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Old 02-24-2012, 08:24 PM   #1
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New ballcock shank kit too large for toilet?


Hi all,

I had to replace the internals of my toilet, which included a new ballcock shaft (or is it shank) replacement kit. Anyway, after the installation, it seems that the top of the ballcock shank extends above the top of the rear toilet water basin. This is not only making it difficult to put the lid flush back on the top of the toilet, but it's also impacting the function of the ballcock shank valve during flushes, as the weight of the porcelain lid is pushing down on the valve (you can envision that by referencing the pic(s) below).

Is this normal? I'd expect the size to be universal and for the lid to go back on as it was before. The new ballcock shank kit does seem to be properly fitted to the base of the basin, so I'm not sure what else to check.. which is why I'm creating this thread!

Anyway help would be much appreciated!

Thank you so much in advance!

-B

Oversized ballcock shank Pic#1:


Oversized ballcock shank Pic#2:

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Old 02-24-2012, 08:28 PM   #2
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New ballcock shank kit too large for toilet?


don"t know where you purchased that..take it back...get fluidmaster 400a problem solved....

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Old 02-24-2012, 08:29 PM   #3
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New ballcock shank kit too large for toilet?


Go buy a Fliud Master flush valve and be done with it. A far better system. There about $10.00.
Those valves come in two differant lenghts. With the newer style low tank toilets you needed a shorter one.

Last edited by joecaption; 02-24-2012 at 08:32 PM.
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Old 02-24-2012, 09:01 PM   #4
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New ballcock shank kit too large for toilet?


Thanks guys! Where can I get the Fluid Master valves? Is it a full kit or just the ballcock shank with valve attached?

-B
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Old 02-24-2012, 09:07 PM   #5
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New ballcock shank kit too large for toilet?


Any hardware store, Wal-Mart, Lowes, Home Depot.
Installs almost exactly like the one you have now.
http://www.fluidmaster.com/our-produ...pair-kits.html
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Old 02-24-2012, 09:12 PM   #6
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New ballcock shank kit too large for toilet?


Thanks! The Home Depot I went to said this is the only kit they had but I guess I should've researched this more before buying.

Anyway, how can I confirm that the FluidMaster 400 the right size for my toilet?

Thanks again,
B
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Old 02-24-2012, 09:45 PM   #7
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New ballcock shank kit too large for toilet?


It will work on just about any toilet but just measure the height you needed (or just measure your old valves height and measure one before you leave the store with it.
Must have pick the wrong person there because they stock at least three differant styles and several differant brands.
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Old 02-24-2012, 09:53 PM   #8
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New ballcock shank kit too large for toilet?


Sounds great thanks for the info, this is the first time I've been inside of a toilet (for repair, anyway) and it's great to have such knowledgeable and helpful people here to help me get through this with a bit less pain!

Much appreciated,
B
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Old 02-24-2012, 10:41 PM   #9
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New ballcock shank kit too large for toilet?


Quote:
Originally Posted by shdowflare View Post
The Home Depot I went to said this is the only kit they had



This really chaps my hide. Those guys don't know left from right, yet when a customer has a problem with a piece of junk made by penguins in antarctica, the PLUMBER must have installed it incorrectly.


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Old 02-25-2012, 05:52 PM   #10
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New ballcock shank kit too large for toilet?


Quote:
Originally Posted by shdowflare View Post
Sounds great thanks for the info, this is the first time I've been inside of a toilet (for repair, anyway)

I have to ask....when else have you been inside a toilet (not for repair)?
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Old 02-25-2012, 07:26 PM   #11
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New ballcock shank kit too large for toilet?


Quote:
Originally Posted by George6488 View Post
I have to ask....when else have you been inside a toilet (not for repair)?
It was a hot summer day...... middle of the Sahara Desert. . . . . . .


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Old 02-26-2012, 08:39 PM   #12
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New ballcock shank kit too large for toilet?


LOL, you guys have a nice sense of humor.

Anyway, just thought I'd let you guys know that I installed the FluidMaster 400A today and after adjusting the water level I am very happy to say that the toilet works flawlessly.

In addition, the adjustable height of the water valve shaft made it easy to ensure the top of the shaft fit under the tank lid while also allowing me to ensure the critical line water level mark was set according to plumbing code, and the water level itself was set about .75" from the top of the refill tube.

Thanks so much again for recommending this product. It was really easy to install and very easy to adjust to find that perfect fitment for my toilet in just about every possible aspect.

I've learned a lot once again from the pros here on DIY Chatroom!

Thanks!
B


Installed Fluidmaster 400A:


Front View (just enough clearance for toilet tank lid):
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Old 02-26-2012, 08:50 PM   #13
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New ballcock shank kit too large for toilet?


looks good.... nice to hear back with results......ben.....

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