Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Plumbing

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-06-2012, 09:03 AM   #1
Newbie
 
Join Date: Oct 2010
Posts: 28
Share |
Default

Basement watchdog alarms goes off every 24 hours


I installed the basment watchdog sump pump system with back up battery in my basement last summer. It has worked fine until a few weeks ago. Now, the alarm goes off every 24 hours and tells me I have a battery problem (either low charge or dirty connections). I cleaned the connections and tested the voltage of the battery, which is at normal levels. Any ideas how to fix this? I like the system, but do not relish walking down to the basement each morning to reset the alarm function. Any suggestions would be appreciated. Thanks!

dgeorge is offline   Reply With Quote
Old 01-06-2012, 09:33 AM   #2
MarginallyQualified
 
Join Date: Dec 2011
Location: Winston-Salem NC
Posts: 3,663
Default

Basement watchdog alarms goes off every 24 hours


Quote:
Originally Posted by dgeorge View Post
I like the system, but do not relish walking down to the basement each morning to reset the alarm function. Any suggestions...
Remote locate the alarm and reset button to a more convenient spot?

Quote:
It has worked fine until a few weeks ago. I cleaned the connections and tested the voltage of the battery, which is at normal levels. Any ideas how to fix this?
It sounds like Bulldog has a different criteria for what "normal levels" are than you do (or their gizmo is whacked). Do they have any published standards or battery test protocols? Cells? Charger output? Load? etc?

Some more detail to review:
http://www.batterystuff.com/tutorial_battery.html

hth

TarheelTerp is offline   Reply With Quote
Old 01-06-2012, 10:37 AM   #3
Member
 
Branden's Avatar
 
Join Date: May 2010
Location: Pittsburgh, PA
Posts: 163
Default

Basement watchdog alarms goes off every 24 hours


I also have a battery backup watchdog.

What light is lit up on the panel? I'm guessing it might be "Water"

If it is, every so often you will need to remove the caps to the battery cells and add water to each one as the acid lowers. This will cause the alarm to sound. You are only shutting up the alarm for 24 hours every time you hit the button.

You can probably find the manual online which will explain this in more detail. You can also call the company, I'm sure they'll provide some support.
Branden is offline   Reply With Quote
Old 01-06-2012, 11:30 AM   #4
Newbie
 
Join Date: Jan 2012
Location: Chicago, IL
Posts: 2
Default

Basement watchdog alarms goes off every 24 hours


Quote:
Originally Posted by dgeorge View Post
I installed the basment watchdog sump pump system with back up battery in my basement last summer. It has worked fine until a few weeks ago. Now, the alarm goes off every 24 hours and tells me I have a battery problem (either low charge or dirty connections). I cleaned the connections and tested the voltage of the battery, which is at normal levels. Any ideas how to fix this? I like the system, but do not relish walking down to the basement each morning to reset the alarm function. Any suggestions would be appreciated. Thanks!

Hi there, my name is Brian and I am the service manager for Glentronics, we produce the Basement Watchdog. I am sorry to hear of your issue and would be glad to help you out. Please feel free to contact me via phone or email, 800-991-0466 x25 or brianb@glentronics.com and I can assist you in taking care of this. Thank you
bribrog29 is offline   Reply With Quote
Old 01-06-2012, 11:33 AM   #5
Member
 
jproffer's Avatar
 
Join Date: Mar 2005
Location: Chester, IL
Posts: 1,296
Default

Basement watchdog alarms goes off every 24 hours


Quote:
Originally Posted by bribrog29 View Post
Hi there, my name is Brian and I am the service manager for Glentronics, we produce the Basement Watchdog. I am sorry to hear of your issue and would be glad to help you out. Please feel free to contact me via phone or email, 800-991-0466 x25 or brianb@glentronics.com and I can assist you in taking care of this. Thank you

Straight to the source....I like it

















assuming he is who he says he is, and works for who he says he works for.
jproffer is offline   Reply With Quote
Old 06-27-2012, 09:31 AM   #6
Newbie
 
Join Date: Jun 2012
Posts: 1
Default

Basement watchdog alarms goes off every 24 hours


Don't use this system. I had a brand new system installed and the battery alarm goes off every 24 hours. Spoke with customer service and they said that the system will not work with non-watchdog batteries. Apparently they don't test it with other batteries. If the system was not tested with non-watchdog batteries, why give installation instructions? The problem happens often enough that they give you a direct contact number for the issue. Go with Little Giant. It's a more reliable and thought through product.
bridgemen is offline   Reply With Quote
Old 07-02-2012, 12:41 PM   #7
Newbie
 
Join Date: Jan 2012
Location: Chicago, IL
Posts: 2
Default

Basement watchdog alarms goes off every 24 hours


Quote:
Originally Posted by bridgemen View Post
Don't use this system. I had a brand new system installed and the battery alarm goes off every 24 hours. Spoke with customer service and they said that the system will not work with non-watchdog batteries. Apparently they don't test it with other batteries. If the system was not tested with non-watchdog batteries, why give installation instructions? The problem happens often enough that they give you a direct contact number for the issue. Go with Little Giant. It's a more reliable and thought through product.

Bridgemen, the info you posted is not correct. The Basement Watchdog systems will work fine with other deep cycle marine batteries. There are some systems that don't work with sealed batteries, and the units cannot be used with automotive batteries, but any deep cycle marine battery would sufice. The direct contact number is for customer service, not just for that particular issue, but for any issue or question a customer might have. I am sorry that you ran into a problem here but it sounds like there was a miscommunication at some point about the batteries. The Watchdog back-up systems are very good and we stand behind them 100%. If anyone ever has a question or issue they can contact myself or anyone in service for help (800-991-0466 or service@glentronics.com).

bribrog29 is offline   Reply With Quote
Reply

Tags
basement watchdog alarm


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Not another basement water "management" thread! mwpiper Building & Construction 11 02-06-2012 07:31 AM
Remodeling basement: Moist foundation gordonf238 Building & Construction 8 04-25-2010 06:50 PM
Basement Renovation Project Howdy Electrical 6 03-13-2008 11:07 AM
Basement - need to bust up about 1 ft deeper FallenAngel Building & Construction 7 08-15-2007 09:09 AM
Sub Basement Walkout - Please Help pgs_28 Building & Construction 11 08-12-2007 09:55 PM




Top of Page | View New Posts

Copyright © 2003-2014 Escalate Media. All Rights Reserved.