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Old 12-15-2011, 09:00 PM   #16
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Propane Tank leak


Perhaps you can ask them who regulates their license, I believe it's the DOT for gas. Mention that you will be making a phone call to check on a suppliers responsibilities.

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Old 12-15-2011, 09:30 PM   #17
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And you are willing to also pay for the fuel they are allowing to blow off into the atmosphere no questions asked.

My propane supplier NEVER adds propane to my tank without first soaping/testing all of the fittings for leaks.

I wonder if the rules are different in different parts of the country, were are you anyway?
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Old 12-16-2011, 12:13 AM   #18
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To the OP,

It's unfortunate you're bearing the brunt of our collective frustration at your propane provider, so please don't take our anger personally.

Propane is heavier than air and therefore the gas that is escaping is not floating away but pooling in all the lowest spots around the leak. As has already been stated, one spark and it goes boom.

As for your supplier, maybe they shouldn't be in this business if they can't handle possible problems like this that may arise. It can be 'pumped' back into their truck/tank and if they can't do it find someone who can do it NOW.
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Old 12-16-2011, 01:49 PM   #19
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It can be 'pumped' back into their truck/tank and if they can't do it find someone who can do it NOW.
I don't know about his state, but where I live that is illegal to do. They can do a hot swap of a tank, but cannot empty it in the field.

In fact, I had a conversation with the fire marshal once and he told me they must FILL a tank prior to transporting it, that they are not supposed to transport empty tanks.

The OP is in a tough situation. I'm not really sure what I would do.

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Old 12-16-2011, 02:31 PM   #20
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This from the Consumer Preparadness Center: (whatever that is)

WHAT SHOULD I DO IF I SMELL GAS?

AT ANY TIME - If you smell gas inside or outside of your home:
  • NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
  • LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
  • SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank, if it is safe to do so. To close the valve, turn it to the right (clockwise).
  • REPORT THE LEAK. From a neighbor’s home or other building away from the gas leak, call your propane retailer right away. If you can’t reach your propane retailer, call 911 or your local fire department.
  • DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer determines that it is safe to do so.
  • GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.

Not a matter to be taken lightly or IGNORED.
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Old 12-16-2011, 05:49 PM   #21
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Is the tank owned by you or the propane company? Are they going to give you are credit for the fuel that has escaped and not been burned? Does you local fire marshall think this is a safe condition?
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Old 01-04-2012, 10:10 PM   #22
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Sorry for not posting in a while, I have been away from the computer for the holidays. Well, they finally came out and fixed the tank Monday. Apparently it was low enough that they could bleed the rest out to empty it completely.

Apparently it was leaking from the gauge area only. He put dope around the threads and around the seal of the gauge (a green colored paste of some sort), then put 100 gal. back in (the min. amount that can be ordered). They did credit us with 25 gals., so we only had to pay for 75 gals.

The guy was nice and all, and the company themselves seem alright, I just don't know if I feel safe with a company who wouldn't try to siphon the tank out or do a swap or something to fix a propane leak as quick as possible. By the way, I live in Texas and I'm not sure what the rules and regs are for this kind of thing.

VIPlumber, I don't take your anger personally. It is a frustrating, angry, scary situation and I am glad that there are people who have a problem with how this was handled, like me. Thank you all for your advice.
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Old 01-04-2012, 10:18 PM   #23
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Not sure how it works in your state but in VA you have to have a gas fitters licence. Contact the Board Of Contractors. Most are on line.
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Old 01-05-2012, 09:00 PM   #24
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here in pa when a leak is detected ...even small......it is red tagged and shut off....must be repaired by licensed contractor...
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Old 01-05-2012, 09:20 PM   #25
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Okay now I am curious about something else.

Exactly how long did that first load of butane last you guys and how big is your tank. When did you move in? Something is a little stinky here and it isn't mercapton.
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Old 01-06-2012, 12:14 AM   #26
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Bud- The very first load of propane (found out they don't do butane anymore) lasted about 2.5 months - water heater and furnace are the only things gas. The seller payed for that load in late Sept and we moved in mid Oct. Our last fill-up on Dec. 3 lasted exactly a month. Our tank is 150 gals. We have been getting 100 gals each time since we are still trying to get our finances in check after the big buy. Hopefully this fill-up will last a little longer since there is no leak anymore and so far the winter has been mild.
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Old 01-06-2012, 12:43 AM   #27
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Okay that isn't totally unreasonable if you only have 150 gallon tank. A lot of things enter into a consumption rate.

I have a 500 gallon tank that can only (by law) be filled to 400 gallons (80%). My thinking was if you also had a 500 gallon tank there was something wrong.

You have to watch some of those guys and with what you have already been through I would suggest you keep an eye on your guys for while.

Know when your deliveries are coming and know what percentage of fill you have before they get there and make a delivery. Then compare your figures to theirs. Ask if they have an 80% only fill practice so you know what's going on.

I'm serious, a lot of those companies get a little shady.

Be careful of a routine service agreement without prior notice contract, that's where they can get to you if they think you aren't watching.
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Old 01-06-2012, 06:27 AM   #28
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Quote:
Originally Posted by Bud Cline View Post
I'm serious, a lot of those companies get a little shady.
Boy, you're not kidding there!

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