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Old 08-14-2010, 02:16 AM   #1
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I have two water heaters with the pilot shutting off randomly


I'm working on two different water heaters with the exact same problem. The pilot shuts off about once a day. Both of these water heater are made from different companies. Both of these are gas water heaters, with an ignite button, and they have the flame sealed behind a small glass. Both of these water heaters are located in different cities.

I've replaced about 30 old style water heaters, the ones that you have to light with a match. All the water heaters I've ever replaced were because the tank was leaking.

What's wrong with these new water heaters that have the flame sealed? I've tested the gas line and the pressure is fine. I replaced the whole gas valve on one water heater and the problem still exist. If I stand there and turn the knob from 'pilot' to 'on' and back again, it works fine.


Last edited by stanlam; 08-17-2010 at 01:41 AM.
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Old 08-14-2010, 06:10 AM   #2
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I have two water heaters with the pilot shutting off randomly


There was a big recall on water heaters about a year ago---I've forgotten the brand--Lowes was one distributor--

The thermo coupling is bad---unfortunately,the thermocouple for the recalled units is not available--
to many law suits????

Google the manufacturers name and 'recall' --see if you find those units as the bad ones----

I think you will just want to replace them with new-------Mike-----

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Old 08-14-2010, 11:39 AM   #3
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I have two water heaters with the pilot shutting off randomly


My old heater did that when it was windy.....the exhaust was not high enough or, it needed a cap.

I forget which one it was.

In that old house everything happened.
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Old 08-14-2010, 03:57 PM   #4
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I have two water heaters with the pilot shutting off randomly


Quote:
Originally Posted by oh'mike View Post
There was a big recall on water heaters about a year ago---I've forgotten the brand--Lowes was one distributor--

The thermo coupling is bad---unfortunately,the thermocouple for the recalled units is not available--
to many law suits????

Google the manufacturers name and 'recall' --see if you find those units as the bad ones----

I think you will just want to replace them with new-------Mike-----

Are you saying replace the thermocouple or the whole water heater?

Last edited by stanlam; 08-17-2010 at 06:15 PM.
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