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Old 08-17-2012, 12:45 AM   #31
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does this toilet need to be replaced based on rust?


I'd bet they were counting on the fact you were not in the area and figure you were just going to settle.
I'd be shocked if they paid someone to replace the whole toilet unless you make it possible by caving in and settling.

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Old 08-17-2012, 07:41 AM   #32
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does this toilet need to be replaced based on rust?


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Originally Posted by BabsHoney View Post
He would absolutely get a better response but from the beginning of this thread the op has insisted on taking the aggressive approach.
When you're being aggressive about it you need your statement in writing.
A landlord trying steal $400 from me for a problem they are responsible for would get an aggressive response from me. I agree, try the phone call first, if that doesn't work and the cost of court is worth it to you, fire off the email and let them know they can stick their idea where the sun doesn't shine.
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Old 08-17-2012, 11:57 AM   #33
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does this toilet need to be replaced based on rust?


Since the OP is out of the area, I'd pay someone around the rental area to clean it before I'd pay for a toilet- wouldn't give her the satisfaction of taking my money.
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Old 08-17-2012, 02:16 PM   #34
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does this toilet need to be replaced based on rust?


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A landlord trying steal $400 from me for a problem they are responsible for would get an aggressive response from me. I agree, try the phone call first, if that doesn't work and the cost of court is worth it to you, fire off the email and let them know they can stick their idea where the sun doesn't shine.
E-mail and phone call both need to be done. Phone calls to try and get some human interaction and e-mails to provide documentation of your request "in writing" to not be charged. Take copies of the e-mails with the photos to court with you and looks like you would win. However, if you are out of the city you might just be shoot outta luck.

My landlord is charging me $100 for repairs that didn't need to happen or were already present before I moved in. I like 45min away and its almost not worth the time. Apartment managers will screw you over EVERY time. The only time I wasn't screwed over was in California and that was because he did not give me an accounting within 30days of moving out which means I by default got the entire deposit back.

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