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Old 03-12-2013, 11:54 AM   #1
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Sunken Tile :(


Hello,

We had two non baring walls removed in the kitchen to open it up so the contractors had to replace the tile where the walls were. We had exactly enough tile from the previous owner to lay down what had to be taken out.

When it was all done the tiles that were replaced are sunken down about 1/8-1/4 inch from the other tiles beside it.

They came back out and saw the problem but we have no more matching tiles to pop those out and lay new ones. They mentioned sucking them out and relaying them but not 100% sure they can salvage those pieces.

I think we need to re-tile the whole area????? But not happy about that option because it means more $$$$$

Any thoughts

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Old 03-12-2013, 11:58 AM   #2
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Sunken Tile :(


Sucking them out
Someone's blowing smoke.

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Old 03-12-2013, 12:08 PM   #3
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Sunken Tile :(


They mentioned using a glass suction tool, the problem is it is in the MIDDLE of the floor
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Old 03-12-2013, 01:38 PM   #4
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Sunken Tile :(


There's just no tool on earth that's going to suck tile up off a floor.
If they were attched right there not going out unless you break them.
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Old 03-12-2013, 03:23 PM   #5
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Sunken Tile :(


The old glass suction tool gag!

Post a picture of the tile. You might be able to find some, depending on how common it is.

Last edited by oldhouseguy; 03-12-2013 at 03:25 PM.
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Old 03-12-2013, 03:46 PM   #6
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Sunken Tile :(


It's very unusual to do a complete remodel including blowing out a wall and keep the old floor. I'm also LOL about the idea of sucking the tiles out. But, if my hunch is right those guys don't know & don't care much about installing flooring and so who knows what they used to bond the tiles. They would have know the substrate was too low when they did it. Maybe they used mastic? Do you know?

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Old 03-12-2013, 06:57 PM   #7
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Sunken Tile :(


I have no idea what they used, we trusted this company. They only options they had was for us to "go hunting for exact tiles" so they can replace but we have not been able to find a "match". I am going to post pictures here after this post/response. I APPRECIATE your attention to my post. Thank you!!!
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Old 03-12-2013, 07:02 PM   #8
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Sunken Tile :(


Have they grouted the sunken tiles? If not----take a small screw driver and poke at the goo that they set the tiles into---if it's still soft--you have a prayer of removing them---
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Old 03-12-2013, 07:10 PM   #9
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Sunken Tile :(


I just want to say that I don't think I am being picky, this is in the center of our kitchen/dinning area.

I also want to say that we DID NOT approve of them to "grout an 1 1/2"" from the wall. I figured they would have asked and we would have founded something similar by the wall.

Thanks
Attached Thumbnails
Sunken Tile :(-img_0812.jpg   Sunken Tile :(-img_0813.jpg   Sunken Tile :(-img_0814.jpg   Sunken Tile :(-img_0816.jpg   Sunken Tile :(-img_0817.jpg  

Sunken Tile :(-img_0818.jpg  
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Old 03-12-2013, 07:12 PM   #10
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Sunken Tile :(


They came out 2 days later at "our" request and it is already set.... They said "someone" must have stepped on it and or it was our dogs. We made sure not to go through the kitchen while the work was being done. I feel like they threw it back as us.
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Old 03-12-2013, 07:15 PM   #11
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Sunken Tile :(


Your not being picky, that's a complete hack job.
Anyone in the field that knows what they were doing would know that was wrong.
If they knew there was not going to be enough tiles to make the full run they should have known that before even trying to lay them.
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Old 03-12-2013, 07:19 PM   #12
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Sunken Tile :(


Nope they are set!.. Which is dis heartening.
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Old 03-12-2013, 07:23 PM   #13
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Sunken Tile :(


can you post a larger view of the affected area?
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Old 03-12-2013, 07:24 PM   #14
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Sunken Tile :(


thank you for your time, we are not conrtactors and paid in full to have this done. If we were approached about the problem and or issues we would have found a way to make it work to our standards. THANK YOU
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Old 03-12-2013, 07:30 PM   #15
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Sunken Tile :(


@ Hammerlane, here are the overall pictures

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