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Old 03-27-2007, 03:38 PM   #1
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Please help, Stuck cartridge,Moen single handle tub faucet,


The problem: In the shower there is a Moen single handle Faucet, to turn the shower on and off. This also adjusts the water temperature as well.There was a leak, in the tub spout, so in a normal situation you would just replace a washer and be done with it, However in this case there is a cartridge instead. So the cartridge needed to be replaced. However the cartridge was stuck and in the removal process snapped in the center, leaving it unable to be removed or turned or twisted to pull out,(just keeps turning and pushing or pulling has no effect either because it broke in half it wont turn water on and off...anymore, nor adjust the temperature. The interior piece is snapped in the center, and stuck in the pipe, inside of its shell...
The situation is this, How can I get the darn cartridge out, I am thinking theres a chance someone installed the cartridge shell 20 years ago with plummers putty which would really be a sticky situation (couldn't resist) and if that's the case will I have to cut the pipe and replace it with a new pipe fitting, or is there a better way, I heard hammering a dowel inside the shell then twisting the dowel, may help, but can't even get the piece of cartridge out.... to get to the shell...., to hammer the dowel into, so that I can twist the rest of the cartridge and shell out....Please Help...... Thanks

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Old 03-27-2007, 07:27 PM   #2
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Please help, Stuck cartridge,Moen single handle tub faucet,


Sounds like a real sticky problem, never encountered this problem myself. so I do not have an idea for a fix.

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Old 03-27-2007, 07:50 PM   #3
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Please help, Stuck cartridge,Moen single handle tub faucet,


Can you post a picture of inside the faucet. I've got an idea but without seeing it in person its hard to tell if my idea will work. Plus if I or anyone else can see it then it's very likely that someone will come up with a solution.
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Old 03-27-2007, 07:53 PM   #4
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Please help, Stuck cartridge,Moen single handle tub faucet,


Yea good adea, post a picture as clear as possible, as close as possible
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Old 03-28-2007, 04:32 AM   #5
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Please help, Stuck cartridge,Moen single handle tub faucet,


jpg image???

I can't get the photo to upload
But, I will try again. Can only email photo, as of yet....
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Old 03-28-2007, 09:58 AM   #6
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Please help, Stuck cartridge,Moen single handle tub faucet,


I once hired a plumber to replace the core part of a shower unit... the plumber before doing it warn me in advance... pulling those thing out some time damage the whole set and need replace the whole thing by breaking the wall... and will cost me more... that time it end up it is ok... but looks like you may encounter replacing the whole set case....
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Old 03-28-2007, 06:08 PM   #7
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Please help, Stuck cartridge,Moen single handle tub faucet,


Here's the picture. I can't offer any help though.

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Old 03-28-2007, 06:20 PM   #8
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Please help, Stuck cartridge,Moen single handle tub faucet,


What are you doing, stop wrenching on the body of the valve, so way can't you pull that cartridge out, it looks intact to me, once you removed the horseshoe clip a few swith tugs and the cartridge should pull out of there.

Remove that screw and get a moen cartridge puller, to help extract it out of the body.
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Old 03-28-2007, 11:52 PM   #9
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Please help, Stuck cartridge,Moen single handle tub faucet,


And thanks Ron your advise is perfect, But that is the problem, the cartridge is snapped inside the shell, and I know, about the wrenching of the valve, I didn't do that, a friend was trying to remove it that way, until I stopped him, and the ears on the cartridge are stripped, so there is nothing to even catch on to ...I can't mate them, to twist it or turn it Even if could pull the front part of the cartridge out (the brass part the screw is in) I am sure the back part of the cartridge will remain inside the shell and inside the pipe.
Because, The center piece of the "Brass" inside the Cartridge
is snapped and is in two seperate pieces....and I am unable to turn it, or push and pull it. I also am afraid that whoever installed the cartridge 20 years ago, used something,to keep it in there, like putty, because that little sucker won't budge for nutin'.... Thats why I was asking about the wooden dowel trick and a tapping wrench...or is there yet another way... What a pain in the Joints this is giving me
Thanks Again
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Old 03-28-2007, 11:58 PM   #10
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Please help, Stuck cartridge,Moen single handle tub faucet,


not at Home Depot or Lowes.....
and without the ears Matching up will it still be wise to send away for one, from Moen, if the ears are stripped?

Thanks,
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Old 03-29-2007, 06:42 AM   #11
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Please help, Stuck cartridge,Moen single handle tub faucet,


Woodpecker asked me to post this also.

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Old 03-29-2007, 07:44 AM   #12
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Please help, Stuck cartridge,Moen single handle tub faucet,


This is the tool you will need, if the center comes out thats fine, this is what the tool was designed for, see the brass ring and just above it, that spring loaded pin, the ring will keep it compressed, use that to extract the cartridge if the center does happen to pull out and the shell is left. Compress the pin seen with ring, insert into shell, turn till you hear or feel it click, now you can twist and pull at the same time.

It's the o-rings on the outside of the cartridge shell is whats jamming it up in there, you just have to work it out of there, it will come out.
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Old 03-29-2007, 07:55 AM   #13
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Please help, Stuck cartridge,Moen single handle tub faucet,


Thanks Big Dave for helping Woodpecker with posting the picture, your a real big help.
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Old 03-29-2007, 09:51 AM   #14
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Please help, Stuck cartridge,Moen single handle tub faucet,


Thanks again Big Dave....you are a Good Man!
And You too Ron, I appreciate all your Help!
Ron, How do I get one of those little thinga-ma-giggys, lol...
What name, make or model # is it,
Do you know where can I buy one ??
Is that the Cartridge Puller??? I tried to find one in Home Depot & Lowes, But, no such Luck...
Susie
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Old 03-29-2007, 01:24 PM   #15
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Please help, Stuck cartridge,Moen single handle tub faucet,


Not a problem guys, glad to do it. Sorry I didn't have any advice for ya but it looks like Ron took care of that.

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