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Old 01-20-2013, 01:07 PM   #46
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Musty water from water softener


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Originally Posted by Akpsdvan View Post
Was the smell in the hot water before the changing of the water heater?

If the smell was in the water and the water heater was changed to a new one and the smell is still in the hot, then I would say that the hot lines with in the house have a bacteria that has set up house and will need to be flushed out to get the smell out.
The smell was in the hot water before the changing to the new hot water - when we first moved in 2009 it was very bad (the house had not been lived in for a year). We drained the tank, ran all the faucets and also had the water softener serviced during which time the water softener service man flushed it with bleach and we ran water through all the pipes/taps and the smell went away. Now in 2013 (about 4 1/2 months after my husband deployed and our water usage has gone down - maybe this is just coincidental) the smell resurfaced.

We have drained the old tank twice. When draining it there were huge amounts of what I were told were calcium deposits. They looked like tiny bits of ground up white/gray gravel. First time someone from my church did it and second time handymen. (about three weeks apart). The first time it was drained hot water temp turned up to 130. The second time it was drained the handy men flushed the hot water tank with bleach and we ran it through all of the taps, showers, etc. until the hot water ran out. Ended up this past week replacing the hot water tank for a number of reasons.

With the new one it seemed to take care of the problem for a few days but now it smells again. I have tried all of the suggestions. Turning up the temp to 140 degrees for an hour, then even 150 for a longer period of time (that seemed to make it smell worse), flushing bleach through the water softener, turning it offline to see if the smell is still there (it is, and it seems only in the hot water - or at least way worse in the hot water, I can't really tell if it is in the cold but now I am tired of sniffing and sniffing the water).

So how do I flush the hot lines in the house? I do not know how to do that? Does that mean that now my new hot water heater is contaminated with the bacteria already? The handymen said they flushed the old hot water heater with the bleach but I don't know how they did that.
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Old 01-20-2013, 01:26 PM   #47
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Musty water from water softener


Most likely the in coming line on the water heater was opened up and bleach poured in and then the faucets where opened so that bleach was smelled and turned off and waited for maybe an hour or so.

Some how the smell is coming back, either from the water coming into the house or from another point.

If you had an email address could you send a photo of the softener and incoming line set up?
Drop a pm if that would work.
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Old 01-20-2013, 01:37 PM   #48
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Musty water from water softener


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Originally Posted by rmsully View Post
We have drained the old tank twice. When draining it there were huge amounts of what I were told were calcium deposits. They looked like tiny bits of ground up white/gray gravel. .
With a functioning water softener installed for a reasonable period of time it is difficult to understand how that could be calcium deposits. Calcium deposits would have dissolved into the soft water over time.

I think it is more likely that the particles were from an anode rode.

Given that the smell is in the hot water only the most likely explanation is the anode rod.

See here:

http://www.waterheaterrescue.com/pag...r-heaters.html
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