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Old 01-30-2013, 12:39 PM   #16
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Slab leak advice needed! Help


It sounds like you may have a very serious problem that needs to be fixed immediately. You may need to just call another plumber and take the hit.
Getting cold water from the water heater may mean that your water heater died (probably as a result of heating all the water that is leaking somewhere) or tripped some kind of safety feature. But in all honesty, if you don't think you can 100% isolate the problem and do something yourself to fix it today, just call a pro.

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Old 01-30-2013, 01:16 PM   #17
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ok. I feel like an idiot and here's why. ALL this time I THOUGHT we were turning off the water LEAVING the wh, we were actually turning off the cold water going into it. *insert Homer Simpson "doh!" gif here*

the other parts of my journey are the same

1. sound of running water
2. hot spot in kitchen that I can now hear running water/gurgling/hissing
3. red arrow on water meter spinning like crazy when there is no water on in the house.
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Old 01-30-2013, 01:20 PM   #18
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If the place of the leak is that obvious---get the plumber back--or better yet an honest plumber---and get it fixed---

I have no tolerance for scoundrels--so I would never allow the first one back--but that must be your decision.
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Old 01-30-2013, 01:27 PM   #19
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thank you, the warranty company has assigned me a new company. Awaiting their call back. I will update my post as soon as I hear something definitive but any other advice is definitely appreciated to avoid being ripped off. As you can tell me not knowing the diff in the cold water into the wh shut off versus the hot water out shut of, (don't think there is one), I'm quite clueless. :-)
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Old 01-30-2013, 01:32 PM   #20
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Hire A Licensed Master Plumber with an Infrared Camera. These are not my images, but you get the idea. My cameras do the same thing. Stop guessing.
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Old 01-30-2013, 02:33 PM   #21
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The hw heater doesn't stop filling. It's a 50 gallon electric tank , Kenmore Power Miser 12. Its in the laundry room about 15 feet from where the hotspot is in the kitchen.

I am still waiting for the plumber to call but in my HOURS of research I came across a post that had similarities. In that case it was a hot water pipe leaking in the edge of the slab under the hwh, draining under the floor in the kitchen. Only cost a few hundred dollars.

A girl can wish, right?
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Old 01-31-2013, 02:57 PM   #22
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The new company just left. They confirmed what I already knew. Slab leak, under the hotspot, hot side. The water heating continuously filling because the broken pipe is continously leaking hot water.

After worrying that me turning off the cold water intake to the wh would damage it, I kept it open all night. He said that I could keep it shut off until I need hot water because the wh is a supply/demand thing and the broken pipe isn't creating any type of suction that is pulling water from the wh.

When I told him that the 1st plumber insisted he had to install a $300 ,non warranty covered, water cut off ball valve OUTSIDE to start searching for the leak, he said the same thing you guys said, he was simply trying to make some extra $ because the plumbing companies don't make much on warranty work. Plus, if I go with his company, they will only charge me $150.

He is reporting his findings to the home warranty company and they will call me with my options. He said the reroute work would take a day, maybe two. If I go with his company, they usually start at about $1600 and up. Scared to imagine the "up." If I'm not mistaken, my warranty company only pays $1k for slab repair, but I have to see if that means the repair done in the actual slab itself (cutting and digging under my floor) or reroute work done for a slab leak I've got some fine print to start reading.


Good news if i go w/ his company, there is low interest financing available for anything over the warranty, w/ a % down. Think he said 40% but he says they usually can work w/ppl if that's not feasible..I can tell you, it isn't, lol. I need a driveway repair/resurfaced, a few shingles need replacing and a sliding glass door replacement.


He also said that the warranty company may cut me a check and I can go w/ whoever I like or sometimes the work is done in conjunction w/ homeowners insurance. Even though nothing in my house has been damaged as a result of the leak (what h.o.i. usually covers), the repair itself is going to cause damage. His company will rough patch the drywall they cut into but not finish and paint, of course.

The only thing this new company said that contradicted what I had heard from one of the 4 other plumbers I spoke with is, that a reroute on a 2 story home is harder than a 1 story. Another plumber told me the opposite, it's easier on a 2 story due to more room to work w/ between floors. What do y'all think?

Will update when I get the "coming to Jesus meeting" call from the Old Republic.
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Old 01-31-2013, 03:30 PM   #23
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Quote:
Originally Posted by MsTFT View Post
The only thing this new company said that contradicted what I had heard from one of the 4 other plumbers I spoke with is, that a reroute on a 2 story home is harder than a 1 story. Another plumber told me the opposite, it's easier on a 2 story due to more room to work w/ between floors. What do y'all think?
I'm guessing the guys that say it's easier in a 2-story just don't like doing attic work. They would rather punch holes in the ceiling between floors in a 2 story than go into the attic on a 1-story. In that respect, it's easier for them, but more patching after.
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Old 01-31-2013, 03:34 PM   #24
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Quote:
Originally Posted by MsTFT View Post
I can tell you, it isn't, lol. I need a driveway repair/resurfaced,
Driveways can always wait. Mine should have been replaced 20 years ago. I've put it off so long that now it's kind of a challenge just to see how much longer I can go.

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