Originally Posted by bridgemen
Don't use this system. I had a brand new system installed and the battery alarm goes off every 24 hours. Spoke with customer service and they said that the system will not work with non-watchdog batteries. Apparently they don't test it with other batteries. If the system was not tested with non-watchdog batteries, why give installation instructions? The problem happens often enough that they give you a direct contact number for the issue. Go with Little Giant. It's a more reliable and thought through product.
Bridgemen, the info you posted is not correct. The Basement Watchdog systems will work fine with other deep cycle marine batteries. There are some systems that don't work with sealed batteries, and the units cannot be used with automotive batteries, but any deep cycle marine battery would sufice. The direct contact number is for customer service, not just for that particular issue, but for any issue or question a customer might have. I am sorry that you ran into a problem here but it sounds like there was a miscommunication at some point about the batteries. The Watchdog back-up systems are very good and we stand behind them 100%. If anyone ever has a question or issue they can contact myself or anyone in service for help (800-991-0466 or email@example.com