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Old 04-14-2011, 06:38 AM   #1
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Is there a difference in wax rings?


I recently had a comfort level toilet installed. I told the guy to use the thickest wax ring as I know from when I had my old one reset as when I moved in part of the floor had to be replaced they used the standard and it leaked then they had put in the thicker one and it was fine.

The plumber had said there was no difference. But now not even a month after having it installed it flushes UP instead of down. I had thought it was plugged as my son has a tendency to use too much toilet paper and has plugged it. As I was plunging it I could hear it in the sink & tub drains in the bathroom. So I thought (as this worked at my parents old farmhouse once surprisingly) I would plunge the tub. I did get a good clump of hair up and then some toilet paper (broken up) started coming into the tub.

At that time according to what the guy had told me it meant my sewer (I have city sewer) was backed up. I called the Village Hall and they have cleaned out the main line (there part) yet still the toilet flushes up. However, I have noticed now that when I plunge to get stuff down (as it's going to be a few days till they can come reset the toilet and check for blockage) there is some seeping out along the bottom by the floor. I'm guessing I was right in telling him he should have used the thicker wax ring.

Which, I will call to let them know of the seepage and also advise them to bring a thicker ring when he comes. In all honesty I am thinking he should cut me a deal if that's all the problem really is. As now I am not getting anything up in the tub from plunging the toilet.

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Old 04-14-2011, 07:34 AM   #2
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Is there a difference in wax rings?


There is a standard thickness ring and a larger ring. I sometimes use two standard rings. Ideally, the toilet flange should be flush with the finished floor to about 1/4 above. If you have that, a standard ring should work. If the toilet flange is below the floor, thicker or double wax rings are needed. Of course, none of this has anything to do with the line clogging.

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Old 04-14-2011, 11:00 AM   #3
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Is there a difference in wax rings?


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Is there a difference in wax rings?


I recently had a comfort level toilet installed. I told the guy to use the thickest wax ring as I know from when I had my old one reset as when I moved in part of the floor had to be replaced they used the standard and it leaked then they had put in the thicker one and it was fine.

The plumber had said there was no difference. But now not even a month after having it installed it flushes UP instead of down. I had thought it was plugged as my son has a tendency to use too much toilet paper and has plugged it. As I was plunging it I could hear it in the sink & tub drains in the bathroom. So I thought (as this worked at my parents old farmhouse once surprisingly) I would plunge the tub. I did get a good clump of hair up and then some toilet paper (broken up) started coming into the tub.

At that time according to what the guy had told me it meant my sewer (I have city sewer) was backed up. I called the Village Hall and they have cleaned out the main line (there part) yet still the toilet flushes up. However, I have noticed now that when I plunge to get stuff down (as it's going to be a few days till they can come reset the toilet and check for blockage) there is some seeping out along the bottom by the floor. I'm guessing I was right in telling him he should have used the thicker wax ring.

Which, I will call to let them know of the seepage and also advise them to bring a thicker ring when he comes. In all honesty I am thinking he should cut me a deal if that's all the problem really is. As now I am not getting anything up in the tub from plunging the toilet.
I don't think it has anything to do with your wax ring. You have larger problems that need to be addressed. It sounds as though there's a blockage in the lateral (building drain or building sewer). The line should be cleared (rooted/cabled) from the house to the street to clear any blockages. If it's a soft blockage from a belly (low spot in the line), then it will need to be hydro-jetted. Even though you're on city sewer, it's your responsibility all the way to where it connects to the city main.
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Old 04-14-2011, 08:56 PM   #4
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Is there a difference in wax rings?


All that plunging probably ruptured the wax ring. If your plunging the tub and are getting toilet paper back you have a sewer line problem. Did the toilet "seep water" before you plunged it?
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Old 04-17-2011, 01:43 PM   #5
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Is there a difference in wax rings?


Thanks for the replies, and info. I do have someone coming out on Monday. I'm hoping it doesn't take him long to find the line in the yard and put in a clean out as I don't seen anything sticking up in the yard and I have poke with the shovel a bit to see if I'd hit something just below the grass as he said they may have cut it down low to mow.

The Village marked where the line taps into the main line so at least we have some idea. In the meantime I have rented a portable unit which we have in the back yard. Of course it would be nice if it were a bit warmer. But I can honestly say I know how they must have felt all those years ago before indoor plumbing was available. At least it's not snowing though.
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