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bkw 10-17-2008 03:15 PM

Roman Tub Spigot Problems - Phoenix Corp?
Hi all,
Hoping that someone here can assist me before I go out and call a plumber.

Summary of our problem:
- We have a Phoenix Corp roman tub faucet (independent hot/cold from shower piping) - absolutely zero instructions online available. As far as I can tell, this is a Chinese company and this model is no longer in their online catalogue.
- The spigot can turn 360* - which I'm sure it's not supposed to do
- If the spigot is not in the right position (10* in either direction), the hot and/or cold water stops flowing. Sometimes both, sometimes just hot and vice versa.

- There is no access to the plumbing under the tub or from a side access. The bathroom is tiled (floors and walls) and the wall adjacent next to the plumbing is the hallway - which is sheetrocked, along with a plywood barrier. Yes, I knocked a hole in the sheetrock to see whats on the other side :(

I've found water routing diagrams from the larger manufacturers (moen, american standard, etc) and they all appear to show the same thing - water to their corresponding cartridges, then a joined line to the spigot.

I've removed the plastic/faux chrome spigot cover and i can see the upper portion of the pvc spigot, but that's about it. I can't figure out how to remove the pvc spigot assembly, and I'm also a bit worried that if I do remove it, I'll disconnect one of the hoses going into it.

What could be wrong here? What do I need to do to fix it? Is this a problem for a professional? If I do call a pro, would there be considerable demolishing of the bathroom?

ALL suggestions and advice would be GREATLY APPRECIATED!!!


bkw 10-17-2008 03:21 PM

Oh, I forgot to add. I'm in Westchester County New York and if anyone in the area could recommend a competent plumber, I'd appreciate it!!

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