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Old 07-24-2011, 10:00 AM   #1
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No resistance in faucet lever after cartridge was changed


My Father, who lives about 2 hours away, called me a few minutes ago to ask if I could find some help for him. He replaced the cartridge (stem?) in his Meon kitchen faucet, it's a single lever design.

Now the lever has no resistance, the water comes out but the lever drops down on it's own and shuts off if you don't hold it. It will only stay open if you pull the lever all the way up, any less and it will fall under it's own weight.

He said he used the correct parts. What can be causing this?

Thanks!

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Old 07-24-2011, 10:38 AM   #2
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No resistance in faucet lever after cartridge was changed


Did he put any grease on the o-rings in new cartridge before installing it? (I actually made the mistake of greasing the o-rings the first time I replaced a cartridge, and what you describe was exactly the effect it had.)

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Last edited by jules4; 07-24-2011 at 10:47 AM. Reason: clarity
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Old 07-24-2011, 10:42 AM   #3
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No resistance in faucet lever after cartridge was changed


I'm not sure. Not putting grease on the O-Rings will make the lever loose and just drop from it's own weight?
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Old 07-24-2011, 10:45 AM   #4
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No resistance in faucet lever after cartridge was changed


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I'm not sure. Not putting grease on the O-Rings will make the lever loose and just drop from it's own weight?
Sorry, my post wasn't clear - putting grease on them was the mistake, and it will cause the lever to drop.
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Old 07-24-2011, 10:49 AM   #5
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No resistance in faucet lever after cartridge was changed


Oh, I see. I really doubt he would do that, he said he followed the directions and they don't say anything about that.
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Old 07-24-2011, 11:52 AM   #6
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No resistance in faucet lever after cartridge was changed


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He said he used the correct parts. What can be causing this?

Thanks!
I also have a Moen single lever kitchen faucet which I replaced the stem twice from wear. I ordered the parts right from Moen as it was free did he do that also? Also did he re-install all parts in reverse order as he took them out?
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Old 07-24-2011, 12:23 PM   #7
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No resistance in faucet lever after cartridge was changed


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Oh, I see. I really doubt he would do that, he said he followed the directions and they don't say anything about that.
their is a black piece in their that lock's with the cartrage that pulls it open and close's. It may close and open but i bet it is broke?? I used to work at home depot. the moen had a lot of problum's. My self i wouldn't own one. A lot's of house builder's them. good luck
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Old 07-24-2011, 12:29 PM   #8
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No resistance in faucet lever after cartridge was changed


when you put the handle back on you have to hold the lever up and make sure it hooks in the groove on top of the faucet before lowering the black piece onto the end of the cartridge.
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Old 07-24-2011, 04:52 PM   #9
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No resistance in faucet lever after cartridge was changed


what Danny said; the handle is likely not engaging the cartridge.
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Old 07-25-2011, 04:11 PM   #10
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No resistance in faucet lever after cartridge was changed


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what Danny said; the handle is likely not engaging the cartridge.
I mentioned what Danny said to my Father, he said he was sure that he got it right into the black piece.

Question, if it's not engaging the cartridge, would water still come out correctly? Because the right amount of water is coming out for where the position of the lever is, it's just that the lever falls down under it's own weight.
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Old 07-25-2011, 06:45 PM   #11
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No resistance in faucet lever after cartridge was changed


Just two questions:

1) Did you re-install the horse shoe shaped retaining clip back on to the new cartridge?
2) Did you re-install the cartridge with the hole facing the same way you pulled the old one out? You will need to install it in the same position.

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