OMG... Water Authority just called back. Said it isn't their problem and for us to call a plumber.
Go buy a pressure gauge. Only a few bucks. Check that first. If it's over 80 PSI, I would install a PRV. Next step; if you're comfortable doing it, would be to shut the water off before the meter, pull the meter, and check for debris.
You said they were "ball" valves before and after the meter, or gate valves?
Is the pipe exposed after the meter or does it soon go behind finished walls?
Could be a broken clamp inside a wall somewhere as well.
__________________ Brad Penske, Operations Manager - Coeur d'Alene, ID Lateral CONCEPTS, LLC - Sewer & Septic Line - Video Inspection, Locating, Consulting
(208) 818-8241 Like us on Facebook!
They are ball valves. A lot of pipe exposed after the meter. After the ball valve at the 11" pipe is appox. 2' copper pipe with a T. One end goes to the water heater other end shoots up into the ceiling.