. Is the flange too high? Keep in mind that my tile is not very level.
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Old 09-26-2009, 07:14 PM   #7
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Water leaking from below new toilet


Get a wax ring that has a black plastic liner that will extend down into the pipe. That might help.

The picture looks like you're moving the toilet around way too much when mounting it. You need to pre-align your flange bolts with the centerline of the drain and drop the toilet right down on them and the drain. There shouldn't be that much wax smeared everywhere. It definitely helps to have two people to make it easier to hold and line up.
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Old 09-26-2009, 10:47 PM   #8
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Water leaking from below new toilet


I just noticed this while cleaning up the flange. Will this hurt anything?
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Old 09-27-2009, 12:07 AM   #9
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Water leaking from below new toilet


I've certainly had this problem before when I installed new toilets in my business. Most of the time, the use of a thick wax ring solves the problem, and on a few occasions I have had to use two thin rings. The picture of the deflection of the flange where the flange bolts go in does not appear to be that bad to me, I've seen worse work just fine. Although this indicates to me over-tightening of the flange bolts which pulled the PVC flange out of whack. The wax ring with the plastic flange built-in may help, I generally don't use them. I generally keep a thin wax ring in my work trailer just to take pieces from, and use this wax to pack around the head of the flange bolts to hold them into place while placing the toilet. I also like to place the new wax ring onto the floor flange, align the toilet (straining) and lower into place. Then, I close the lid (if it's on) and sit gently on the toilet, backwards, to gently lower it. If the lids not on, I improvise. IF you have used the tissue trick on the back and there's now water there, then start over with the wax ring situation. Clean off all the old wax each time before starting over. Good Luck, David
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Old 09-27-2009, 02:26 PM   #10
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Water leaking from below new toilet


What I don't see is any screw through the flange into the floor or sub-floor.

What is securing the flange to the floor?

If it is not anchored the the movement of sitting down and getting up from the toilet can cause the wax ring to fail and cause the leak.
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Old 09-27-2009, 05:55 PM   #11
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Water leaking from below new toilet


Quote:
Originally Posted by Plumber101 View Post
What I don't see is any screw through the flange into the floor or sub-floor.

What is securing the flange to the floor?

If it is not anchored the the movement of sitting down and getting up from the toilet can cause the wax ring to fail and cause the leak.
I used PVC cement from the flange that sits down in the sewer pipe. This is a reducing flange from 4-3 inch.
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Old 09-27-2009, 06:41 PM   #12
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Water leaking from below new toilet


Anchor the flange with screws!!
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Old 09-27-2009, 08:49 PM   #13
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Water leaking from below new toilet


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Anchor the flange with screws!!
Amen!!! Otherwise you'll have a broken flange or a loose toilet in no time!

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