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twentw 02-23-2012 08:03 PM

Loud pipes, no water in shower/tub
We installed an clawfoot tub about 8 years ago. The faucet has a handle that switches between the tub outlet and the shower head. It worked correctly for years, but now when switched to the shower head, it makes a loud pipe rattling noise and virtually no water comes out. When switched to the tub faucet, it works fine. Anyone know what's going on and how to fix it?

jaydevries 02-23-2012 08:21 PM

remove shower head from riser pipe and check screen in head for blockage if there is clean out and replace and try if there is not any or if after reinstalling head and problem consists try turning on shower and see if water comes out of pipe or if problem stays the same

DannyT 02-23-2012 08:39 PM

remove the stem that changes it from tub to shower. the washer on it is probably loose and thats making the noise.

twentw 02-23-2012 09:43 PM

Thanks for the suggestions. It's not the shower head - the problem persists even with the shower head off the pipe. I tried removing the stem that changes from tub to shower, but it appears to be a closed system - I didn't see any washers, at least not that I could get to. It actually sounds like the noise is coming from behind the wall.

BTW, the faucet looks very similar (although not exact) to this:

twentw 02-26-2012 11:00 AM

Anyone else?

oh'mike 02-26-2012 12:20 PM

It's got to be a loose washer or bad cartridge in the diverter valve---have you removed it and inspected the guts to the diverter?

twentw 02-26-2012 12:34 PM

Is the diverter valve located directly under the handle? If so, I have tried to dismantle it with no luck. I have a very large wrench, and it won't turn. All I'm doing is damaging it.

oh'mike 02-26-2012 01:44 PM

Post a picture---first remove the handle---then the cap nut should easily unscrew--what kind of wrench are you using? if the nut is sticking--buying a deep socket might be the safest thing to use--

twentw 02-26-2012 03:44 PM
At this point, I've tried a combination wrench, an adjustable wrench and a socket wrench, and it won't budge. I'm afraid to try anymore because the edges are rounding off.

I'm not sure how anything with this setup can be bad. It's only about 7 years old and has almost never been used.

jaydevries 02-26-2012 04:20 PM

do i see a retainer clip "little black c clip" holding stem little different let us know what happens when you pop it off do not lose that little guy

twentw 02-26-2012 04:44 PM

I took off the retainer clip, but it didn't make any difference. At this point, there is no way it will come off since the edges have been rounded off. If anyone knows of another suggestion, please let me know.

oh'mike 02-26-2012 04:46 PM


Originally Posted by jaydevries (Post 864052)
do i see a retainer clip "little black c clip" holding stem little different let us know what happens when you pop it off do not lose that little guy

Picture helped--there is your problem--remove the circlip--

jaydevries 02-26-2012 05:19 PM

ok now maybe turn spline and see if it comes out or relieves down pressure which might make nut tighter the only other thing is could it be reversed thread try turning the opposite way

jaydevries 02-26-2012 05:24 PM

also i see a diverter connected to hand held does it have same problem when that is running other shower head or hand held sorry i wish i could say i have worked this exact faucet before have installed a few repaired a few always different

twentw 12-13-2012 09:33 PM

At long last I was able to get the diverter out. Unfortunately I have taken it to several plumbing supply shops and they can't find a replacement. I have no idea who made the faucet, and there are no markings on it. I bought it in 2004 but can't find anything showing where I bought it.

I have attached a picture of the diverter. It is about 2 3/4 inches long and about 1 1/8 inches wide. Any help in identifying this would be appreciated. I really don't want to replace all of the tub hardware.

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