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picflight 12-16-2011 02:28 PM

Right price for toilet unclogging
 
Half of a toothpaste tube, the top half with the cap, went down the toilet and got stuck. The kid was very proud of doing this and even flushed it.

So, plumber comes, uses a snake, a curved one and does two tries and pushes whatever was in the path down to..where ever it goes.

Couple of hours later I notice, when flushing, water is leaking from the base of the toilet.

The service fee charged by the plumber was $100.

Is the fee appropriate?
If they come back to fix the leak, and possibly change the flange, is this covered in the initial charge or extra? How much extra? I am in Southern California.

TheEplumber 12-16-2011 04:23 PM

Charge is reasonable. Did you discuss or read any warranty or disclaimers? Any fine print on the invoice?

Javiles 12-16-2011 04:25 PM

Number one any object that you push through a toilet that does not break up will sit in the line catching paper and whatever it can, thus another stoppage. That person may have just push you problem down a bit farther. Or broke the toilet thus (leak) or parcel stoppage after the closet bent???? (leaking from the wax seal ???)Call them back have them send a different plumber. Canít speak for other companies we charge $75.00 for toilet clog. With a 24 hour warranty. www.americandrain.net

picflight 12-16-2011 05:45 PM

Quote:

Originally Posted by Javiles (Post 795480)
Number one any object that you push through a toilet that does not break up will sit in the line catching paper and whatever it can, thus another stoppage. That person may have just push you problem down a bit farther.

I think I am screwed.:furious:

picflight 12-16-2011 05:48 PM

In the beginning I was hesitant to pull the toilet out and tackle it myself, thinking it would too complicated and messy. Now, I am in a worse situation. When I inspected the bolts holding the toilet down, one comes right off, suggesting a broken closet flange. I have seen videos on how to repair, tomorrow I take a deep breath and get started.

TheEplumber 12-16-2011 05:53 PM

There are a lot of toilet flange threads here. Try the search feature. If you still have questions, fire away:)

Laynpipe 12-18-2011 09:40 AM

If he knew a tube of tooth paste was down there he shouldn't have used a snake. He should have used an auger to try and remove it.


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