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Old 06-17-2012, 09:54 AM   #1
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Help with a faucet that won't turn on\off


Hi Everyone,

I have a kitchen faucet (less than 3 years old) that is behaving strangely. Yesterday, if I pushed the lever directly towards cold or warm, it would not turn on. I almost had to push the lever in a circular, counter-clockwise direction to "catch" whatever turns the water on, and it would work.

Last night I unscrewed the decorative cover and turned what I think is the "cartridge" about 1/8", it did not seem to fix it, though it did not make it worse.

This morning, same thing, I had to sweep the lever in a circular motion to turn the faucet on. However, now it won't turn off when I pull the lever back to the off position. It seems like it is the hot water side that won't shut off fully. I turned off the hot water to the sink and it turned off, so it seems like the cold shuts off but the hot does not.

The faucet looks like this:


And it is this model: Amazon Link

Can someone help get me started as to repairing this? So far I got the "turn off the water" step

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Old 06-17-2012, 10:05 AM   #2
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Help with a faucet that won't turn on\off


Looks like a joystick handle. Probably one piece with cartridge that needs replacing. Check for any loose connections first.

Your link at Amazon said 5 year warranty. Your instruction manual should have part #. Start with supplier.

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