We got home from work today and there is no water working in our town house. This morning everthing worked fine- and the temperature hasn't been below freezing.
Our unit controls the water supply for the 8 units we are connected to, but everyone else has water.
We have checked multiple faucets, none of them are working. We also checked the meter and there is not water running currently.
If the main shut-off valve is open and you have no water then my best guess is that either the city shut off the water to your residence at the street (most likely) or the water pipe is broken somewhere between the street and your residence. If the city did shut off your water it could be a couple reasons why...1: honest mistake, or 2: non-payment of water bill.
Either way you will probably need to contact the city so it can be resolved.
"The physician can bury his mistakes, but the architect can only advise his clients to plant vines." -- Frank Lloyd Wright
Thank you so much for your reply, we got ahold of our neighbor who is a plumber and it ended up just being a buildup of sediment on our main valve that caused it to get stuck. After a lot of moving the valve back and forth we were able to open it all the way and turn the water back on.
No idea how it got turned off in the first place... but thanks!