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HuskySkull 07-04-2007 01:53 PM

Trafficmaster Allure - Underlayment?
Anyone have experience with trafficmaster allure? I am going to use it in my basement on tile that is on cement. I was wondering if it would be any added plus to use some underlayment below it. I know it doesn't need it, but would it add any positive?

KKaye 07-23-2007 05:22 PM

allure trafficmaster
I just spoke with a man that has worked with this flooring and has nothing but good to say about it..he spoke of underlayments, gave tips on installing can call him at the Home Depot Store in Marysville, WA in flooring and ask for OWEN..he is there today and tomorrow 9 a.m. PDT today and tomorrow and off Wed and possibly Thurs but is there also on Weekends, He is most helpul and chock full of information because of his tremendous experience with it outside of the Home Depot environment. If you can't get the number..look up Home Depot main site and search for stores..they will give you the number and then the recording gives you the single number for flooring dept..Good luck:thumbup:

HuskySkull 07-24-2007 11:46 AM

Thanks KK!

WILDLILY 08-10-2007 01:39 PM

Huskyskull- We put down Traffic Master Allure and I actually came to this site to see if anyone experienced the problems we are. The stuff is great but every day a seam here and there pops up. It needs rolled maybe? I thought about using a underlayment but a friend said any imperfections would be intensified and probably telegraph to the surface because of the flexiblity of the products so we didn't. It's in my basement on a concrete slab.

HuskySkull 08-10-2007 05:24 PM

Thats it
Thanks for the post. I am experiencing the exact same issue! I decided to try it in my bathroom first before buying for the 500 sq ft of the area. Boy am I glad I did. It is directly on my concrete slab too and I am getting seams popping up too. I did a search and found this thread:

Others are having the same issue too, and ALL are on concrete slabs in basements. I think the answer is right there. For some reason this product does not work flawlessly in this situation. I am going to contact trafficmaster to see what they say. For now, a person there recommended putting a thick towel over the areas and ironing them on full steam. This makes the glue re adhere. Good luck with yours!

I am now fighting with myself about putting ceramic tile in the basement or vinyl. I REALLY wanted to use this product, but I cannot deal with this.

Solosrose 08-23-2007 12:46 PM

TrafficMaster Allure
It does need to be rolled with a heavy roller for proper installation. A lot of people don't do this and end up having the seems separate. Also, it doesn't like to be installed cold, or after you've touched the glue with your fingers. I put it in my kitchen right over my existing lino floor and it's working great. I have only had one customer say they had a problem and it was on concrete as well after being in for a year. If you're having problems, call TrafficMaster Technical support so they can help you. The number is located on the back of the box. Also, don't forget to leave at least an 1/8" gap around the room. You're baseboards will cover this gap and allows for expansion. Although you don't have to prepare your floor before hand, if the floor is too uneven, it could possibly cause issues with the seam. Again, contact Technical support to find out for sure.

Solosrose 08-25-2007 12:29 AM

Allure by TrafficMaster
:) Okay, so this is what I've been told by my flooring trainer, (I'm taking a course throught work), is that it sounds like a moisture issue. Moisture from the concrete is seeping up through the seams. Of course, this causes the seams to separate. The only way to get way from this is to lay down a 6mil poly barrier or you can even use the underlay for laminate that has a vapor barrier on it or the 3-in-1 that has the little foam balls on it. This flooring is a very resilient and durable floor, but is not impervious (sp? sorry) to the pressure of the moisture trying to come up through the seams. It totally made sense to me. I've still go two more days of the course, so I"ll try and ask more questions.

WILDLILY 08-26-2007 05:28 PM

solorose- the bad thing about that, if that is the case ,is -they say you can install on slab without underlayment. We put it down-I can't put the underlayment down now. We rented a roller and are steam ironing problem areas.

sammy3 01-10-2008 11:46 AM

Just an FYI, I had the exact same problem. Installed about 16 cases worth of material in my basement right on the concrete slab. I followed the directions verbatim, and rented and roller to roll it out. About a month later, the seams came undone and the planks started warping. I'm guessing it has to do with the vapor pressure from the concrete moisture.

I called the 800 number on the box, and got Hallstead international tech support. They sent an inspector, and (to my frustration) sent me a letter saying the cause was there not a full 1/8" gap in a few places. I tried to call them and follow up, but the primary tech support representative who handled the request was never available, and didn't return my calls.

I am positive the issue isn't because of the 1/8" gap (I was sure to leave one), and I'm disappointed with their customer service. It is my opinion that they will try to talk their way out of the 25 year warranty printed on the box.

JustSayO 01-11-2008 12:05 PM

I just spoke with a customer rep and explained the frustration some have had with this product. She has indicated to me that there are installation temperature limitations on the product that are explained in a pdf brochure. URL below:

My call was in regards to using a secured underlayment with a thin insulation barrier to act as a thermal break. She recommended to eliminate any shifting that could occur under the Vinyl sections. I gathered that most of the problems arise because the cold concrete floor cause the adhesives to separate. And from expanding/contracting due to large temperature swings that are common in low use basements. One pet peeve I have is how people in the store like open boxes to peek under the adhesive strip and get it all dusty. This just ruins the product when someone else tries to use it.

Though the product literature indicates easy-to-install with no floor prep and is moisture resistant, basements are one of the most environmentally demanding locations on building material in the house. Also, it recommended a warm room (above 60) or using a hairdryer to warm up the adhesive to get a better bond.

With these things in mind, I still plan to use it for the basement. I hope to have success with my underlayment scheme.

sammy3 01-11-2008 01:55 PM

I called again too actually after the earlier post. The tech support lady gave me the same link, and also said it was probably due to temperature.

I am half tempted to replace the allure flooring in my basement with the same stuff (which I had home depot comp me for). But I when i started tearing out the old traffic master allure floor (installed last year), I found some really nasty looking mold and mildew underneath. I've never had a problem with mold in my basement. I'm concerned that putting a floating floor on concrete, which can be naturally moist due to how porus it is, can create a mold issue.

So i'm not sure if I should use a vapor barrier, or paint on concrete sealant, or just take the safe route and put in tile.

JustSayO 01-11-2008 02:22 PM

Basement finishing methods
I have learned in my research about basements is that:

1.)Keep moisture from arriving into your basement. This is usually done by keeping warmer more humid air from reaching cooler cement surfaces. Fully insulate the exposed concrete from conditioned air. A vapor barrier just holds water back at the plastic surface, causing rot and mold. If you prevent the air from reaching that cool surface it won't sweat. Check out these sites:

2.)Provide a way for moisture, if any, to be moved out when it comes into the basement. I found a product by SuperSeal used for underlayment. This allows moisture to dry from under the floor.
Check out this site also:

techdude 02-25-2008 07:29 PM

Issues with Vinyl
I've decided to install the Allure product in my finished basement. Currently there is is 12x12 vinyl tiles down and they're in pretty good shape. I've been reading about these planks popping out, possibly because of moisture issues. However, most of the complaints seemed to be happening when it's put directly over concrete without a barrier of some type between it and the floor. Has anyone had issues with this problem when it's been installed over vinyl or some other underlayment? My basement is bone dry in the winter and i run a dehumidifier in the summer. I probably don't have to, but I have a lot of electronics down there and rather be on the safe side. Thanks for all the help.

mngal 03-12-2008 10:51 AM

Trafficemaster Allure Vinyl Flooring--BAD Experience!!
Just wanted to share our horrible experience with this product to spare others the heartache and frustration we have had this past year. First the seams lifted, which eventually led to Halstead (the manufacturer) refunding our total amount spent on this product. Then upon removal of the product, we found solid MOLD growing under the flooring!! We had installed it in a "dry" walkout basement which is actually a foot above grade/ground level. We had carpet and padding down for 7 years with no moisture/mold issues. Now our cement subfloor has been compromised, and even after cleaning with bleach and water 3 times, we are still told by professionals to seal it with a mold inhibitor paint to prevent any mold spores that are still in the cement from growing in the future. In my opinion, based on our experience, this product has a flaw in it's application for use. It seems to set up conditions for moisture to be trapped and breed mold. You don't have this issue with carpet as it breathes, and you don't have this issue with traditional vinyl because it is glued completely to the subfloor or sealed around the perimeter. This product doesn't require any floor prep in it's install and it doesn't seal out air with any type of gluing down of the floor. In my opinion this allows air and moisture to be trapped under the vinyl, and presto! you have a science project growing in your home! I feel we were lucky to have the seam lifting issue which led to us removing the flooring from our home after only 8 months....what if we had left it for 5 years...can you imagine the mold levels that might have existed then?! Contact me if you want pictures!!!

techdude 03-21-2008 09:29 AM

Just Installed!
I finished installing the Cherry Allure flooring in my basement hallway. I was going to do an adjoining room, but decided to do carpet instead. It's relatively easy to install, the full planks that is. Any sort of trimming or cutting takes extra effort. I wished they would have put an easily removable film covering the glue strips to keep them clean until you were ready to install. That would be a great improvement on this product. I used a rolling pin to roll over the seams as I didn't want to drive all the way out to HD to pick up a roller. Hopefully, the seams stay put. I used a hair dryer while installing to heat up the strips before installing. Overall, i'm pleased with the look of the product and insallation. If you're doing a bigger area, I'd be prepared for soreness the next day. Good luck all.

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