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Old 03-16-2013, 06:33 PM   #1
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Toilet Not sitting flush to floor...


Hey forum...First, before my new renovations in my bathroom, the old toilet was flush to the floor and the floor tiles that it was seated on were thinner than the new tiles we just put down. The toilet flange sits 5/8ths of an inch above the floor. The old toilet never rocked or leaked and sat flush. We bought a new toilet with the seat sitting higher than the old one. Easier to get up off of. The toilet does not sit flush. I never payed any attention if the old ring had a horn on the wax seal on the old toilet. Would that make a difference? Should I try a wax seal without the horn? I know everyone says the flange should be flush with floor. I am on a cement slab. Cast iron pipe and flange. I just cannot believe the new toilet is doing this. Sorry no pics..Please, any advice would really help. Thank you for your time...Ray...

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Old 03-16-2013, 06:37 PM   #2
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Toilet Not sitting flush to floor...


Try the toilet without a wax ring---if it sits right --use a simple all wax ring----let me know---

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Old 03-16-2013, 06:44 PM   #3
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Toilet Not sitting flush to floor...


Test the toilet for steadiness before installing the wax ring.

The toilet must not actually touch the flange.

Use shims around the outside edge of the toilet if needed.

If the toilet rocks after final installation then that wax ring has become deformed and you will need a new one when you get things fixed again.
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Old 03-17-2013, 06:18 AM   #4
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Toilet Not sitting flush to floor...


I just had the same problem the other day. Had new bowl and old bowl same make and just a newer version by 8 years and ill be damned the new toilet had less room from outlet to flange. The old bowl sat right on tile new one up about 3/8" old plumber raised flange up with plywood ring under and had to chisel out some to drop flange so new toilet would sit flat.pain in a-- but worked fine just saying .
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Old 03-17-2013, 08:36 PM   #5
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Toilet Not sitting flush to floor...


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Originally Posted by oh'mike View Post
Try the toilet without a wax ring---if it sits right --use a simple all wax ring----let me know---
Hi OhMike, Tried it and it still did not sit flush. I was about to cut the flange to make it fit then someone told me to try a different toilet to see if the new one would sit flush before cutting down the flange. Tried the new one and it fit like a glove. The new one had more space under it than the old one. Thanks again...Ray...
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Old 03-17-2013, 09:09 PM   #6
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Toilet Not sitting flush to floor...


What make was the toilet that did not have proper space so I never buy one. Where was it made? Let me guess, it starts with C, and ends with A? Stick with USA made plumbing fixtures.

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