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Old 02-27-2012, 12:30 PM   #1
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just installed water softner and having hot water issues.


I installed a water softner last night and ran the water so it get out all the air. Well today i went to go and take and shower and now the water wont heat up. I got a electric water heater and its like a year old. I got all the valves open so i dont understand since its had water in it all night long why it wouldnt be hot yet. any help would be great. Also its a Richmond model 6E50-2.


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Old 02-27-2012, 01:55 PM   #2
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just installed water softner and having hot water issues.


Have you checked to see if the heater has power to it?

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Old 02-27-2012, 02:14 PM   #3
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just installed water softner and having hot water issues.


Well I was about to take a showere before I had to leave so I just wanted to see if anyone has and idea. Soill check that tonight. I drained it last night to do the water softner, my brother said I might have to reset it.
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Old 02-27-2012, 02:15 PM   #4
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just installed water softner and having hot water issues.


was the power on to the water heater while all the air was going through the system? did you open any hot faucets when you were bleeding the air out of the softener? electric water heater elements will burn right out if they are not submerged in water. did you check the breaker for the water heater? you drained the water heater completely? did you turn the power off first?
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Old 02-27-2012, 02:28 PM   #5
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just installed water softner and having hot water issues.


When I drain the water heater I didn't turn it off cuz I didn't know I had to. I did turn on the hot water after I install the water softener to let the air bleed out. also I check the breaker and it did not get trip so I end up resetting it just to see if it would make a difference
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Old 02-27-2012, 02:46 PM   #6
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just installed water softner and having hot water issues.


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Originally Posted by acoers View Post
When I drain the water heater I didn't turn it off cuz I didn't know I had to. I did turn on the hot water after I install the water softener to let the air bleed out. also I check the breaker and it did not get trip so I end up resetting it just to see if it would make a difference
I'm afraid you dry fired the elements as Danny T described. They must always be submerged
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Old 02-27-2012, 02:47 PM   #7
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just installed water softner and having hot water issues.


So does that mean I damaged something?
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Old 02-27-2012, 02:54 PM   #8
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just installed water softner and having hot water issues.


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So does that mean I damaged something?
yeup, Google electric water heaters to get familiar with the elements. They're pretty easy to replace.
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Old 02-27-2012, 03:13 PM   #9
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just installed water softner and having hot water issues.


So do think it is a heating element or you think I could just reset it?
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Old 02-27-2012, 10:12 PM   #10
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just installed water softner and having hot water issues.


You might get to reset the small breaker by one of the heating elements, but I would go along with the others that say .... Element replacement time.
NEVER LEAVE AN ELECTRIC WATER HEATER ON IF DRAINING OUT THE WATER.
ALWAYS FILL ELECTRIC WATER HEATER WITH WATER TILL WATER IS COMING OUT THE OUT LINE BEFORE TURNING ON ELECT.
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Old 02-27-2012, 10:18 PM   #11
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just installed water softner and having hot water issues.


And the shame is you did not even need to drain the heater in the first place.
Do you have hot water at all the taps or just the shower?
If it's just the shower then it's just trash in the anti scald valve in the shower.
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Old 02-27-2012, 10:37 PM   #12
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just installed water softner and having hot water issues.


Igot hot water where. I had to drain the water heater because it was the only low spot for me todrain thewater lines. Unless I cut the line and let it drain there. Theplumber who plumb my house guess he didn't think of a goo way to drain it. I got a walk out basement so all my line run on the ceiling of basement. And the lowest spot was the water softner. Im at work now but getoff at 11 so ill have to check it out when I get home.
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Old 02-28-2012, 12:11 AM   #13
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just installed water softner and having hot water issues.


alright got home turn the power off and tested the elements. the bottom one read 12 ohms and the top one read like 1 or 2 ohms. o i figured it was good. i hit the reset button but it didnt click or anything. ill wait to see if the water heats up now. hope it works.
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Old 02-28-2012, 02:21 AM   #14
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just installed water softner and having hot water issues.


Buy two new ones and be done with it.
Find out what the watts for the upper and lower ones are, some times they are different.
Sounds like the top one has a dead short and the bottom one, well.... that one might not be right depending on the watts.
But if one does not believe me follow the link.

http://www.ehow.com/how_7503537_test...r-element.html

Elect is one thing that I have a great deal of respect for.
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Old 02-28-2012, 01:30 PM   #15
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just installed water softner and having hot water issues.


Well end up getting two to 240v/4500w stainless steel elements. Now I installed them and put the wires on. I looked at the wire screws and there both the same color, so does it matter which wire goes on either screw? And also how long will it take toheat the water now?

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