We came home from vacation to water on the floor-- The kitchen sink won't drain. So far, we have used a plunger; taken apart the pipes under the sink; used a blower and wet-vac; used a snake, which would only go about 10 feet. We're thinking to dig right outside where I think the pipe comes out of the house.. ANY SUGGESTIONS????
There should be clean out plugs here and there on the drain pipe as it makes its way in the basement to the exit from the house. Putting the snake in these is often easier than trying to get it down from a sink or bathtub. This also can help narrow down on where the clog is.
The good conscientious technician or serviceperson will carry extra oils and lubricants in case the new pump did not come with oil or the oil was accidentally spilled, so the service call can be completed without an extra visit.