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Old 11-28-2010, 07:03 PM   #16
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delta vs kohler vs moen vs .... opinions please


Hi,

Guess I should chirp in here. Delta lied to you!!! No big surprise, what were you expecting them to say well of course they are cheaper.....

Being a Master Plumber, Working in several countries and states.....I prefer Moen...... Their cartridges are the same as existed 25 years ago......Delta has had 6 cartridge changes....Discontinued trim styles, and can't seem to keep finishes the same shade in the same year....

Kohler, Hurts to say this.....Used to love eat, sleep, and breathe Kohler....They were the industry standard! Now the industry joke, Plastic trims, parts, and major problems. Funny how products aren't even made in the USA anymore. However if you do get into their high end ceramic faucet lines then you are at high quality with very high prices.

Just for the record, I shop at Lowes, Home Depot, Menaards. Their faucets are quite different. Tub and shower trims are Plated plastic....Not Plated brass, or even plated steel......PLASTIC, that is how you make a faucet 50-100.00 cheaper than your plumber can sell you.....Even funnier the faucets have the same model numbers....

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Old 11-28-2010, 07:50 PM   #17
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I thought they were cheaper because the plumber didn't have a chance to mark it up 50-100 because I purchased it myself rather than him picking it up and adding his plumber's fee. Mark up I know all about it.
Say what you want a model number is a model number. We weren't all born this age.
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Old 11-28-2010, 09:48 PM   #18
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Originally Posted by Alan View Post
I'd like to correlate the quality of your moen faucets to where you are buying them from. . . Home depot/lowes/hardware store models are a builder's grade line. Your plumber has a professional grade faucet that will probably hold up better.

Just sayin'. . .
I am not in the industry but this is the impression I have gotten. I am sure people here are going to disagree but there are builder's grade and better stuff.

Frank Lardino
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Old 11-29-2010, 07:30 AM   #19
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Frankl I totally agree with you there are builders grade and better stuff almost in anything but it comes with a cost. A model number and part number is the same, when you change model model numbers and part numbers the prices also change.

If I buy a Delta model # 000-abc from plumbing supply then go to HD or L's and purchase the same model #000 -abc it's the exact same part.

Now here's the other side If I go to the plumbing supply and buy a Delta 000-adc then go to HD or L's and buy a Delta 000-abc. It's different notice the letter change. There are subtle differences but the numbers are different also. Ever try to go into a plumbing supply house as a diy layman, try it sometime , it's very intimidating.
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Old 11-29-2010, 10:02 AM   #20
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Originally Posted by COLDIRON View Post
Frankl I totally agree with you there are builders grade and better stuff almost in anything but it comes with a cost. A model number and part number is the same, when you change model model numbers and part numbers the prices also change.

If I buy a Delta model # 000-abc from plumbing supply then go to HD or L's and purchase the same model #000 -abc it's the exact same part.

Now here's the other side If I go to the plumbing supply and buy a Delta 000-adc then go to HD or L's and buy a Delta 000-abc. It's different notice the letter change. There are subtle differences but the numbers are different also. Ever try to go into a plumbing supply house as a diy layman, try it sometime , it's very intimidating.
i worked at Lowes for awhile, model #'s of faucets and stuff are slightly different even from other HI stores. The reason I came up with is so that they don't have to honor the price matching policies that all of them have. But at the same time you can get the good quality of a Moen or Delta by special ordering from the catalog, but it'll double or triple the cost of the item. That is the stuff us plumbers get, but normally we get it at a discount from our suppliers and charge the customer list to make our profit
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Old 11-29-2010, 10:12 PM   #21
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Originally Posted by Work4living View Post
Delta has had 6 cartridge changes....Discontinued trim styles, and can't seem to keep finishes the same shade in the same year..
This was my experience recently. I needed to return the Delta Lewiston faucet 8" faucet for a 4". The two models of 4" Lewiston faucets were sold out on clearance and were not being resupplied. I wound up buying the closest matching Moen sink faucet I could find. The funny thing I have noticed is that the popup drain that came with the Moen does not sit flush to the sink hole so there is always a little water around the rim of the drain. I don't know if that is a flaw with the sink or the drain.
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Old 09-26-2011, 02:02 PM   #22
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The free replacement from Moen is only anything made 1996 and later, you must have your receipt.
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Old 09-26-2011, 06:00 PM   #23
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Originally Posted by COLDIRON View Post
I thought they were cheaper because the plumber didn't have a chance to mark it up 50-100 because I purchased it myself rather than him picking it up and adding his plumber's fee. Mark up I know all about it.
Say what you want a model number is a model number. We weren't all born this age.
I beg to differ !
All you have to do is buy the same model numbers from a box store and a wholesale plumbing house.
Put both units on a scale and weigh them.
The box store sells you chrome plated plastic, and the wholesaler is selling you real metal/brass.
The difference will amaze you.
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Old 01-11-2012, 04:00 PM   #24
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Originally Posted by jjn View Post
I emailed Delta to ask them if their quality of their products sold at the big box store were of lessor quality then those sold be contractors/plumbers and this is what they emailed me back.




'Thanks for writing!
The product you order from any local Lowes or Home Depot will be the same product that your contractor sell you. They are made of the same material and are no lesser of a quality.
Please write back if you have any questions or need further assistance.

Best Regards,

Collin
Delta Customer Service

We are interested in your feedback regarding your email experience. Please click the following link to complete our online customer satisfaction survey: http://research.affina.com/snaponlin...k=125970062758
No offense, but it sounds like a standard response written by someone from India. Typical grammar blunders made by Indians. I wouldn't buy that response, no way no how. Ask a plumber, not some Indian customer service rep who has no clue.
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Old 01-11-2012, 04:12 PM   #25
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Originally Posted by NitroNate View Post
No offense, but... Ask a plumber..
Here's the lesson:
"The product you order from any local Lowes or Home Depot..."

This artfully avoids the real question being asked about the crapola already in stock.

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Old 01-11-2012, 05:32 PM   #26
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lol, I'm glad I'm not the only one who thinks Price Pfister is junk.
Delta in,quality out..........
Didnt they used to have a commercial something like that?
Around here we arent allowed to install the 3 handle faucets,been atleast 10 yrs now im thinking.
We have to install anti scald shower faucets,normally meaning single handle.
Go MOEN!
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Old 01-11-2012, 08:03 PM   #27
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wow i can't believe the hype over faucets....Iam a delta man 30+ yrs...1st they like all others have had there problems..2nd...they do have lifetime parts online for all to order..FREE...3rd there is builder grade ..comes with plastic parts and pop up....none of my plumbing supply house faucets has plastic anything.... no 3-handle faucets from supply house for tub and shower only single control for code purposes....
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Old 01-11-2012, 08:26 PM   #28
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Ok....so where does one find a plumbing house to buy said equipment?
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Old 01-11-2012, 08:29 PM   #29
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Ok....so where does one find a plumbing house to buy said equipment?
most of the supply houses will only sale to licensed plumbers, and contractors.....sorry if not a plumber stuck with lowes or home depot or hardware stores....
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Old 01-11-2012, 08:48 PM   #30
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most of the supply houses will only sale to licensed plumbers, and contractors.....sorry if not a plumber stuck with lowes or home depot or hardware stores....
Sounds like discrimination......where is the ACLU when you need it? I wonder of Glora Allred would take my case?

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