I'm glad you got this thread moving again, because I was just looking back at my notes from when the sewer guys were out here because it is spring time and they assured me they'd come out for free and put their cameras in the line....etc.
Well, what sparked my memory was that we have a small sinkhole (4 ft across?) that is partially in the street and our lawn/boulevard. When I called the city to let them know (since the boulevard is their property and it is partially in the street) he first said our sewer could have caved in and asked if we were experiencing any back up....we aren't and I explained that this was a new house and all the lines to the street were new. Nothing has come of the sinkhole as of yet, but it reminded me that I needed to have another conversation with the sewer guys.
In looking back at the posts, EPlumber's post saying "The bellies need to be addressed. Perhaps if you mentioned that you will contact their bonding company or other legal actions. At least get today's promises in writing." seems to be a great next step to take. We are fighting with the GC about some other stuff so we know we won't get any backing from him, so in the next few weeks that is where we stand. I just hate the way everyone talks to you like you have no idea what's going on and they're the experts with the swagger of "trust me" and "I'd never steer you wrong kind of mentality".
This forum is invaluable--I'm glad people posted what to say and the correct terminology because although I understand the process and what is going on, I want to make sure I provide a strong, well educated front. I do not want to head to legal action, but definitely will if we have to.
One last thing, some of the bellies runs under the house....I can't image how this will be corrected. It's bad enough that they will have to tear up the yard that we paid to have hydroseeded.....ugh, this is so frustrating!
Thank you again Plumber in Law for checking in.......I'll keep you posted