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Old 08-18-2013, 09:35 AM   #1
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New toilet leaking at base


Installed a new toilet. The toilet does not rock. It did not leak after several usages. Tightened bolts and pushed down on toilet while installing. It is leaking now at the base. Does the toilet need to be pulled off and a new seal put on? Or can be tightened or something else? Also, the bolts came with retainer washers did not put these on. Are these for holding the bolts so it easier to put the toilet on? Thanks.


Last edited by gt1935; 08-18-2013 at 09:40 AM.
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Old 08-18-2013, 09:56 AM   #2
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New toilet leaking at base


Feel the back of the bowl and make sure its not leaking from the tank. Feel the bottom of your tank.

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Old 08-18-2013, 10:13 AM   #3
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New toilet leaking at base


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Originally Posted by gt1935 View Post
Installed a new toilet. The toilet does not rock. It did not leak after several usages. Tightened bolts and pushed down on toilet while installing. It is leaking now at the base. Does the toilet need to be pulled off and a new seal put on? Or can be tightened or something else? Also, the bolts came with retainer washers did not put these on. Are these for holding the bolts so it easier to put the toilet on? Thanks.
First, check the toilet tank and bowl for hairline cracks and manufacturer defects; rule that out as ghost suggests. Make sure you know exactly where the leak is coming from. Sometimes water can drip down the side of toilet. It may seem the base is leaking when in fact it could be coming from the tank, supply line/valve, etc.

Do not over tightened bolts, it may crack the base. Use the alternating tightening method.

Wax rings are cheap, you may have to pull and reinstall toilet base. I know it's a pain. But you have to make sure it's sealed properly. Rule that out.

Finally, those retainer washers for the base bolts, help protect the base from cracking by making sure the bolts do not contact the porcelin directly and sometimes helps secure the decrative cover/cap in place as well, depending on toilet brand. Do not tighten bolt directly on porcelein.

Last edited by jmon; 08-18-2013 at 06:52 PM.
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Old 08-18-2013, 11:08 AM   #4
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New toilet leaking at base


After you pull the toilet make sure the flange is sitting on the finished floor. If the flange is set below the floor you need to use an extra thick wax ring (or 2 wax rings).
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Old 08-19-2013, 06:45 PM   #5
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New toilet leaking at base


It might not be leaking at base. Take a good flash light laydown and take good look at tank bolts. I thought mine was leaking at base. Ended up being a tank bolt slightly dripping. Easy fix. New bolt and rubber fitting washer.
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