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Old 06-25-2011, 11:01 AM   #1
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Quick step Eligna Defect?


Installed a quick step dark grey laminate and noticed when cleaning a spot on a single plank where the color did not transfer obviously from factory making it look like a bleach spot right near the entrance to our room.Have already contacted company and distributor but what can we expect the company or the distributor to do at this point. We did pay 1 person to help by the hour. It's very disappointing when you pay this much for flooring to have a defect that you don't notice at first with all of the dust etc.

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Old 06-25-2011, 12:30 PM   #2
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Quick step Eligna Defect?


They will probably send you a replacement piece for YOU to install.

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Old 06-25-2011, 01:15 PM   #3
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Quick step Eligna Defect?


Thanks and Wow; is that all? Is there any risk to un assemble where the flooring clicks together?Breakage etc? Any tips of the trade to keep track of where every piece went?? I am so aggrevated right now.
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Old 06-25-2011, 05:58 PM   #4
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Quick step Eligna Defect?


This should work fine for you . Watch the u tube video http://www.youtube.com/watch?v=L1VEW...mbedded#at=340
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Old 06-26-2011, 03:44 PM   #5
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Quick step Eligna Defect?


Thanks! We will save clip for later. will try a little spray paint on a Q tip and see of it masks the area for now. Where there's a will there's a way!!
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Old 06-26-2011, 03:52 PM   #6
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Quick step Eligna Defect?


They sell crayons at home depot for just that

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