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Old 05-19-2011, 12:38 AM   #1
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Smelly brown water from water heater

So have a lil problem here. 6 unit business complex... Water is rarely run, sits idle for days at a time. This has village supplied well water. The building does have a water softener and a gas water heater.

When you turn on the hot water, it is usually brown and smells terrible of sulfer. I have replaced the anode rod and flushed the water heater with bleach with no or little improvement. Sources on the internet have me jumping from one solution to another. What is the problem? How do I fix this? I have considered installing a new hot water heater, (this one from 2004) but i fear the problem may be with the water and not the water heater... I have also noticed brown staining in all toilet bowls and tanks, but with no smell on the cold side. Help :0


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Old 05-19-2011, 07:01 AM   #2
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Have the well tested, and consider a filter unit.


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Old 05-19-2011, 09:32 AM   #3
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In one session probably taking no more than 20 minutes:
1. Turn off the water heater (knob in Pilot position for gas models)
2. Turn off the water.
3. Open a hot faucet.
4. Drain at least one gallon from bottom of water heater, maybe more, until water runs reasonably clear.
5. Turn water back on and wait until the open hot faucet gushes water.
6. Turn the water heater back on.

Short description of the preceding: Drain sediment from water heater tank.

Normal behavior of the anode rod may introduce odors in the hot water. Sometimes odors are reduced by substituting an aluminum anode for the better magnesium anode at the cost of shortening the life of the water heater.

Is the water softener working correctly? Not to say that all models of water softeners remove the minerals (including sulphur) that tend to cause odors.
The good conscientious technician or serviceperson will carry extra oils and lubricants in case the new pump did not come with oil or the oil was accidentally spilled, so the service call can be completed without an extra visit.

Last edited by AllanJ; 05-19-2011 at 09:35 AM.
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