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Old 08-04-2011, 06:52 PM   #1
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Toilet camera stuck 25 feet underground.


Had a professional company come out to snake my toilet. They used a camera that ended up getting stuck on a broken pipe 25 or so feet down line. They tried wenching it out and the camera line snapped. Now I have a camera and line stuck down the pipe. Is there any way to get this out? Some type of wire cutter or snake that can cut the line? Any other ideas?

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Old 08-04-2011, 07:01 PM   #2
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Toilet camera stuck 25 feet underground.


If your pipe is broken they have to replace it anyway and when they do they can retrieve their camera and line.

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Old 08-04-2011, 08:00 PM   #3
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Toilet camera stuck 25 feet underground.


Can't afford to have pipe replaced right now so looking for a little cheaper fix until I can.
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Old 08-04-2011, 08:15 PM   #4
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Toilet camera stuck 25 feet underground.


If they want their camera back they need to go-in after it. They will open your pipe and then have to replace it. I don't know what the camera is worth but I would think they would be willing to go for it. Offer to pay for the materials.
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Old 08-04-2011, 09:18 PM   #5
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Toilet camera stuck 25 feet underground.


I'm with bud, they have a lot more incentive to find a way to get that camera back than you do so I would sit back and see what they come up with.
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Old 08-04-2011, 09:27 PM   #6
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Toilet camera stuck 25 feet underground.


Give us some idea of your plot plan.

How is your house/sewer line situated as it relates to city improvements and what are the distances.

Just thinking ahead.

Should they decide to abandon their camera and walk away you would still want to clear your drain line. Maybe by pushing their camera onward into the city services. Kind of a crappy (no pun intended) thing to do, but hey, life goes on.
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Old 08-04-2011, 09:35 PM   #7
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Toilet camera stuck 25 feet underground.


If the crew abandons their camera I would put an add on craigslist that says free camera if you can get it out of the sewer without messing anything up. Then listen to the gameplans and pick the best.

I had a floating boathouse I needed to move 40 feet to the water and I offered use of a boat for a day, you would be shocked at how ingenious some of the ideas were.
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Old 08-04-2011, 09:41 PM   #8
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Toilet camera stuck 25 feet underground.


Quote:
If the crew abandons their camera I would put an add on craigslist that says free camera if you can get it out of the sewer without messing anything up. Then listen to the gameplans and pick the best.
There's a good idea!
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Old 08-04-2011, 11:04 PM   #9
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Toilet camera stuck 25 feet underground.


getting a broken camera out is tough, especially after the push rod broke. Perhaps a retriever head on a mainline cable could grab it or push it out to the main. Pour some dish soap down first--been known to help. You will probably need to dig though.
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Old 08-05-2011, 07:44 AM   #10
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Toilet camera stuck 25 feet underground.


Hmmm...

I wonder what your rights are seeing as they've now clogged your line. I'd be contacting your local or state agency that handles consumer protection. Probably the Attorney General.

You should offer the plumber the chance to rectify first, but don't be afraid to mention the governing agency if they give you a hard time.

Keep records of who you talk to and what they tell you through the process.
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Old 08-05-2011, 08:22 AM   #11
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Toilet camera stuck 25 feet underground.


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Hmmm...

I wonder what your rights are seeing as they've now clogged your line. I'd be contacting your local or state agency that handles consumer protection. Probably the Attorney General.
Are you serious???
It was his broken pipe that snagged the camera...I wouldn't even go there.
Are you GottaFixIt or GottaLitigateIt?
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Old 08-05-2011, 09:03 AM   #12
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Toilet camera stuck 25 feet underground.


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Originally Posted by Bud Cline View Post
Are you serious???
It was his broken pipe that snagged the camera...I wouldn't even go there.
Are you GottaFixIt or GottaLitigateIt?

LOL'ed.

As far as what they cost, the entire machine is upwards of 3 grand. I don't know what it's worth if anything with a snapped off head. The head itself might just be a few hundred dollars, depending on which type it is.

They also may have no business touching plumbing, aside from running snakes and cameras depending on who the company was who did the work.

They're probably going to wait and see if you call someone to come get it out of the line. If you don't, they should.
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Old 08-05-2011, 09:12 AM   #13
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Toilet camera stuck 25 feet underground.


I'd say they are responsible to get it out, and I'm sure they'll want to if it's worth a lot.
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Old 08-05-2011, 09:41 AM   #14
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Toilet camera stuck 25 feet underground.


Quote:
Originally Posted by Bud Cline View Post
Are you serious???
It was his broken pipe that snagged the camera...I wouldn't even go there.
Are you GottaFixIt or GottaLitigateIt?
I lol'd

Fact of the matter is - Right or Wrong - the state generally favors the consumer. None of us can say with certainty whether or not it was negligence by the operator that caused the line to break.

I guess if you morally feel that the operator wasn't at fault, then abandon my idea. If you believe that he made a mistake that caused this or a more skilled operator would have been able to retrieve the camera, then pursue it.
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Old 08-05-2011, 12:17 PM   #15
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Toilet camera stuck 25 feet underground.


We always retrieve our broken cables or cameras, but not always for free. We have some fine print on our invoice When you stick a cable down an old drain anything can happen. BTW, my shop no longer cameras thru closet flanges- to many turns and is hard on the equjpment

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