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Old 08-01-2010, 06:03 PM   #16
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perplexing plumbing issue


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go to your local rental place and rent a probe,start poking it in the ground in a straight line between the stopbox and where the service enters house before meter.
sometimes the grass will be greener in that area due to the extra water in ground,either way look for soft area when you probe the ground
While you're probing the ground try sticking your ear against the probe. Same (less accurate) concept as a leak locate without all the fancy equipment.

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Old 08-02-2010, 12:30 AM   #17
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If the city shut the curb stop and the meter stopped then the curb stop is working correctly.

If the house shutoff is closed and the meter is running then the house shutoff is leaking(perhaps a gate valve? they break frequently)

The meter running indicates a leak after the meter not before.
the first things I would check 1. water level in all toilets 2. toilet flappers 3. ballcocks 4. check the tube that goes into the overflow to see if it is siphoning.
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Old 08-02-2010, 12:35 AM   #18
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LC, the meter is inside the house (yes, the basement), the main comes up through the basement floor and is 1" copper.

If the meter is inside the house and the leak is outside (before the meter) how could that cause the meter to spin?
It can't
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Old 08-02-2010, 01:32 AM   #19
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OK, thanks for all the replies, sometimes it just helps to stimulate the thought process.
1) I probed around a bit with a 4' steel rod and found soft/wet ground right around the curbstop indicating an underground leak there. Since this is in the boulevard between the sidewalk and the street, which is part of the street right-of-way, this should be the city's responsibility(?)
2) I shut off the valves at both toilets and added blue food coloring to the tanks. After an hour some of the blue had seeped into the bowl of the second floor toilet and the water level in the tank was down about 2" - so yes, that toilet seems to be leaking a little but I would estimate that couple inches in the tank to be 1/2 gallon or less.
3) With the toilet valves still shut off I turned off the main valve at the meter and after an hour the meter indicated about 1/4 gallon of water used, so I guess the main shutoff must be leaking also but since the toilet valves were turned off I still can't account for where that other 1/4 gallon went.

Thanks again for all the replies.
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Old 08-03-2010, 10:55 AM   #20
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Since this is in the boulevard between the sidewalk and the street, which is part of the street right-of-way, this should be the city's responsibility(?)
Depends on your municipality. Typically your responsibility ends at the curb stop. (unlike a sewer line in most municipalities you're responsible all the way under the street)

If it's the curb stop that's leaking, it's probably the cities responsibility. If it's the water service between the curb stop and the house, it's probably yours.

Whatever you do, don't try to repair or shut off the curb stop without talking to the city first.
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Old 08-03-2010, 08:10 PM   #21
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most citys around here youre responsible for the water from the point it leaves the corp on the water main
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Old 08-03-2010, 08:34 PM   #22
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When I had this problem, my municipality would have paid for it completely if it was on their side of the sidewalk. Since it was on my side, I had to hire a guy to dig up the service line and rebury the new one. I think he charged me 280 or 300 dollars. The village charged me for the copper tubing at their cost and provided the labor to run the tubing and hook up at both ends at no cost to me. All in all it was not too bad but all locales do things a little different

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