Gas Water Heater, Water Not Hot Enough - Thermostat Or Sediment - Plumbing - DIY Home Improvement | DIYChatroom

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Old 08-27-2010, 11:00 PM   #16
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I'm not 100% sure, but I don't think BW water heaters offer homeowner tech support. They advertise themselves as "just for professionals" water heaters, and I just checked their website and it said you'd have to contact your plumber for assistance. I would contact local plumbing supply houses and find out which of them is a BW rep. You'd more than likely have to order the parts from them anyways, so it saves a step. Reading what you've written, it sounds like the gas control valve is starting to fail, time will make it worse. Take care of it now, before the warranty period expires



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