Hi all,
I had to replace the internals of my toilet, which included a new ballcock shaft (or is it shank) replacement kit. Anyway, after the installation, it seems that the top of the ballcock shank extends above the top of the rear toilet water basin. This is not only making it difficult to put the lid flush back on the top of the toilet, but it's also impacting the function of the ballcock shank valve during flushes, as the weight of the porcelain lid is pushing down on the valve (you can envision that by referencing the pic(s) below).
Is this normal? I'd expect the size to be universal and for the lid to go back on as it was before. The new ballcock shank kit does seem to be properly fitted to the base of the basin, so I'm not sure what else to check.. which is why I'm creating this thread!
Anyway help would be much appreciated!
Thank you so much in advance!
-B
Oversized ballcock shank Pic#1:
Oversized ballcock shank Pic#2:
I had to replace the internals of my toilet, which included a new ballcock shaft (or is it shank) replacement kit. Anyway, after the installation, it seems that the top of the ballcock shank extends above the top of the rear toilet water basin. This is not only making it difficult to put the lid flush back on the top of the toilet, but it's also impacting the function of the ballcock shank valve during flushes, as the weight of the porcelain lid is pushing down on the valve (you can envision that by referencing the pic(s) below).
Is this normal? I'd expect the size to be universal and for the lid to go back on as it was before. The new ballcock shank kit does seem to be properly fitted to the base of the basin, so I'm not sure what else to check.. which is why I'm creating this thread!
Anyway help would be much appreciated!
Thank you so much in advance!
-B
Oversized ballcock shank Pic#1:
Oversized ballcock shank Pic#2: