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Old 05-10-2011, 05:46 AM   #31
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Culligan N8 Water Softener won't stop running during recharging


Hi! I can read the PM's but I can't post until I've posted 20 times. After this one, I have 3 to go, then I can PM away! I can't believe how poorly they run their customer service; you'd think they'd want to keep their customers. If this can't be fixed (which isn't the case because of you), we'd never buy another one of their products because of the runaround you always get when you deal with them. We used to have salt delivered but they were coming every other week or so and overcharging for the salt that we just go on our own. I just wish this were over with because the water is horrible!

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Old 05-10-2011, 10:24 AM   #32
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Culligan N8 Water Softener won't stop running during recharging


It is sad how customer service has gone down hill around the country, companies not putting the customer first unless that customer is spending a very good deal of money..
There are some companies around that put the customer first but they are few.... and getting fewer.
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Old 05-10-2011, 03:32 PM   #33
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Culligan N8 Water Softener won't stop running during recharging


So true. In the meantime, the water tastes like crap and our skin is so dry, along with our hair. Waiting for the whites to come out brown. Lots of fun over here.
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Old 05-10-2011, 09:57 PM   #34
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Culligan N8 Water Softener won't stop running during recharging


Was on the road my self today, any word from your husband on parts from any of your local dealers?
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Old 05-11-2011, 05:59 AM   #35
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Culligan N8 Water Softener won't stop running during recharging


No, he didn' have a chance. He's going up to North Jersey to see if there's anything up there and if he has no luck, he's going to try this place one last time. I didn't even get a chance to tell him about that part you had but I will tonight! Hope you have a wonderful day! Joyce
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Old 05-13-2011, 12:56 PM   #36
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Culligan N8 Water Softener won't stop running during recharging


Any update on the part search?
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Old 05-13-2011, 03:34 PM   #37
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Culligan N8 Water Softener won't stop running during recharging


Ta-dah!! He got the part, put it in this morning and we're back up and running again thanks to you!!!! Hopefully we're good for a long, long time! Thank you so much for all your help and if we ever need another part I will most definitely contact you first since it took a year and a day to get this issue resolved. Unbelievable!
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Old 05-13-2011, 03:54 PM   #38
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Culligan N8 Water Softener won't stop running during recharging


Good to hear that some one finally helped out in this matter for you and that you now have the system up and running again.
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Old 05-17-2011, 10:28 AM   #39
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Culligan N8 Water Softener won't stop running during recharging


Hello, we are facing the same issue with the same softener and I did pull the whole seal pack out and unscrewed each part in the seal pack. 2 of the white O rings appear to have a few tears in them but the rest of it looks to be in great condition. We also paid Culligan a few years back to fix this and I remembered watching him do it and made some calls and have done all the work myself so far. Do you know if you can buy the O rings by single part? That would make sense but it is Culligan so you never know... Thanks for any input.
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Old 05-17-2011, 11:20 AM   #40
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Culligan N8 Water Softener won't stop running during recharging


Normally the the o rings for either the culligan or fleck valves that you are talking about come as a set.
It is possible at times to find some one that have the o rings that are good but used out of an assembly that was replaced and found to still have some good parts with in it.
Some keep good used parts while others do not.
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Old 05-25-2012, 03:28 AM   #41
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Culligan N8 Water Softener won't stop running during recharging


Quote:
Originally Posted by Akpsdvan View Post
Is it just the part or the kit that your husband is trying to buy?

Sounds more like they are trying to not sell it to you.

You can use the information that I sent awhile back for another choice if you would like.
I bought a seal pack/brine piston replacement kit from Culligan in Santa Ana, California: 502 S Lyon St., Santa Ana, CA. 92701, the direct phone number is: 714-953-6300. I paid $149.77 this included $10.77 tax. Javier has been working here for over 40 years, he has been very helpful, he even showed me how to replace it. 2 years ago I brought my tank to have the brine filled. But I have a problem, I cannot pulled the entire assembly out, the front part with the pin and piston came out, the rest got stuck, can I loosen the back and push it through the back?
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Old 05-30-2012, 11:17 PM   #42
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Culligan N8 Water Softener won't stop running during recharging


It is possible to go in from the back of the valve.
The valve will have to come off the tank and then the rear clip removed and then the plug pulled and then some thing like a 1" socket to push the seal pack assembly out through the front.

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