Water heater pilot will not stay lit

Mack_mann

My pilot went out last night. I can get it to light but it will not stay that way. I installed a new t-coupler and the same remains true. It lights but after a minute when I release the gas, it goes out again. I then took off the other lines and checked for clogs and they are fine. I am lost. Any help would be appreciated.

plumber Jim

You may have a bad gas control valve.

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Mack_mann

Is there any way to check that?

plumber Jim

Yes, but you would need to know how which is better done by a pro to be sure. Is it the older style heater which has an open combustion chamber? or the new sealed ones which has a door with a couple of nuts on it?

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Mack_mann

It's a newer unit installed 3 yrs ago.

plumber Jim

What brand?

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Mack_mann

Bradford

plumber Jim

there is a reset button did you press it? its on the combustion chamber door.

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Mack_mann

I haven't seen it... More info on the reset position please...

plumber Jim

can you post a picture of the area of the heater where the thermocouple goes into the heater?

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Mack_mann

I found it.....Thanks! I will see if it's popped and let you know!

plumber Jim

Does the door look like this?
http://www.terrylove.com/images/wp/b...ersion_kit.jpg

The little white button on the right may need to be pressed in. its the center tiny button. if it clicks then it was tripped. if not then it may be the control valve.

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Mack_mann

You had me excired but it wasn't the reset. It must be the valve. Thanks for the input!

plumber Jim

Did you check the bradfordwhite website to see if it was under warranty? if its only a couple years old it should be.

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Mack_mann

It is under warranty. I hope they will send it to me without any issues.