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Old 08-26-2011, 11:20 PM   #106
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janiner, you and I seem to have the same situation with pets. We had porcelain tile installed in most of the house. I used http://www.amazon.com/StoneTech-BPSS...ev_itm_title_2 to seal the light colored grout. It was a pain to apply, but seems to be holding up very well so far. We're using the Trafficmaster Allure Ultra for the dining and living rooms. It's being installed right now.

This product is very hard to damage. I tried gouging a sample with a key and had to use a lot of strength to even make a mark on it. I think it will be fine with my dogs. Keeping their nails trimmed will probably also help. I'm impressed with the surface and I love the way it looks. If you're concerned, get a sample of buy a single plank and see if you can damage it. I think you'll be impressed.

We had stairs to consider also. We finally decided to leave them carpeted. The carpeting is an off-white color and the porcelain tile in the entryway where they're located is light, so they don't really look out of place. We considered the noise (echo) of putting tile on them and the fact that they would be more slippery. Our installer said that it was a pain to put tile on stairs. The trim pieces for the edges of the stairs was VERY expensive. That must be how tile suppliers make their money, on the trim pieces.
If you end up using the Allure Ultra, go to homedepot.com then to flooring, then to vinyl plank. Somewhere in there you should be able to find a very good installing/warranty/maintainence info thingy...everything you want or need to know about this floor. One HUGE thing about any of the Allure; don't rollerblade on it, use those protecters for the feet of your furniture and also do not use an office chair that has roller wheels. Never use mop and glow or anything else on it. Even Armstrong Once and Done. Also remember, this floor is not a permanent thing. The warranty for the grip-strip is 25yr residential/for the ultra I believe is 10 yr. This is a new product, 3-4 yrs? Not so tried and true yet. It's very pretty though! I work at Home Depot, used to love this floor, but there have been some problems such as the things I mentioned. Mostly, the company who makes it should be helpful (customer service) I can help if you have any need for that too.

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Old 08-27-2011, 12:25 AM   #107
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Also remember, this floor is not a permanent thing. The warranty for the grip-strip is 25yr residential/for the ultra I believe is 10 yr. This is a new product, 3-4 yrs? Not so tried and true yet. It's very pretty though! I work at Home Depot, used to love this floor, but there have been some problems such as the things I mentioned. Mostly, the company who makes it should be helpful (customer service) I can help if you have any need for that too.
You mention that you work for Home Depot but you aren't sure about the warranty? It says right on the packaging as well as within the packaging and on your own company website that the warranty for the Trafficmaster Allure Ultra is lifetime for residential and 10 years for commercial. I can't imagine why anyone would need to use Mop & Glo on it, but what specific ingredient or chemical is in Mop & Glo which is harmful to this floor? Also, why do you think an office chair on rollers would harm this floor? Do you have documentation from the manufacturer to substantiate this claim?
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Old 08-27-2011, 12:36 AM   #108
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The Allure Ultra just came into the store about 2 weeks ago...it's completely gone now, and we only had 2 pallets. A lot of people here give HD employees all kinds of s*** but, I have been on this site for a little while and I can take it! I do know about Allure, among other products and installations, though, I never claim to know everything, which is why I take the time to be on this site, so cool your jets cowboy! As for the rollers on the chairs, rollerblades, etc, they absolutely will cause marks. Sorry if you didn't care for my answer. Like I said, go to homedepot.com, follow through until you get to the Allure site, and you can pick up a whole slew of info from Halstead on this product which is very helpful. Plus, you'd be amazed at the things people tell me they've done to maintain their floors! (I'm not (too) embarrassed to work at a big box store either)

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Old 08-27-2011, 12:48 AM   #109
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As for the rollers on the chairs, rollerblades, etc, they absolutely will cause marks. Sorry if you didn't care for my answer. Like I said, go to homedepot.com, follow through until you get to the Allure site, and you can pick up a whole slew of info from Halstead on this product which is very helpful. Plus, you'd be amazed at the things people tell me they've done to maintain their floors! (I'm not (too) embarrassed to work at a big box store either)
I'm just asking for specific information to substantate your claims. If there's some secret information that's not showing on my warranty I would like to know about it! Please post a link to the site where the warranty is voided by using a chair with rollers. Also a link where the warranty is voided by using Mop & Glo and which ingredients in this product is harmful to the flooring. (I don't use Mop & Glo but if there are ingredients in it that would void my warranty that might be in other products I would like to know what they are.) I don't see anything on Haltead's site or on Home Depot's site that mentions any of this.
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Old 08-27-2011, 02:31 AM   #110
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You aren't going to find any of this info on the HD website. (i thought it was there) The owners manual I'm talking about can be found by googling "halstead flooring allure. Then find the "pdf Allure Owner Manual Plank.qxd:layout1 on adobe acrobat. The things I told you don't void the warranty.Never said that. But my customers have talked to me about these issues. They are in the section on care and maintainence. Like i said, I love this floor, but honestly? I'm disappointed, and in some cases, I feel bad I recommended it. Allure is new. Ultra, brand new. No rep has come to our store to tell us about it. I learned on my own and I am being honest with you to help you avoid costly mistakes. Regarding the ingredient(s) in Mop & Glow, don't know which one is the culprit, but from what I see, probably the wax. Halstead customer service has been helpful, in some cases. I had a customer who installed the original Allure, voiding the warranty by doing it wrong. I called Halstead, they directed me to have the customer call directly, and refunded him 100% of his money. So, if you do use this flooring, keep your receipt, install per manufacturer directions, and maintain it their way too.
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Old 08-27-2011, 02:58 AM   #111
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You aren't going to find any of this info on the HD website. (i thought it was there) The owners manual I'm talking about can be found by googling "halstead flooring allure. Then find the "pdf Allure Owner Manual Plank.qxd:layout1 on adobe acrobat. The things I told you don't void the warranty.Never said that.
The document you are referring to is for the regular Allure with the grip strips and a 25 year warranty, not the Allure Ultra which is the subject of this thread. The Trafficmaster Allure Ultra has a lifetime warranty for residential use.

I did quite a bit of research on this product and other types as well. This product seems to be more durable than most floor coverings out there in this price range. You are correct in that it's a fairly new product. Our Home Depot has only had it for a couple of months and the employees there don't know much about it. A call to the manufacturer turned out to be much more helpful.

We had a contractor install it in two rooms (about 500 sq. ft total) and it took him about 6 hours including replacing the baseboard. He didn't seem to have any problem with the interlocking pieces. I tried putting about 10 planks together prior to having him install it and it seemed pretty easy, but I wasn't cutting any planks, just putting them out in the middle of the room to see what they would look like. They sat there for about 4 days and didn't come apart even though they were walked on.

Now that it's all installed, it looks beautiful and feels great underfoot. The finish looks great and I can't imagine why anyone would want to put Mop & Glo or any kind of wax on it because it has a beautiful finish. I'm very happy with the results so far.
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Old 08-27-2011, 09:29 AM   #112
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Roller chairs violate the warranty on all vinyl flooring. On some it's considered "abuse". So they don't have to spell it out. Any "abuse" violates the warranty.
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Old 08-27-2011, 12:42 PM   #113
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(Please forgive my keyboarding on this post. I am wearing a tinge unit on my hand and arm and am poor at spelling and keyboarding at best.) I have the Traficmaster Aallure in my laundry room for 2 yrs. I love it. It does mark a little with my Orick Vacuum but aparrently my housekeeper has found a way to buff out the marks because it looks like new. It was put down by a plumber that never had any experience putting down this type of floor and it has one or two tiny spaces between a coupel of planks but otherwise it is great. I know this is not the type of flooring in question I just wanted to put my 2 cents worth in on that before I say, I too am interested in the new allure ultra. Will it go in ok on my not quiet perfect pressed wood sub floor, and if I need to use floor leveler will it work put down over that. I am very interested in this product because of the 25 year warrrenty ( or is that just for the old style that I already have?).
The cost of flooring with hardwood is prohibitive and in this economy is not going to be a cost I can recover with resale of my property especially in my declining neighborhood. The floor must be replaced so I hoped this would be the answere to durability and beauty.
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Old 08-27-2011, 12:53 PM   #114
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Belinda, the warranty on the Allure Ultra is a lifetime for residential, 10 years for commercial. We had it installed over a concrete slab floor.
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Old 08-28-2011, 05:13 PM   #115
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Hi - joined this group just to be able to give feedback about the Allure ULTRA flooring I just finished. I do love it... and would recommend it to others, but Traffic Master has a few things they need to improve on.


1. NO INSTRUCTIONS came with the planks.... not even on the box.
It would be easy to make big mistakes if you don't hunt down all the instructions!

2. NOT so easy to cut/score with ultility knife! Yes I had new sharp blades. I'm a drummer, my hands are strong... but I pushed down so hard over and over to score it that my hands really hurt after 20 mins. So I tried cutting them with a hack saw, jig saw and chop saw. Ridiculous because it is floppy and made a big mess. Just about to try my friend's table saw, but the Home Depot worker warned me if would melt and ruin the planks.
Back to scoring... I guess the good news is the ULTRA is much thicker and durable.

3. What click? Easy to "think" you got it connected correctly when you don't. I found a few planks had very slight gaps and had to take it apart and start over!

4. Really hard to connect a side and top piece at the same time. I struggled 10 minutes with each one... you get the plank's top connected and then try to connect the side too... and the top part comes apart again...*!##

5. No matching theshold pieces available.

6. Very wastful - had to use entire planks to put in short pieces against the wall. Had to re-order another box just to put in a few small areas, despite have tons of leftover cut pieces. Take 14 days to get the planks.

7. I have no idea what NOT to do with the finished floor! Can I use commercial cleaning agents? Bleach and water??? They really need to print something to keep for future instructions inside the box.

8. It has a lifetime warrenty... where do we go to replace a plank or two?
I should not have to hunt all over the web to get these instructions.
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Old 08-29-2011, 06:30 PM   #116
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wiley, you can find the video of the how to put down these planks, on the home depot website, go into flooring,then vinyl and resilient flooring, the find the square that shows the wood look planks, it will say new in the corner of the pic under the pic it will say shop or watch video, it is different, then the ones you watch when your on watch demo those are the glued planks
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Old 09-04-2011, 05:35 PM   #117
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I am looking to install allure ultra over some tile in my entryway. It is bordered by carpet on both sides. Are there transition pieces that are sold? If not, does anyone have suggestions on how to transition to carpet?

Thanks!
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Old 09-05-2011, 11:20 PM   #118
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Like any other vinyl or wood floor, you need to buy a theshold piece. They come in metal, laminate (matching Pergo type floors) or unvarnished oak. Ask your flooring salesperson to show you were they are.
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Old 09-05-2011, 11:35 PM   #119
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PorgyLuvzBess,

Your Allure flooring (and most others) will pop up if you don't leave some space between it and the wall. You have to leave room for the natural expanding with heat or hot days. AGAIN, they don't send instructions inside the boxes. I really fault them for that.

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[quote=PorgyLuvzBess;714136]

My basement does get water when we get bad rain (crack in my foundation I think) so the floor began to pop up. But guess what, it started doing this before it got wet and in areas where there was no water.
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Old 09-30-2011, 12:31 PM   #120
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Hi John, As a female who has had no prior home improvement experience, I am a novice but eager to learn. HD recommended the allure ultra for my basement which currently has vinyl (glue-on type) tiles which are warping in some areas due to plywood subflooring which has become wet in some areas due to excessive rain this season. My questions are 1) is allure ultra appropriate for damp basement conditions (basement has sump pump installed; so does not flood but becomes damp with excessive rain) 2) want to confirm that I need to hire contractor to pull up current flooring and subfloor before installing allure ultra 3) what kind of prep is needed to prevent moisture and mold buildup under the allure ultra? I really appreciate any input you (or others) can provide. Thanks much!

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